The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,001 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,001 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was good I love the set”

Helpful Report

Posted 7 months ago

Thank you, Stanley, for shopping with us and for your glowing 5 star rating! We are delighted to hear that everything was good and you love the set. We appreciate you, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 7 months ago

“I like the firmness of the sofa.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Dorothy, and thank you for your review. We're glad to hear that you like the firmness of the sofa. We hope you continue to enjoy your new sofa, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Everyone is so courteous and very helpful. I had to return something and needed to replace with another item and it was so easy. They just want you to be happy with your purchase. Very accommodating”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Sharon, and thank you for your 5 star review! We are thrilled to hear that you had such a positive experience, and we are delighted to hear how courteous and helpful our team was, and that it was so easy for you to return and replace something. We hope you are enjoying your purchase, and if you need any additional assistance with it at all, please get in touch with us any time. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 7 months ago

“Excellent experience. Tracy was great. Very informative without a lot of sales pressure.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Longo, and thank you for your 5 star review! We are so happy to hear that you had an excellent experience and that you found Tracy to be great and informative, without a lot of sales pressure. We truly strive for excellent customer service experience, so it is great to hear that we have delivered. We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 7 months ago

“I got what I needed and what I wanted. I really love my new rocker”

Helpful Report

Posted 7 months ago

Thank you so much for shopping with us, Kay, and thank you for your 5 star rating. We're so glad that you found what you were looking for and that you love your new rocker! We hope you continue to enjoy it, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Our salesperson Brian was very attentive and helpful.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, and thank you for your review. We're glad to know that you had a great experience and your salesperson Brian was very attentive and helpful. We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Never been to a store but I love it”

Helpful Report

Posted 7 months ago

Thank you so much for shopping with us, and thank you for your 5 star rating! We're so glad to hear that you love our store, even though you haven't been able to visit in person! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us soon!

Posted 7 months ago

“Clay Wilkinson is the best!!!”

Helpful Report

Posted 7 months ago

Thank you, Coleman, for shopping with us and for your 5 star rating! We greatly appreciate hearing how Clay is the best! we hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“I am very pleased with the outcome. They made sure I was happy with my purchase.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Maria, and thank you for your review! We're very happy to hear how you are very pleased with the outcome of your furniture shopping trip with us. We're also very happy to hear that our team made sure you were happy with your purchase! We hope you continue to enjoy your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Mrs. Donna knows how to make her customers feel welcome and sell that furniture. She is the BEST!”

Helpful Report

Posted 7 months ago

Thank you so much, Shanta, for shopping with us and for your 5 star rating! We're so happy to hear that Mrs. Donna was able to make you feel welcome, and that she is the best! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Great place to shop for quality furniture at a reasonable price”

Helpful Report

Posted 7 months ago

Thank you, L, for shopping with us and for your 4-star rating. We appreciate your feedback and are happy you found us to be a great place to shop for quality furniture at a reasonable price. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 7 months ago

“I got the PERFECT mattress with help from the very knowledgeable staff! And all in less than 30 minutes! I love the folks here! They are so very personable. It was a really great experience and I will be returning for a dining set!”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Kathy, and thank you so much for your five star rating! We're pleased to hear that you had a great experience and found the perfect mattress with the help of our knowledgeable staff! We really appreciate the kind words you had to say about both our staff and the overall experience. We look forward to seeing you again for a new dining set! Please stop by and visit with us again soon.

Posted 7 months ago

“Clay Wilkinson was our sales representative. He was just what we needed. He listened and answered all of our questions. He was honest about the information. He took great care of us. TGAHS will certainly be our furniture store. Thank you.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Norris, and thank you for your review! We are thrilled to hear how Clay was just what you needed, and that he listened, answered all your questions, and was honest with his information. We are delighted that he took such good care of you that TGAHS will be your furniture store. We hope you are enjoying your purchase, and we're looking forward to helping you again. Please stop by and visit with us again soon!

Posted 7 months ago

“I had a great experience with my salesman.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Young, and thank you for your review! We're so glad to hear that you had a great experience with your salesman. We appreciate your feedback, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 7 months ago

“We love our new sectional”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Centelia, and thank you for your review. We're so glad to hear how much you love your new sectional! We hope you continue to enjoy it, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 7 months ago

“Kind, knowledgeable, helpful staff”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, and thank you for your review! We are pleased to hear that you had a great experience with our kind, knowledgeable, and helpful staff. We strive to provide excellent service and we appreciate your feedback. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon!

Posted 7 months ago

“We love the selections and quality of the furniture.”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how much you love the selections and quality of our furniture. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Staff are all accommodating and friendly”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Yebes, and thank you for your review. We are delighted to hear that our staff are all accommodating and friendly. We strive to provide the best service and products, and are so happy to hear that our customer service skills have met your expectations! We hope you are also enjoying your purchases, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Gayle Spinosa at the Bartlett Store was an AMAZING Sales Rep! She took care of all my needs, made suggestions, and helped me measure the furniture. Also helped me make changes before delivery. Delivery team was AMAZING as well!”

Helpful Report

Posted 7 months ago

Thank you for shopping with us, Karen, and thank you for your 5-star rating. It's so fantastic to hear that Gayle at the Bartlett Store was an amazing Sales Rep, and that she helped you measures, made suggestions, and took care of all your needs, including helping you make changes before delivery. We're also delighted that the Delivery team was amazing as well! We hope you are enjoying your purchases, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 7 months ago

“Awesome Customer Service Team”

Helpful Report

Posted 7 months ago

Thank you so much, Lasondra, for shopping with us and for your 5 star rating! We really appreciate it and are so happy to know that our awesome customer service team provided you with great service. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 7 months ago

The Great American Homestore is rated 4.6 based on 2,001 reviews