The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sale associate was very nice and kind”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear that your salesperson was very nice and kind. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Joe Chamoun was excellent sales person, store very clean , friendly atmosphere. Too many gray beige white sofas and not enough diversity in design. I would like to know manufacturer of my sofa as I have fabric questions. Peyton pearl sofa and chairs.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Brenda, and thank you for your review! We're very happy to hear that Joe provided an excellent customer service experience when you shopped with us, and that you found a clean, friendly atmosphere in our store. We'll be more than happy to answer any questions you have about your sofa. Please give us a call at 901-260-5900, reach out to us through our website chat, or text us at 662-301-7070 and we will be more than happy to help. We hope you are enjoying your new sofa and chairs, and we hope you will stop by and visit us again soon!

Posted 3 years ago

“Kristen is a great sale person very helpful”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Lena, and thank you for your review! We're very happy to hear that Kristen was great and very helpful when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future! Please stop by and visit us again soon.

Posted 3 years ago

“My wife is very happy”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Selina, and thank you for your 5-star review! We're very happy to hear how happy your wife is! We hope you are both enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“very helpful an nice”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Willam, and thank you for your 5-star review! We are very happy to hear how helpful and nice you found our team to be when you visited us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“My visit was very friendly and cooperative and I was able to find what I was looking for at a very reasonable price.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Tiffany, and thank you for your review! We're very happy to hear that you found our team very friendly and cooperative when you shopped with us. We're also very glad you were able to find what you were looking for at a very reasonable price! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great options, great customer service, like supporting local businesses”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you so much for your 5-star review! We're very happy to hear that you found great options and great customer service when you shopped with us, and we greatly appreciate that you support local businesses! One of our core values is being a part of our community, not only by helping create a welcoming home, but also by supporting our community by giving back. Thank you so much for helping us accomplish this goal! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Excellent in stock selection, even better service.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Phillip, and thank you for your 5-star review! We're very happy to hear that you found an excellent selection of furniture in stock to choose from, and that you found our service to be even better! One of our primary goals is to provide a customer service experience second to none, and we're pleased that we were able to accomplish that! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Nice people and great service.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear that you found nice people and great customer service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The shopping experience was wonderful. I arrived early on my original visit not knowing your store hours. I turned to go back to the car but was greeted with “come on in we’re open” by Jeff. He introduced himself gave us the layout of the store ask us to take our time and to call if we needed anything. I made my selections and Jeff finished the process. On delivery day I didn’t expect the expert service I received. Byron and Marcus were great, courteous, polite and professional. Set up was under 20 minutes. Fantastic! **The only thing I would encourage is to made available the option to do paper work electronically.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jackie, and thank you for your review! We are so happy to hear that you had a wonderful experience shopping with us, and that your delivery team was also fantastic and professional. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Saleperson was great...very helpful. Great followup in keeping me informed of delivery schedule. Great products to choose from as well.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, John, and thank you for your review. We're very happy to hear how helpful your salesperson was during your visit, and that you were kept updated on the status of your order and your delivery schedule. We're also very pleased that you were able to find great products for your home when you visited us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Friendly atmosphere and great customer service.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Berthilde, and thank you for your 5-star review! We're very happy to hear that you found a friendly atmosphere and great customer service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Very friendly sales staff , understood wanted, and got everything I needed, and delivered”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Barry, and thank you for your review. We're very happy to hear how friendly and helpful our sales staff was during your visit. And we're very pleased to hear we were able to help you find everything you needed and have it delivered to your home for you. We hope you are enjoying your purchase. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Excellent service in store and delivery!”

The Great American Homestore 5 star review on 1st April 2022

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Marsha, and thank you for your review! We're very happy to hear that you received excellent customer service both in our store and during delivery. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Everything was good.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jerri, and thank you for your 5-star review! We're very happy to hear how good everything was when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great furniture! Great people! Was fast!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Olga, and thank you for your review. We're very happy to hear that you foud great people and great furniture when you shopped with us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“You all provided very good service and I will recommend anyone to you all!!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Cedric, and thank you for your review! We're very happy to hear that our team provided excellent service when you shopped with us, and we greatly appreciate the recommendation. That's actually one of the very best compliments we could get! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I was very happy because my leather couch arrived with an indentation in the leather, and you guys sent a crew out to fix it right away. Thanks”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, David, and thank you for your 5-star review! We're sorry that your couch arrived with an indent in it. That sounds frustrating! We are very happy to hear that our crew was able to fix it for you immediately. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Due to an online search for a lift recliner I was assisted by the great Sales team at your Southaven store. Because I am handicapped they came to my car in the parking lot to finalize the paperwork. My lift recliner was delivered yesterday to my home. It was all so easy and I appreciate the kindness of everyone in Sales, Finance and Delivery.”

Helpful Report

Posted 3 years ago

Thank you so much for shopping with us, Loretta, and thank you for your review! We are very happy to hear that we made shopping for your lift chair so easy, and that you found our team to be very kind. We hope you are enjoying your new chair! We would love to help you again in the future. Please visit us again soon!

Posted 3 years ago

“I do all of my furniture shopping at GAHS because I prefer furniture made in America and particularly Mississippi. I also like the styles and quality.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Carol, and thank you for your review! We're very happy to hear that you do all of your furniture shopping with us. We truly appreciate your loyalty! We also appreciate that you prefer furniture made locally and in the USA. We work hard to make sure that we are able to stock pieces that are made in Mississippi and other US States, and we're very happy to hear that you place importance on that, too. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews