The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great salesman!”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, Patricia, and thank you for your review. We are pleased to hear that you had great customer experience with our salesman. We really appreciate your feedback and good rating. We hope you are enjoying your purchase, and we'd love to help you again. Please stop in and visit with us again!

Posted 5 months ago

“Great prices, value, and service.”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, Kimberly, and thank you for your review! We are glad you appreciate our great prices, value, and service. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 5 months ago

“Purchase, delivery and setup was easy and went smoothly.”

Helpful Report

Posted 6 months ago

Thank you so much for shopping with us, and for taking the time to give us a review. We're glad to hear that your purchase, delivery, and setup went smoothly. We really appreciate your positive review! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and see us again soon.

Posted 5 months ago

“Great customer service!”

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Posted 6 months ago

Thank you so much, Shirley, for shopping with us and for your 5 star rating! We strive to deliver great customer service, and we're thrilled that it's been a positive experience. We appreciate you, and we hope you are enjoying your purchase. Please stop by and visit with us again soon!

Posted 6 months ago

“Awesome, Mrs. Spinoza was very knowledgeable and helpful..”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, Robert, and thank you for the 5-star rating! We really appreciate it. We're delighted to hear Mrs. Spinoza was awesome and very knowledgeable and helpful. We are so glad that you had a great experience! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit us again soon!

Posted 6 months ago

“This is NOT the Color I choose at the Wolfchase GAS ,VERY DISAPPOINTED !!!!”

Helpful Report

Posted 6 months ago

Thank you for for shopping with us and for taking the time to share your feedback, Linda. We apologize for your experience with the mismatched color. That sounds frustrating. Our team has been looking into this for you, and we hope everything gets resolved to your satisfaction. We appreciate your willingness to share your feedback, and we hope you'll consider giving us a second chance in the future. We'd love to show you how much better we can do. Please stop by and visit with us again soon.

Posted 6 months ago

“I went right to Joseph to handle the furniture I wanted. He directed me to some options and then I moved through the payment process and it went very well. Thank you for a smooth transaction.”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, and thank you for your 4 star rating, Mary! We're glad to hear that Joseph was able to show you some great furniture options and that the payment process went well. It's always great to hear when customers have a smooth transaction, so thank you for the kind words! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 6 months ago

“Enjoyed the variety of funiture you had on the floor. The sales man Joe was very friendly and very knowledgeable.”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, Shirley, and thank you for your 5-star review. We are glad to hear that you enjoyed the variety of furniture and that Joe, our salesman, was friendly and very knowledgeable. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 6 months ago

“Great job. Delivered our furniture with no problems.. Guys were vere nice and helpful... Our salesman Jeff was great also...”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, Joseph, and thank you for your review. We are so pleased to hear that we delivered your furniture with no problems and that the guys were nice and helpful. It's wonderful to know that you had a great experience with our salesman Jeff. We really appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 6 months ago

“Very polite and helpful movers. Very patient love my new furniture as well!”

Helpful Report

Posted 6 months ago

Thank you so much, Brenda, for shipping with us and for your five-star rating! We are so glad to hear that you had such a positive experience with our very polite and helpful movers and that you love your new furniture. We appreciate your feedback, and we would love to help you again. Please stop by and visit with us again soon!

Posted 6 months ago

“The sales person was professional, courteous and helpful either my selection of fevor for my new apartment.”

Helpful Report

Posted 6 months ago

Thank you so much, Eunice, for shopping with us and for the 5-star rating! We're so glad that the sales person was professional, courteous, and helpful in helping you select furniture for your new apartment. It means so much to us that you appreciated the service you received! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 6 months ago

“Ebonie helped me with the purchase of a mattress. She was very professional and helpful. You are fortunate to have her for an employee.”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, Carole, and thank you for your review! We appreciate your kind words and are thrilled to hear that you had a great experience with Ebonie. It's so nice to hear that she was professional and helpful during your purchase. It's great that we have such amazing employees here and we are so grateful to have her as part of our team! We hope you are enjoying your new mattress, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 6 months ago

“My fiancé and I came in and were greated with smiles and offers of assistance. Once we decided on an item we were immediately attended to and serviced. Our delivery was also exceptional. The gentleman were on time, pleasant, and handled our furniture with care. 10/10”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, Christen, and thank you for the 5-star rating! We are so pleased to hear that your and your fiancé's experience was excellent from start to finish! We're very happy to hear that you were greeted with smiles, and immediately attended to once you decided on an item. We're also delighted to hear that your delivery was also exceptional. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon!

Posted 6 months ago

“Everyone I was great!!”

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Posted 6 months ago

Thank you for shopping with us, Mary, and thank you for your review! We're very happy to hear how great everyone was when you shopped with us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 6 months ago

“Their customer service hands down some of the best. I enjoyed their concern and making sure you got just what you wanted and that it was perfect. Shoutout to Great America Home Store. Also to Cody the salesperson! Thanks guys”

Helpful Report

Posted 6 months ago

Thank you so much for shopping with us, Philanda, and thank you for your 5-star review! We are so glad that you enjoyed our customer service, concern, and attention to detail. We also appreciate the shoutout for Cody! We hope you are enjoying your purchase greatly, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 6 months ago

“I enjoy shopping at this store and I find great buys. The Sales a associates, customer service are great.”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, and thank you so much for the 5-star rating, Lee! We're delighted to hear how much you enjoy shopping with us and finding great buys! We're also very happy to hear how our sales associates and customer service are great every time you stop by. We're looking forward to helping you again. Please stop by and visit with us again soon!

Posted 6 months ago

“This is a very good store to go to. Great sale associate to work with you and they do not push you to buy the same day. They are very helpful in getting the right product and information for you.”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, and thank you so much for your 5 star rating, Curtis! We appreciate your feedback and we're happy to hear that you worked with a great associate who wasn't pushy, and who was able to get you the right product and all the information you needed. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 6 months ago

“We had a good experience shopping at the Great American Homestore. Our salesman Bryan was helpful but not pushy. He helped us find what we needed and take advantage of a great sale. Delivery was prompt and efficient.”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, and thank you for your review! We’re thrilled to hear that you had a good experience with us - from our helpful and not pushy salesman Bryan to timely and efficient delivery. We're also happy to hear how you were able to take advantage of a great sale for your purchase! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 6 months ago

“The Person who waited on me was absolutely wonderful! However, the expensive chair I have received is NOT of good quality. I paid way too much money for something that is NOT made well. Arms crunch in. Leaves a dent mark on top of arm. It seems to have cardboard under the smooth gray Italian leather exterior. It has digs on the back top, yet it came out of a box like a new one! The cushion is already squoosing down. Must have poor cheap material inside. Lovely looking, but poorly made. Would love to know what recourse I have.”

Helpful Report

Posted 6 months ago

Thank you for shopping with us, Gail, and thank you for your review! We're very happy to hear that the person who waited on you was wonderful. That's great to hear! We are very sorry to hear that the chair you received seems to have arms that have cardboard in the arms, that has a cushion that squishes down, and has digs on the back top. That sounds frustrating! Our team will be reaching out to you about this. We hope we can get this resolved to your satisfaction, and we hope you'll consider giving us a second chance in the future. Please stop by and visit us again soon!

Posted 6 months ago

“Jordan was fantastic!! Listened to what I wanted and found me the perfect couch. Also, the 2 guys that delivered my new couch were punctual and professional. Great experience!!!”

Helpful Report

Posted 6 months ago

Thank you so much, Jason, for shopping with us, for the great review, and the 5 star rating! We're delighted that Jordan was fantastic and the delivery guys were punctual and professional. We're also very happy to hear that your new couch is perfect! We're so pleased that we were able to provide a great furniture shopping experience, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 6 months ago

The Great American Homestore is rated 4.6 based on 2,001 reviews