The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very friendly and have furniture that no one else in town has. I loved shopping there!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mary, and thank you for your 5-star review! As a local business, your feedback is very important to us. We are very happy to hear that you found our team to be very friendly, and that you were able to find furniture that no one else in town has when you stopped by. We're also very pleased to hear how much you love shopping with us! That's a wonderful compliment to get. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Salesman was very helpful”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Cathy, and thank you for your review! We are very happy to hear how helpful your salesman was when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“My mom loves her rocker recliner. We are very happy with the Great American Homestore.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Amy, and thank you for your 5-star review! We're very happy to hear how much your mom loves her new rocker recliner, and how happy you are with our store! We hope your mom continues to enjoy her new rocker recliner, and we would love to help you both again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The sales person, Brandon, was incredibly helpful, and we will absolutely go back to TGAH when we need to furnish our son's upcoming new home”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Marlowe, and thank you for your 5-star review! As a local business, your feedback is very important to us, and we're very happy to hear how incredibly helpful Brandon was when you shopped with us. We hope you are enjoying your new furniture, and we are looking forward to helping with your son's new home! Please stop by and visit with us again soon.

Posted 2 years ago

“Always friendly & helpful people encountered at GAHS. We found what we were looking for. A lift recliner for my 100 year old mom, and purchase was easy and fast. We’ve shopped here for years and have purchased multiple furniture pieces. We didn’t require delivery with this purchase but have had great delivery people in the past! Thank you for great customer service. Keep up the good work.”

Helpful Report

Posted 2 years ago

Thank you for coming back to shop with us again, Sandra, and thank you for your 5-star review! As a local business, your feedback is very important to us. We're very happy to hear that you always find friendly and helpful people when you visit us, and that you found exactly what you were looking for. We're also very happy to hear that you have had great delivery and customer service experiences with us. We hope your mom is enjoying her new lift chair, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Salesman was very polite. Left us alone as we wandered through store looking for perfect credenza. Then quietly approached us & pointed out one we had missed. He said it was his favorite & thought we should look at. We saw it & agreed it was perfect for us. The staff at the payment desk were also friendly & helpful.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Cynthia, and thank you for your review! As a local business, your feedback is very important to us. We're very happy to hear that your salesman allowed you the time and space to browse, while still being able to point out a piece that turned out to be perfect for your home! We're also happy to hear how friendly and helpful our staff at the desk were. We hope you enjoy your new credenza for many years to come. We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Friendly and professional staff. David was amazing, very customer focused! Loved the assortment of on hand inventory and good prices!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Stacey, and thank you for your review! We're very happy to hear that our staff was very friendly and professional, and that David was amazing and very customer focused. We're also pleased to hear that you found a good assortment of on-hand inventory and good prices when you visited us. As a local business, your feedback is very important to us, and we are very happy to hear what a wonderful shopping experience you had! We hope you are enjoying your new furniture, and we are looking forward to your next visit. Please stop by and visit with us again soon!

Posted 2 years ago

“I had great experience with Allen Dawson I will refer The Great American Home Store to everybody, with love.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Aline, and thank you for your 5 star review! And thank you so much for your referral to everybody - as a local business, that is one of the very highest compliments we could get, and we greatly appreciate that shopping with us went so well we earned that referral from you! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and see us again soon!

Posted 2 years ago

“This is my go-to furniture store. Always fine beautiful furniture plus great deals.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you so much for your 5-star review! As a local business, your feedback is very important to us. We're very happy to hear that we're your go-to furniture store, and that you always find fine, beautiful furniture and great deals when you shop with us. We hope you are enjoying your new furniture, and we'd love to help you again. Please stop in and visit with us again soon!

Posted 2 years ago

“Awesome customer!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Diana, and thank you for your review and for being an awesome customer! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop in and visit us again soon!

Posted 2 years ago

“Very easy to work with. Great customer service! Good selection to choose from!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kim, and thank you for your review! We greatly appreciate your feedback since we're a local business, and we're very happy to hear that you found great customer service, a team that was easy to work with, and a good selection to choose from. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great customer service 👏🏾”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Terri, and thank you for your 5-star review! As a local business, we greatly appreciate your feedback, and we're very happy to hear that you found great customer service when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“We have furnished our entire house from The great American home store in Southaven & have always been pleased with our purchases.”

Helpful Report

Posted 2 years ago

Thank you for being a loyal customer, Heather! As a local business, your support and feedback are very important to us. We couldn't be happier to hear that you chose to furnish your entire home with us, and that you have always been pleased with your purchases. We hope you enjoy your furniture for many years to come, and we're looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“A repeat customer. Like the furniture and device we get from you all”

Helpful Report

Posted 2 years ago

Thank you for returning to shop with us again, Jack! As a local business, your support and feedback means the world to us. We're very happy to hear that you like the furniture you get from us, and we hope you continue to enjoy it for many years to come. We are looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Mark my salesperson was and has always been kind to us. We followed him from Ashley. The 3 delivery guys was awesome as well.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Quitta, and thank you for your review! We're very happy to hear how kind Mark has always been when you've worked with him, and that our delivery team was also awesome to work with! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Was very pleasant the salesman was very polite.. he let us alone so we could make our minds up.... He had already started on paper work whish it got us out. Of there.... everyone was very nice..ty”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Patrick, and thank you for your 5-star review! We're very happy to hear that you had a very pleasant shopping experience with us. We're pleased to hear that you salesman was very polite, and gave you the space to browse and make a decision, and that everyone else on our team was also very nice. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Love the dresser I purchased and the lady Representive was very customer oriented!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear how much you love your new dresser, and we're also very happy to hear how customer oriented our representative was during your visit. It's our primary goal to give our customers a service experience second to none, and it sounds like your salesperson was able to accomplish this goal for your visit! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Awesome Salesperson!!!!!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Belinda, and thank you for your 5-star review! We're very happy to hear that you had an awesome salesperson helping you when you furniture shopped with us. It's important to us that each customer have a customer service experience second to none when you visit, and it sounds like your salesperson provided exactly that! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“We like the loveseat and our salesperson, Denise, went above and beyond when helping us.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Nicole, and thank you for your 5-star review! We're very happy to hear that you like your new loveseat, and that Denise went above and beyond to help you when you shopped with us. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“We had a little bit of a confusion, but Great American made everything right. I am very pleased with my new dining set”

The Great American Homestore 5 star review on 23rd September 2022

Helpful Report

Posted 2 years ago

Thank you for shopping with us, William, and thank you for your 5-star review. We're sorry there was some confusion with your purchase at first, although we are very happy that we were able to make it right for you! We're also happy to hear how pleased you are with your new dining set. We hope you enjoy it for many years to come, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews