The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought a queen bedroom suite last month. It was a great selection at a reasonable price. Most of our furniture has come from Great American Homestore and we can always find what we want there.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Wayne, and thank you for being a returning customer! That is one of the very best compliments we could get, and we're happy to hear that you can always find what you want at our store. We're also very happy to hear that you found a great selection at a reasonable price. We hope you are enjoying your new bedroom set, and we look forward to helping you again! Please stop by and visit with us again soon.

Posted 3 years ago

“Kevin made the experience very pleasant and effortless! We will certainly be back whenever we need furniture again!”

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Posted 3 years ago

Thank you for shopping with us, Ross, and thank you for your review! We're very happy to hear how pleasant and effortless Kevin made your furniture shopping trip, and that you will come back to shop with us when you need furniture again. That's actually one of the best compliments we could receive! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Friendly sales person (Brenda) Quick and easy checkout Delivery scheduled wuickly”

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Posted 3 years ago

Thank you for shopping with us, Tom, and thank you for your review! we're very happy to hear that Brenda was very friendly, that your checkout was quick and easy, and that your delivery was scheduled quickly. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit us again soon!

Posted 3 years ago

“Thank you for going above and beyond!! Fabulous experience.”

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Posted 3 years ago

Thank you for shopping with us, Nick, and thank you for your review! We're very happy to hear that our team went above and beyond to give you a fabulous furniture shopping experience! We hope you are enjoying your purchase, and we would love to help you again in the future. We hope you will stop by and visit with us again soon!

Posted 3 years ago

“Maxx was amazing! He was professional and answered all of our questions. He was very respectful of our time and gave us space to discuss the purchase among ourselves.”

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Posted 3 years ago

Thank you for shopping with us, Anna, and thank you for your review! We're very happy to hear how amazing Maxx was when you furniture shopped with us, that he was professional, and he answered all of your questions. We're also very happy to hear that he was respectful of your time and space, and gave you the chance to discuss your purchases among yourselves. This is exactly the kind of hassle-free furniture shopping experience we want every customer to have, and we're pleased that he was able to provide that to you. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“I am mobility disabled & I have a handicapped adult son as well . Mr. Bryan Porter met us at the entrance and took every effort to help me find what I was exactly looking for . He patiently answered all my questions and went the extra mile to help me get what I wanted through the best financing options / Deal that works with my budget . He even helped me get to my car couple times . H Mr. Porter also advised me to buy the extra protection and escorted me to the reception desk and made sure I was helped . Within 48 . . hours I had my peace of mind Thank You So Much 😊”

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Posted 3 years ago

Thank you for shopping with us, Diana, and thank you for your review. We're very happy to hear how Bryan went the extra mile to help you find exactly what you needed, helped you get the very best financing options, and made sure that you got the assistance you needed. We are very happy that we were able to give you peace of mind, and we hope you are enjoying your purchase. We would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“Larry was Very Professional and patient. Delivery Team was prompt and professional. Love my Couch!!”

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Posted 3 years ago

Thank you for shopping with us, Jackie, and thank you for your review! We're very happy to hear how professional and patient your salesperson, Larry, was when you furniture shopped with us. We're also happy to hear that our delivery team was prompt and professional! We're glad you love your new couch, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“James was a very good sales person. He was able to help me and was kind and considerate”

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Posted 3 years ago

Thank you for shopping with us, Cheryl, and thank you for your review! We're very happy to hear how kind and considerate your salesperson, James, was when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon!

Posted 3 years ago

“We were very impressed with the salesman at the Store in Bartlett His name was Sam. He did an excellent job in seeing that our needs were met and we got just the right product. We would request him if we buy again”

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Posted 3 years ago

Thank you for shopping with us, Fred, and thank you for your 5-star review! We're very happy to hear how impressed you were with Sam, and that he did an excellent job of determining your needs and making sure you got exactly the right furniture for you. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“Very easy purchase - my salesperson, Allen, was knowledgeable about the product and did not pressure me to purchase something the day I walked in to do some research. I truly appreciate his kindness during the whole transaction.”

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Posted 3 years ago

Thank you for shopping with us, Jeff, and thank you for your review! We're very happy to hear that Allen was very knowledgeable about our products, and that he provided exactly the kind of no-pressure, hassle-free experience we want each of our customers to have when you furniture shop with us. We're also very pleased to hear how kind he was throughout your entire transaction! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“We ordered a bed online and were amazed to receive a call to arrange delivery within 15 minutes of placing the order. Wow, what wonderful customer service! We also received texts, emails, and phone calls to confirm and remind us of our delivery arrangements. Truly efficient! !”

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Posted 3 years ago

Thank you so much for shopping with us, Gregory, and thank you for your 5-star review! We are very happy to hear how quickly our online team contacted you to arrange delivery, and that you received reminder texts, emails, and phone calls to confirm delivery and keep you updated on the status of your order. We are very pleased that our team was able to provide such wonderful customer service, and we hope you are enjoying your purchase! We would love to help you again in the future. Please get in touch with us any time if we can help with anything else!

Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

Thank you for shopping with us, Dorothy, and thank you for your 5-star review! We appreciate you, and we hope you are enjoying your purchase. We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Great customer service. Cliff provided excellent customer service. The ladies at the sales counter are the best!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Quoeda, and thank you so much for your 5-star review! We're very happy to hear that Cliff provided excellent customer service, and that our ladies at the sales counter are the best! Our most important goal is to provide a furniture shopping experience that is second to none, and we are very pleased to hear that our team did exactly that when you shopped with us! We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Matt customer service was beyond my expectations. From the moment I walked in the store to the final sales, Matt was very engaging and loves what he does… I definitely will be back and hope Matt is still around!!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Rashonda, and thank you for your 5-star review! We're very happy to hear how much Matt's customer service exceeded your expectations, that he was engaging, and loves what he does! It's one of our primary goals to make sure every customer has a furniture shopping experience second to none, and we are very pleased that Matt was able to provide that when you shopped with us! We would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“Sales person showed us what we were interested in purchasing, no pressure, answered our questions”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Patricia, and thank you for your review! We are very happy to hear that your salesperson showed you what you were interested in purchasing, answered your questions, and didn't pressure you. This is exactly the kind of no-pressure experience we want each customer to have, and we're very happy to have provided a hassle-free furniture shopping trip for you! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The Great American Homestore has been our go to for the past 15 years. Quality furniture, great customer service and responsible prices. Can't beat it.”

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Posted 3 years ago

Thank you so much for being a returning customer for 15 years, Angela, and thank you for your 5-star review! We're very happy to hear that when you furniture shop with us, you always find quality furniture, great customer service, and responsible prices. We're very happy to be your go-to furniture store, and we are looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Great experience all around!”

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Posted 3 years ago

Thank you for shopping with us, Bradley, and thank you for your review! We're very happy to hear that you had a great experience all around! One of our most important goals is to provide a furniture shopping experience second to none for each of our customers, and we are pleased that we were able to provide that to you! We hope you are enjoying your purchase, and we would love to help you in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Fast perfessional and in timely manner!”

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Posted 3 years ago

Thank you for shopping with us, Sherry, and thank you for your review! We're very happy to hear how fast, professional, and timely you found our team to be. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I love the service will be coming back thanks again for making my home look awesome”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Almeda, and thank you for your 5-star review! We're very happy to hear that you love our service! One of our most important goals is to provide every customer with a furniture shopping experience that is second to none, and we are very pleased we were able to provide that for you, and that you will be visiting us again! We're also very happy to hear how awesome your home looks with your new furniture. We are looking forward to helping you again. Please stop in and visit us again soon!

Posted 3 years ago

“Online ordering was quick and easy. We came and picked up our items and ended up purchasing a table and chairs. Everyone was nice and helpful.”

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Posted 3 years ago

Thank you for shopping with us, Mary Margaret, and thank you for your review! We're very happy to hear how nice and helpful everyone was. We hope you are enjoying your new furniture, and we would love to help you again in the future! Please stop by and visit us again soon.

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews