The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Denise did great, no pressure, very knowledgeable. great asset to the company”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Wes, and thank you for your review. We're very happy to hear how wonderful Denise was, that she was very knowledgeable, and that she provided exactly the kind of no-pressure furniture shopping experience we want each customer to have! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Great customer service!!!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Arlener, and thank you for your review. We're very happy to hear that you found great customer service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Great customer svc.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Cheryl, and thank you for your review. We're very happy to hear that you found great customer service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit again with us soon!

Posted 2 years ago

“Helpful and friendly”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review. We're very happy to hear that you found friendly and helpful service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“MY SALES PERSON WAS VERY UNDERSTANDING TO MY NEEDS AND VERY COURTEOUS.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that your salesperson really understood your needs, and that they were very courteous when you furniture shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great and friendly service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Charlotte, and thank you for your review. We're very happy to hear that you found great and friendly service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“This is my fourth purchase from them I will not shop anywhere else for furniture the quality is great and the prices are even better”

The Great American Homestore 5 star review on 23rd June 2022

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Briana, and thank you for your review. We are very happy to hear that you have been so pleased with your previous purchases, that you shopped with us again. That is a wonderful compliment! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“From first meeting Denise to the completed purchases, I was taken care of in a professional and friendly manner. I was under a surgery driven deadline and she was aware of my needs and was courteous and respectful of my wishes.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jean, and thank you for your review. We're very happy to hear what a professional and friendly manner you were taken care of in, and we're very happy to hear that Denise was courteous and respectful of your wishes, while helping you meet your deadline. We hope you are enjoying your purchase, and we would love to help you again in the future! We hope you have a speedy recovery from your surgery, and we hope you will stop in and visit with us again soon.

Posted 2 years ago

“I love this store!!!! I love my furniture! My salesperson Bryan is the bomb.com!!! I will recommend him and this store to all my family and friends!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Benita, and thank you for your review. We're very happy to hear how much you love our store and our furniture! That is a wonderful compliment. We're also very happy to hear that Brian was wonderful and earned a recommendation to all of your family and friends. That recommendation is one of the very best compliments we could receive! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“The Salesman was Professional and Courteous throughout my visit and l was totally Satisfied”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Glenn, and thank you for your review! We're very happy to hear how professional and courteous your salesperson was when you furniture shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Once furniture is available, delivery is prompt and courteous!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Harriet, and thank you for your review. We're very happy to hear that you had a prompt, courteous delivery as soon as your order was available. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very friendly and helpful salesman! Good selection to choice from. Home delivery was very accommodating. Have already recommended Your store to. Friends & family!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Charlotte, and thank you for your review. We're very happy to hear that you found a friendly, helpful salesperson, a great selection to choose from, and accommodating home delivery when you shopped with us. And thank you for the recommendation to your friends and family - that is one of the best compliments we could receive! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I purchased some furniture what are the chairs legs is offset I went back to the sales person Bette she took care of it right away for me and I had another chair the next day”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, VIncent, and thank you for your review. We're very sorry that your chair legs were offset; that sounds frustrating! We are very happy to hear that Bette was able to help you with that right away, and we hope that issue was resolved to your full satisfaction. If you still need assistance with this, please reach out to us and we will be happy to help. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The sales associate was fantastic! Denise is a valuable asset to GAH as I am sure you are aware. We felt very welcome and valued as a consumer. We look forward to our next purchase and hope Denise will be there to assist us again.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Michael, and thank you for your review. We're very happy to hear how fantastic Denise was about making you feel welcome and valued when you shopped with us. We do consider her a valuable asset, and we hope you are enjoying the purchase she helped you with! We would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Great American store has great furniture and also great customer service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sandra, and thank you for your 5-star review! We're very happy to hear that you found great customer service and great furniture when you visited us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“Staff in the store very friendly and always attentive to give an alternative or solution to my requirements”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lorena, and thank you for your review. We're very happy to hear how friendly and attentive you find our team whenever you shop with us, and that they are always able to help you find a solution! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“We ordered two Bassett chairs for our living room. Our salesman helped us every step of the way in choosing the style and covering. Although it took several months for them to arrive (not at all uncommon at the moment), they arrived in perfect condition and look great in their new setting. Thank you!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Bill, and thank you for your review! We're very happy to hear how wonderful your salesman was about helping you choose your style and covers for your custom chairs. We're also very pleased that they were worth the wait, arrived in perfect condition, and look great in your home! We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The showroom was immaculate and all the furniture was so pretty! Our salesman was very personable and knowledgeable about every piece of furniture in the store! He was great! We are very happy with our decision to shop here!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jenny, and thank you for your review! We're very happy to hear that you found beautiful furniture and an immaculate store when you shopped with us. We're also very pleased to hear how personable and knowledgable your salesperson was, and that he was great during your visit. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“They were great to me every time I visit both stores. I had the privilege of visiting the Southaven Store & the Outlet on Sumer and the service were outstanding. Thx for help making my house a beautiful home.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lillie, and thank you for your 5-star review! We're very happy to hear how much you enjoyed your visits to both our Home Store and our Outlet location! We are very pleased to hear that you found the service outstanding at both locations, and we are more than happy to help make your house a beautiful home! We're looking forward to helping you again. Please stop by and visit with us again soon!

Posted 2 years ago

“We had great service during purchase and delivery. We however did unwrapped our chest until after the 3day return policy. We called GAH and they had a tech come out to repair for free, unfortunately it could not and the chest is no longer available. We have 30 days from today and not date of purchase, which is great, in order to find another chest with credit with the one we originally purchased. Great service!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jennifer, and thank you for your review! We are sorry about the problem with the chest after it was delivered. That sounds frustrating! It sounds like our managers were able to get this resolved to your full satisfaction. If you still need assistance, please get in touch with us and we will be happy to help. We are very pleased to hear that you found great service when you shopped with us. Please stop by and visit us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews