The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellence Excellence Excellence”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sharon, and thank you for your review! We're very happy to hear what an excellent experience you had when shopping with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“My experience there was great. Ms Gibson was wonderful assisting me.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear what a great experience you had when you shopped with us, and we're also very pleased to hear that Ms. Gibson was wonderful about assisting you! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Sales person was awesome.”

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Posted 2 years ago

Thank you for shopping with us, John, and thank you for your review! We're very happy to hear that your salesperson was awesome to work with when you furniture shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit us again soon!

Posted 2 years ago

“Great deal”

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Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found a great deal when you furniture shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“Although the folks at the front door almost make you not want to go in due to their aggressiveness, once you get a salesperson to work with, the experience is excellent. But that just might be because Kevin is our salesperson and he is absolutely fantastic.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ellen and Kimberly! And thank you for your review. We are sorry that you felt the folks at the front door were a little too aggressive. That sounds frustrating! Our managers will look into how to improve that in the future, since our primary goal is to provide a customer service experience second to none. We are happy to hear that it sounds like that is exactly what Kevin provided you with, and that he was fantastic when you furniture shopped with us! We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“the young gentlemen that assisted us was great !! i wish i had gotten his name”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Russell, and thank you for your review! We're very happy to hear how wonderful the gentleman who assisted you was. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I was able to find what I needed quickly and purchase easily. Most importantly, my delivery guys went WAY above and beyond to get my new living room suit set up. Chris was very friendly and the guy with him moved quickly and efficiently. I want them as delivery guys every time I purchase!”

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Posted 2 years ago

Thank you for shopping with us, Artesia, and thank you for your review! We're very happy to hear how easily you were able to find what you needed, and we're very pleased to hear how far above and beyond our delivery team went to set up your new living room furniture. We hope you are enjoying your new living room furniture, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“The young men was very polite and courtes and did their work in record time ⏲️”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found our team to be polite and courteous, and that they did their work in record time. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great product, great service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Patrick, and thank you for your review. We're very happy to hear that you found great products and great service when you furniture shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“Great customer service from the moment you walk in the door!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Latonia, and thank you for your review. We're very happy to hear that you had a great customer service experience with us, from the moment you arrived! One of our primary goals is to provide a customer service experience second to none, and we're pleased we were able to provide that to you. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“The Homestore offers great selections and value.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found a great selection and value when you furniture shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“We purchased furniture from The Great American Homestore for the second time. We had the best salesperson this time, John Robinson, who made our purchase a wonderful experience. Mr. Robinson did not pressure us into making a purchase or follow us around the store. I will be shopping with TGAH again and referring you guys to our family and friends! TGAH has unbeatable deals and something for every budget!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Octavia, and thank you for your review! We're very happy to hear that you returned to shop with us and the best salesperson of all time! We're very pleased to hear that John provided exactly the kind of hassle-free furniture shopping experience that we want every customer to have. And thank you so much for the recommendation; that is one of the very best compliments we can receive! We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very professional”

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Posted 3 years ago

Thank you for shopping with us, Kermit, and thank you for your review. We're very happy to hear that you found our team to be very professional when you furniture shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I love the furniture as this is the second time I have made a purchase. I will always go to the American Home store for good quality and reasonable pricing.”

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Posted 3 years ago

Thank you for shopping with us, Judy, and thank you for your review! We appreciate you returning to shop with us - that is a wonderful compliment to receive! We're also happy to hear that you found good quality pieces and reasonable pricing when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“It was my first visit to the store and I was surprised at the nice selection of items. The guy who helped me, Brandon, was very professional and patient. I truly appreciated that.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Edith, and thank you for your review! We're very pleased that you enjoyed your first visit with us so much, and that Brandon was very professional and patient. We appreciate you, and we would love to help you again in the future. Please stop in and visit us again soon!

Posted 2 years ago

“I will always use The Great American Home Store for my furniture needs as they are the only store that have my taste in traditional decor. Allen was my salesman and he was exceptionally patient with me as I came in several times to be sure and measure. I let him know of my circumstances and he was more than accommodating. Made my visits to the store personal and welcoming. I have several people wanting to shop the store after sharing on Social media.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Candace, and thank you for your review! We're very happy to hear how personal and welcoming Allen was when you visited us, and that he was more than accommodating. We're also very happy to hear that you recommend us to others - that is a wonderful compliment! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“The sales lady was nice and knowledgeable and the selection was great.The check out and the loading process was quick and easy.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, James, and thank you for your review! We're very happy to hear how nice and knowledgeable your salesperson was when you visited us. We're also very happy to hear that our checkout and pickup process was quick and easy for you. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“After experienced receiving a damaged couch and love seat 4 times from another store, we decided to go with great American HS and the experience was amazing, from the salesman to the delivery which was very quick. We are satisfied and highly recommend this company.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, John, and thank you for your review! We're very happy to hear that you had an amazing furniture shopping experience with us, all the way from purchase to a quick delivery. We're very appreciative of your recommendation to others - that is one of the best compliments we could get! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Great American home store is awesome! A beautiful selection of different kinds of furniture. I buy from G/A only, one reason is because it’s great quality and not to pricey… Another reason is you dnt have to worry about seeing your furniture in every other house in the city! I hate they discontinued my kitchen table set before I could buy the entire set… Other than that I wouldn’t shop anywhere else unless I was having something custom made!!!!!!!!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Tamika, and thank you for your review! We're very happy to hear that you think our store is awesome! We're pleased to hear that you found a great selection of different types of unique furniture, that you are pleased with the quality and prices, and that you wouldn't furniture shop anywhere else! We appreciate you and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“My entire experience was delightful! Our sales rep is the best!”

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Posted 3 years ago

Thank you for shopping with us, Beth, and thank you for your review! We're very happy to hear that shopping for furniture with us was delightful and that your salesperson was the best! We appreciate you, and we hope you are enjoying your purchase. We would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews