The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice and helpful, but not pushy!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear that you found our team to be very nice and helpful, but not pushy. That sounds like the kind of hassle-free furniture shopping experience we want every customer to have, and we're very pleased we were able to provide that for you. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“My experience with Great American and our salesman Tony McGowan was wonderful he was very easy to talk too and didn’t try to oversell us at all gave us our space and let us decide. Very nice gentleman and a pleasure to work with. To top it off both delivery experience were wonderful as well. We will continue to do business with the The Great American Homestore. Thanks”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tyles And Schonda! And thank you for your 5-star review. We're a local business, and your feedback is very important to us. We're very happy to hear how wonderful Tony was, and what a pleasure he was to work with. We're also very pleased that he was easy to talk to, didn't try to oversell you, and gave you the time and space to decide. that sounds like exactly the kind of hassle-free experience we want every customer to have! We're thrilled that your excellent furniture shopping experience was topped off with a wonderful delivery experience, and that we've earned your repeat business. We hope you are enjoying your new furniture, and we're looking forward to helping you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“Denise was wonderful, helping us find the perfect living room set. Thank you Denise!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Leigh And Linda, and thank you for your review! We're very happy to hear how wonderful Denise is, and that she was able to help you find the perfect living room set. We hope you are enjoying your new dining set very much, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Sales person did not push us in with something we could not afford and gave us what we were looking for. Very good job, very knowledgeable, and friendly. We will definitely be back.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Brian, and thank you for your 5-star review! As a local business, your feedback is very important to us, and we're very happy to hear that your salesperson did not try tp push you into something you couldn't afford, and gave you what you were looking for. We're also thrilled to hear how he was knowledgeable, friendly, and did such a great job that he earned a repeat visit from you. That in itself is an amazing compliment. We hope you are enjoying your new furniture, and we're looking forward to helping you again. Please stop in and visit with us again soon!

Posted 2 years ago

“The Experience was fine; however, the 4 month wait was not fun. We had to reset delivery dates. We understand that this cannot be controlled, but we did not expect the 4 month wait either.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Andre, and thank you for your review. We're happy to hear that your shopping experience was fine. We are sorry that you had to wait 4 months on your order to arrive. That sounds frustrating! In these times of delays in shipping, we work with our manufacturers to expedite shipping whenever possible, and we will look into your situation and take steps to improve that. We hope you are enjoying your new furniture, and we hope you'll consider giving us a second chance in the future. We would love to show you how much better we can do! Please stop in and visit with us again soon.

Posted 2 years ago

“Everything went really well. I got the furnishing I needed and wanted.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Beauty, and thank you for your review! We're very happy to hear how well everything went when you shopped with us, and that you were able to get the furnishings you needed and wanted! As a local business, that's wonderful for us to hear! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I had a great experience with Great American Home Store. The salespeople were very helpful, and the people who delivered were careful and did a great job. I am enjoying my new chairs!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Joyce, and thank you for your review! We're very happy to hear about what a great experience you had shopping with us. As a local business, your feedback is very important to us, and we're very pleased that you found helpful salespeople and a delivery team that was careful and did a great job. We're also thrilled to hear how much you are enjoying your new chairs! We hope you continue to enjoy them, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Easy making the purchase. Delivery was reasonable price and right on time, and we love our love seat”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Alex And Elizabeth! And thank you for your review. We're very happy to hear how easy it was to make the purchase, that delivery was right on time, and that you love your new loveseat! We hope you continue to enjoy your loveseat, and we'd love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“I prefer to purchase my furniture at American Homestore. It has a great environment alone with great furniture at great prices.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, J, and thank you for your 5-star review. We're thrilled to hear that you prefer to purchase your furniture with us; that is a wonderful compliment for us to get! We're also very happy to hear that you always find a great environment with great furniture at great prices when you shop with us. We hope you are enjoying your purchase, and we are looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I’m very pleased with my furniture purchase. You are expensive but I’m satisfied with the look, the style and quality! The staff was professional and efficient.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Millie, and thank you for your 5-star review. We're happy to hear how professional and efficient you found our staff to be when you shopped with us. We're also very happy to hear how satisfied you are with the look, style, and quality of your new furniture! If you shop our competitors, you'll see that we have many higher quality products at a competitive price. Ever since we've started, our focus has been providing the best quality pieces at the very best price that we can, and in these times of constantly increasing prices, we work hard to stay competitive. We hope you enjoy your new furniture for many years to come, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Excellent, attentive service from your sales associate, office staff and delivery personnel.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Terrell, and thank you for your review. As a local business, we're very pleased that we earned a 5-star review from you! We're also very happy to hear that you found excellent, attentive service from our sales associates, office staff, and delivery personnel. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“Very pleased with the furniture and Zedric. When I'm ready to get more furniture, it will be there.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lawrence, and thank you for your 5-star review. As a local business, we're very happy to hear how pleased you are with the furniture and with Zedric. We're also very pleased to hear that we've earned your repeat business - that is a wonderful compliment for us to receive! We hope you continue to enjoy your new furniture, and we are looking forward to helping you again. Please stop by and visit with us again soon!

Posted 2 years ago

“We had a great experience at the store. Tony our sales person was awesome. I will definitely recommend him to my friends and family.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mitch, and thank you for your review. As a local business, we're very pleased to hear what a great experience you had with Tony while shopping at our store. And it's wonderful that he is so awesome that he earned your recommendation to friends and family! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“great job Ms Denise”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Craig, and thank you for your review. We're very happy to hear what a great job Denise did when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Friendly staff and great prices.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Bettye, and thank you for your 5-star review! As a local business, we value your feedback, and we're very happy to hear that you found a friendly staff and great prices when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again! Please come by and visit with us again soon.

Posted 2 years ago

“Friendly, relaxed atmosphere...no hard push. Andrew Taylor was great.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Gary, and thank you for your review! As a local business, your feedback is very important to us. We're very happy to hear how great Andrew was when you shopped with us, and that you found a relaxed, friendly atmosphere with no hard push to shop in. This sounds like exactly the kind of shopping experience we want every customer to have, and we're pleased that we provided that during your visit! We hope you are enjoying your new furniture, and we are looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very nice sales lady. She was helpful, and knowledgeable.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Debbie, and thank you for your review. We're very happy to hear that you worked with a nice, helpful, and knowledgeable saleslady when you shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I was impress with Mr Rick dowdy salesman true professional”

Helpful Report

Posted 2 years ago

thank you for shopping with us, William, and thank you for you your review! As a local business, your feedback is very important to us. We are very happy to hear how impressed you are with Rick, and that he is a true professional! We hope you are enjoying your purchase, and we look forward to helping you again in the future. Please stop in and see us again soon!

Posted 2 years ago

“My husband and I recently purchased a couch, loveseat, oversized chair and ottoman. When we were ready to shop for these items, we contacted Allen Dawson. He has helped us in the past with a furniture purchase and we knew we could count on him to help us again. Excellent customer service & communication. We will be back the next time the need or want arises.”

Helpful Report

Posted 2 years ago

Thank you for coming back to shop with us again, Joi, and thank you for your review! We're very happy to hear that you always count on Allen to help you when you stop in, and that he always provides excellent customer service and communication. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please come by and visit us again soon!

Posted 2 years ago

“My favorite Furniture Store!!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Teresa, and thank you for your review! We're very happy to hear that we are your favorite furniture store! Especially since we're a local business, that is an amazing compliment for us to get! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews