The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“kept us up to date on arrival and delivery”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Barry, and thank you for your review. We're very happy to hear that you were kept up to date on the arrival and delivery of your order. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit again soon!

Posted 3 years ago

“Shopping at the Great American Homestore was so easy, it took over a year for our furniture to come in but our salesperson Joe kept us informed every step of the way. texting me every month to give me an ETA helping us feel more comfortable with our purchase. Thanks Joe.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Carl, and thank you for your review! We're very happy to hear what a wonderful job Joe did about keeping you updated every step of the way about the status of your furniture order. We hope you are enjoying your purchase, and we appreciate your patience! We would love to help you again in the future. Please stop by and visit with us soon!

Posted 3 years ago

“The furniture was great and the movers did an excellent job as well.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Ken, and thank you for your review! We're happy to hear that your furniture is great, and that our delivery team did an excellent job! We hope you are enjoying your purchase. We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Great experience”

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Posted 3 years ago

Thank you for shopping with us, Ricky and Betty, and thank you for your review! We're very happy to hear that you had a great furniture shopping experience when you visited with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“I LOVED the sales representative, Kevin, he was very patient with me, explained everything and even helped me make up my mind as to "what" I actually needed in which color. (offered to help be my designated driver on 05/05 if needed lol) but all in all, I felt more like it was visiting family for a while, not shopping for furniture 😅, thanks!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Michlene, and thank you for your review. We're very happy to hear how much you loved Kevin when you visited us, and that it felt more like you were visiting family than furniture shopping! That is one of the best compliments we've ever gotten, and we're very happy we were able to make furniture shopping a great experience for you. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Awesome people and service”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Michael, and thank you for your review! We're very happy to hear that you found awesome people and service when you shopped with us. That's been one of our primary goals, ever since we started, and we're very happy to hear that we provided that for you! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon.

Posted 3 years ago

“I enjoyed my experience at your store and with my salesman, David Mercado. He was very knowledgeable about the furniture that I was looking for, very patient with me as I looked through the store and very helpful in helping me in my selection. He answered my questions precisely and was very informative.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Brenda, and thank you for your review! We're very happy to hear how much you enjoyed your experience at our furniture store with David. We're also very pleased to hear how knowledgeable, informative, and helpful he was when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“I was very honest about their product. We had a piece broken, We no trouble gitting home to replace it.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, William, and thank you for your review. We're very happy to hear that you were honest about our product. We truly appreciate feedback from our customers! We are sorry that you had a broken piece, although we're happy you had no trouble getting a replacement. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I've had two deliveries in the past two weeks and the delivery teams are ALL excellent.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Peter, and thank you for your review! We're very happy to hear that you've had deliveries twice in the last two weeks, and that all of our delivery teams have been excellent! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“Fast and friendly customer service.!!! Thank you very much!!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Chaka, and thank you for your 5-star review! We're very happy to hear that you found fast and friendly customer service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The Great American Homestore is the perfect store to furnish your dream home! They have beautiful and well designed furniture. They have affordable and reasonable prices. They have excellent customer service. I was very pleased with my furniture selections. My family and friends were very impressed with everything in our home!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear that we are the perfect store for furnishing your dream home, that our prices are reasonable, and that you had excellent customer service when you shopped with us. We are also very pleased to hear how impressed your family and friends were with everything in your home! We hope you continue to enjoy your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Excellent Service!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Nicole and Grant, and thank you for your review! We're very happy to hear that you received excellent service when you shopped with us. It sounds like you had exactly the kind of furniture shopping experience we want every customer to have! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“My salesperson made it quick and easy to purchase my mattress! And the mattress sleeps well. Thanks”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Yolanda, and thank you for your review! We're very happy to hear how quick and easy your salesperson made your mattress purchase, and we're also very happy to hear how well you are sleeping on your new mattress! We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“We are providing the resources that they need for I will highly recommend great American Home Store anyone price reasonable and I was totally satisfied the staff is friendly”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Anita, and thank you for your review! We're very happy to hear that you highly recommend The Great American Home Store. That is one of the very best compliments we could get! We're also very happy to hear that you found reasonable prices and a friendly staff when you shopped with us. We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Kevin was very helpful and love the fact that he didn’t follow us around. He gave us plenty of space to look around and to make our on choice. That is a big deal to us.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Danny, and thank you for your review. We are very happy to hear that Kevin was helpful, while giving you the space to look around and make your choice. This is exactly the kind of hassle-free furniture shopping experience we want every customer to have! We're pleased to have provided that for you, and we hope you are enjoying your purchase. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I had the best experience with TGAHS. The sales associate was friendly and professional (Dr. Phil). The finance guy Casey was professional and efficient. The delivery was smooth, they g6ys were friendly and they handled everything with the best care. This has by fr been one of the BEST retail experiences I've ever had. I will definitely refer others and purchase with TGAHS again!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Carrye, and thank you for your 5-star review! We're very happy to hear how professional both Phil and Casey were when you shopped with us, and we're also very happy that our delivery team was friendly and handled your new furniture with care! We'd also like to thank you very much for your recommendation. That is one of the very best compliments we could get! We appreciate you, and we hope you are enjoying your new furniture. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“We purchased 2 dressers for our Grandkids, though we had to wait for one . The sales experience was very good, Delivery was good and professional”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Sean And Kathy, and thank you for your review! We're very happy to hear that your sales experience was very good, and that our delivery team was very professional. We also want to let you know how much we appreciate your patience while waiting on the second dresser to arrive! We hope you and your grandkids are enjoying the new dressers, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“The furniture was very nice and clean, the delivery Men went above and beyond helping with setup. Many thanks,”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Gary, and thank you for your review! We're very happy to hear that your new furniture is very nice, and arrived very clean. We're also very pleased to hear that our delivery team went above and beyond with setting up your new furniture. We appreciate you, and we hope you are enjoying your purchase! We would love to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

“Very good”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Mario, and thank you for your review! We're very happy to hear that you had a very good furniture shopping experience when you shopped with us. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Our sales person was extremely helpful in fulfilling my needs. He and the staff kept me informed during our wait times for the recliners and the couch. The delivery staff were excellent. I would have given you a 5 if I didn't have to wait so long. I understand that you cannot help the shipping issues so I am changing my rating to a 5. The furniture is better than I expected. I am happy with my experience!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Donna, and thank you for your review! We're very happy to hear that your salesperson was very helpful and that he kept you informed about the status of your purchase. We're also very happy to hear that our delivery team was excellent! We greatly appreciate your patience with the shipping times, too. We're very pleased that your new furniture was worth the wait and that it's better than you expected. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews