The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A service and help recommendations were very good”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Vincent, and thank you for your 5-star review! We're very happy to hear that you found very good service and recommendations when you furniture shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Great salesman n very knowledgeable about the furniture in the store. Guys did great on setting couch up in my home. Only buy from Great American.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Patricia, and thank you for your review! We're very happy to hear how knowledgeable and great your salesman was when you visited us, and that our delivery team did a great job of setting up your new couch for you. We hope you are enjoying your new sofa, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you for shopping with us, Jeannie, and thank you for your 5-star review! We're very happy to hear that you found great service when you shopped with us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Jeff Crosby was a great help to us. Delivery guys were also super nice. Thanks!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Marvin, and thank you for your review! We're very happy to hear that Jeff was a great help to you when you shopped with us, and that our delivery team was also very nice! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 3 years ago

“great customer service”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jeanette, and thank you for your review! We're very happy to hear that you found great customer service when you visited us. We hope you are enjoying your purchase, and we would love to help you again in the futre. Please stop by and visit with us again soon!

Posted 3 years ago

“Great furniture and the staff was friendly and professional”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Valerie, and thank you for your review! We're very happy to hear that you found a friendly, professional team and great furniture when you stopped by. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“My sales person Cliff was extremely helpful. Very knowledgeable. Did not feel pressured and he guided us through the store without being overly aggressive. Will definitely be back to see him when we need some more furniture.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Bobby, and thank you for your review! We're very happy to hear how helpful and knowledgeable Cliff was when you furniture shopped with us, and that he helped guide you through the store without being aggressive. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Tracy was great will definitely refer here and I’ll be back soon.”

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Posted 3 years ago

Thank you for shopping with us, Amber, and thank you for your review! We're very happy to hear how great Tracy was when you shopped with us. And thank you so much for the referral - that's one of the best compliments we could receive! We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Very friendly and helpful. Great prices and timely delivery and set-up.”

Helpful Report

Posted 3 years ago

thank you for shopping with us, Andy, and thank you for your review! We're very happy to hear that you found great prices, a friendly, helpful team, and that you also had a quick delivery and set up of your new furniture. We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Was treated like I was buying a whole house full of furniture but just one thing. Great salesman I would buy only from him if was there even if I had to wait.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Ruth, and thank you for your review! We're very happy to hear how great your salesman was, and that he treated you like you were buying a whole house full of furniture! That sounds like exactly the kind of customer service experience we want every customer to have, and we're very pleased to have provided that for you. We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Joe is incredible and alway treats us well. Great selection and quality! Definitely our go to place to shop for beautiful furniture at amazing prices”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Chloe, and thank you for your review! We're very happy to hear that Joe is always incredible and treats you well. We're also happy to hear that you always find great selection and great quality when you shop with us! We would love to continue to be your go-to place for beautiful furniture, and we would love to help you again! Please stop by and visit with us again soon.

Posted 3 years ago

“Great customer service from Vella Powell. She helped us pick out a great mattress.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Herbert, and thank you for your review. We're very happy to hear what a great customer service experience you had shopping with Vella, and we're very happy to hear that she helped you find a great mattress! We hope you are enjoying your new mattress, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Very pleasant experience”

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Posted 3 years ago

Thank you for shopping with us, Debbie, and thank you for your review. We're very happy to hear that you had a very pleasant experience when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Professional and courtesy”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Dan, and thank you for your review. We're very happy to hear that you found our team to be professional and courteous when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Initially I was very upset with the service I was receiving being that I had a bed delivered with no hardware for set up but these 5 stars are for Trey in customer service and the brunette at the desk”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jessica, and thank you for your review! We're very sorry that you initially had a bed delivered with no hardware. That sounds frustrating! We are very pleased to hear that Trey in customer service and our support person were able to provide excellent service, and we hope they got everything resolved to your satisfaction. If you still need assistance with your new bed, please let us know and we will be happy to help! We hope you'll consider giving us a second chance in the future. Please stop in and visit us again soon!

Posted 3 years ago

“Always Happy with my purchases and the customer service department is great.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, James, and thank you for your review! We're very happy to hear that you are always happy with your purchases, and that our customer service department is great. We appreciate you coming back to shop with us, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Your delivery crew did a great job on the furniture installation and placement.”

The Great American Homestore 5 star review on 1st June 2022

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Charles, and thank you for your review! We're very happy to see what a fantastic job our delivery team did with the setup and placement of your new furniture. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“Employees were very nice. Helped quickly. Was in and out very fast!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Alana, and thank you for your review! We're very happy to hear that our team was very nice, that you were helped quickly, and that you were able to be in and out very fast. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Very happy with every purchase”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Donold, and thank you for your review! We're very happy to hear how pleased you are with every purchase. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The salesperson was very knowledgeable and helpful.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Floyd, and thank you for your 5-star review! We're very happy to hear that your salesperson was very helpful and knowledgeable when you shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews