The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Larry our sales person was perfect. Knows his product and not pushy. The delivery crew was Fantastic. Called before, on time and very professional. Great guys.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jim, and thank you for your review. We're very happy to hear that Larry knows his product very well, and gave you exactly the kind of no-pressure furniture shopping experience we want each customer to have! We're also very pleased to hear how fantastic the delivery crew is, and that they are great, on-time, professional guys. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The outlet store seems to always have just what I’m looking for to complete the look for my home! Thank you guys for having great taste!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Beverly, and thank you for your review! We're very happy to hear that our outlets always seem to have the perfect piece to add to your home, and thank you for the compliment on our taste! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The customer service was amazing!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tameka, and thank you for your review! We're very happy to hear that you found our customer service amazing. EVer since we started, our goal has been to provide a customer service experience second to none, and we're very pleased to hear that we provided that! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“My experience with GAH was awesome from the showroom to the delivery guy's they took great care of me, I will definitely be shopping there again”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Yolanda, and thank you for your review! We're very happy to hear that you had an awesome experience furniture shopping with us - from the moment you walked in the door, all the way through delivery! We hope you are enjoying your new furniture, and we would love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“Very good”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Alberto, and thank you for your review. We're very happy that you found furniture shopping with us very good! We would love to help you again. Please stop by and visit us soon!

Posted 2 years ago

“What a delightful experience! Great selection and a no pressure purchase!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sonya, and thank you for your review! We're very happy to hear what a delightful experience shopping with us is! We're very happy you found a great selection when you visited us, and it sounds like you had exactly the kind of no-pressure purchase we want every customer to have! We hope you are enjoying your new furniture, and we would love to help you again. Please stop in and visit with us soon!

Posted 2 years ago

“Excellent customer service. Casey was exceptional in helping find the perfect chair.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Brett, and thank you for your review! We're very pleased to hear how happy you are with our customer service, and how exceptional Casey was when helping you find the perfect chair. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very professional”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I was very happy with the service and delivery for my purchase.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Derrick, and thank you for your review! We're very pleased to hear how happy you are with our customer service and delivery. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Joe was great”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ratchel, and thank you for your review! We're very happy to hear how great Joe was when you visited us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“First time ever coming to the store and I love it I came thru the door and everyone was so friendly an very helpful everyone friendly I will definitely be shopping there again.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Fannie, and thank you for your review. We are very happy to hear how much you loved our store when you visited us for the first time! We're very happy to hear that everyone provided exactly the kind of friendly, helpful experience we want every customer to have every time they visit us. We hope you are enjoying your purchase, and we would love to help you again! Please stop in and visit us again soon!

Posted 2 years ago

“Everything was great from the sales person, to my delivery. My daughter loves her bedroom set.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you had a great experience, all the way from salesperson to delivery. And we're very happy to hear how much your daughter loves her new bedroom set! We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Excellent salesperson! Selena was great!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Dawn, and thank you for your review! We're very happy to hear how great Selena was when you shopped with us. We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great customer service nice friendly people good variety of furniture love this store”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lorean, and thank you for your review! We're very happy to hear that you found great customer service, friendly people, and a good variety of furniture when you shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I think its great”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, William, and thank you for your review! We're very happy to hear how great we are! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Vella did a fantastic job!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Brenton, and thank you for your review! We're very happy to hear that Vella did a fantastic job. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit us again soon!

Posted 2 years ago

“The customer service was very cordial. My 2 years old boy was crying everywhere while i was waiting to complete my service, the manager came out and help me calm the baby. I truly appreciated that and was very professional. All the workers out there are great people.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Fatoumata, and thank you for your review! We are very happy to hear that you found a kind, professional team to help you when you furniture shopped with us. Thank you for letting us know how great our team and managers are! We hope you and your family are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“What a pleasure the experience of purchasing a bedroom from the Great American Homestore. Dr. Phil our salesperson was informative, courteous, and even called to make sure everything was to our satisfaction. All around good purchase for our family.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Regina, and thank you for your review. We're very happy to hear what a pleasant experience you had furniture shopping with us, and that Dr. Phil was informative, courteous, and took the extra time to follow up with you and make sure everything was to your satisfaction! It sounds like he provided exactly the kind of experience we want each customer to have. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“We had a great experience at The Great American Homestore! Good advice and easy pick-up! We would purchase from there again!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kathryne and Luke, and thank you for your review. We're very happy to hear that you had a great experience shopping with us, and that you had an easy time picking up your furniture. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Debbie was a great person to work with…. I love my chair and ottoman…. Thank you for your patience while I made my mind up.. Nancy McCall”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Nancy, and thank you for your review. We're very happy to hear how wonderful Debbie was to work with. We're also very happy to hear how much you love your new chair and ottoman. We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews