The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a great experience working with Brandon. He knew exactly what I was looking for and was great explaining the process for my warehouse pickup! I look forward to working with him in the future.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Lakeisha , and thank you for your review! We're very happy to hear that you had a great experience working with Brandon, that he was able to help you find exactly what you were looking for, and that he was wonderful about explaining the pickup process. We hope you are enjoying your purchase, and we look forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“My husband and I had a wonderful experience working with Tony McGowan! He was such a breath of fresh air! Thanks again!”

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Posted 3 years ago

Thank you for shopping with us, Phyllis, and thank you for your review! We're very happy to hear what a wonderful furniture shopping trip you and your husband had working with Tony. It's one of our primary goals to provide a second-to-none experience, and it sounds like Tony did exactly that! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“My salesperson this visit and experience was excellent. I went in with exactly what I needed, He took the order and everything went so smoothly. Delivery was on time and excellent service, in and out. Thank you.”

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Posted 3 years ago

Thank you for shopping with us, Gary, and thank you for your review. We're very happy to hear that both your salesperson and your overall experience when you visited with us was excellent! We're also very happy to hear that your purchase was quick, and that delivery was on time with excellent service. We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again!

Posted 3 years ago

“We had a great experience at Great American Homestore. We were welcomed by one of the staff, and then she gave us plenty of space to look around and just checked on us once in a while. When we made our selection, she was so helpful and we were finished quickly. Our furniture came in even before the expected date, and we are very happy with our purchase!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Randy and Brenda, and thank you for your review! We're very happy to hear that your salesperson gave you plenty of time and space to look around, while still being helpful and helping you check out quickly. This sounds like exactly the kind of second-to-none furniture shopping experience that we want every single one of our customers to have! We're also very happy to hear that your furniture arrived before expected, and that you are very happy with your new furniture. We would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“I think you all have beautiful store with a lot of great items which means I will definitely be back. The salesman Mr. Joe was a big help plus everything was delivered on time which I appreciate so my experience was great and I'm very satisfied.”

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Posted 3 years ago

Thank you for shopping with us, David, and thank you for your review! We're very happy to hear how beautiful you found our store to be, and that we had a lot of great items. We're also very happy to hear that Joe was very helpful during your visit, and that everything you purchased was delivered on time. We hope you are enjoying your purchase. We appreciate you, and we would love for you to stop by and visit us again soon!

Posted 3 years ago

“Bobby Taylor was perhaps the best customer representative I have ever had the pleasure in meeting. No pressure and no hassles from him.”

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Posted 3 years ago

Thank you for shopping with us, Raul, and thank you for your review! We're very happy to hear that Bobby may be the best customer service representative you have ever met, and that you got no pressure and no hassles from him. It sounds like he provided exactly the kind of second-to-none experience that we strive to provide each of our customers! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“Great overall”

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Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you had a great experience overall. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“We always have great experience.”

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Posted 3 years ago

Thank you for being a returning customer, WIllie, and thank you for your review! We are very happy to hear that you always have a great experience when you furniture shop with us. One of our most important goals is to provide a customer service experience second to none, and we're very pleased that we have always provided that for you! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“The selection of furniture is amazing! The quality is excellent. The salesperson was an absolute delight! She was so helpful and for that, we would come to her again.”

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Posted 3 years ago

Thank you for shopping with us, Alison, and thank you for your review! We're very happy to hear what an amazing selection of furniture you found when you shopped with us and that you found our furniture to be of excellent quality. We're also very happy to hear that your salesperson was a delight! We would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“I had been searching for a particular dresser for almost a year and found it, by accident, at The Great American Homestore. This allowed me to spend the money locally and receive my item, fully assembled and to the room of my choice, in less than a weeks time. I am very happy with my most recent experience with the company, and plan to consider it first the next time I am searching for a piece of furniture.”

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Posted 3 years ago

Thank you for shopping locally with us, April, and thank you for your review! One of our core values is being a part of our community by not only helping create a house into a home, but also to support our community by giving back. We appreciate you helping us do that! We're also very happy to hear how convenient our delivery service made your purchase by delivering quickly, and assembling your dresser for you. We would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“Both my Salesman at the Store and the Outlet were awesome. They went over and beyond to get me help.”

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Posted 3 years ago

Thank you for shopping with us, Robbin, and thank you for your review! We're very happy to hear that your salesmen at both our Home Store and our Outlet location were awesome, and it's wonderful that they both went above and beyond to help you! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Great service by David”

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Posted 3 years ago

Thank you for shopping with us, Sheila, and thank you for your review! We're very happy to hear that David provided a great customer service experience when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in ad visit with us again soon!

Posted 3 years ago

“I had such a wonderful experience at The Great American Home Store. As I entered I was greeted by a lady by the name of Kristin Hardy. Her knowledge and expertise in the furniture world were unbelievable. With Kristin"s assistance I found the perfect furniture. I was told one piece of my furniture may not arrive until July, but that's okay as I love what has been delivered. Anticipating the arrival of the last piece . Thanks Kristin. The delivery was an awesome experience also. The two Gentlemen were ever so careful with my existing furniture Etc: Thanks The great American home Store. You Have my full recommendation.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Wanda, and thank you for your review! We're very happy to hear what a wonderful experience you had furniture shopping with us. We're very pleased to hear what unbelievable expertise Kristin had about our furniture, and that she was able to help you find the perfect furniture for your home. We're also very happy to hear how awesome your delivery was, with a team that was super careful about your existing furniture. We'll let you know just as soon as your next piece arrives, and in the meantime, we're very happy you are enjoying your purchase! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Our salesman was very nice and helpful”

Helpful Report

Posted 3 years ago

Thank you for shop[ping with us, Brenden, and thank you for your review! We're very happy to hear how nice and helpful your salesman was when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future! Please stop by and visit with us again soon.

Posted 3 years ago

“Denise helped us find exactly what we were looking for!! She knows what options they have and worked to find us what we wanted.”

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Posted 3 years ago

Thank you for shopping with us, Lane, and thank you for your review! we're very happy to hear that Denise was able to help you find exactly what you were looking for, and that she worked hard to find what you wanted. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great experience”

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Posted 3 years ago

Thank you for shopping with us, Khadeja, and thank you for your 5-star review! We're very happy to hear that you had a great experience furniture shopping with us. One of our primary goals is to provide every customer with a furniture shopping experience second to one, and we're pleased that we were able to provide that to you! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Signed for a on display sofa and got it delivered within 2 days”

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Posted 3 years ago

Thank you for shopping with us, Justin, and thank you for your review! we're very happy to hear that we were able to have your new sofa delivered and set up in your home by our team so quickly. We hope you are enjoying your new sofa, and we look forward to helping you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“From the time I walked through the door and was greeted by Mr. James, from the receptionist and other sales associates to the awesome delivery guys y’all are amazing! Thank you all, we LOVE our furniture 😊”

The Great American Homestore 5 star review on 3rd May 2022

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Latrina, and thank you for your review! We're very happy to hear that you had an amazing furniture shopping experience with us, from the time you walked in the door all the way through delivery! One of our primary goals is to provide a shopping experience second to none, and we are very pleased that our team provided that to you. We're also very happy to hear how much you love your new furniture! We would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“Salesman was very informative and knowledgeable about what we were looking for”

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Posted 3 years ago

Thank you for shopping with us, Tyler, and thank you for your review! We're very happy to hear that your salesperson was very informative and knowledgeable about what you were looking for. We hope you are enjoying your purchase, and we look forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Great American Hone Store is the best ever! I had a great experience with staff and the delivery steam. I love my new furniture and its quality.”

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Posted 3 years ago

Thank you for shopping with us, Rhonda, and thank you for your review! We're very happy to hear that you found us to be the best ever, and that you had a great experience with our staff and delivery team. We're also very happy to hear how much you love your new furniture and its quality! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews