The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think this company is one of the greatest company in the world every time I come you make me feel like family God bless you”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Touched, and thank you for your review! And thank you so much for the amazing compliments! We're beyond pleased to hear that we make you feel like family every time you visit us. That is wonderful to hear! And it's fantastic to hear that we make you feel like we are the greatest company in the world. As a local business, this means a lot to us! We hope you are greatly enjoying your new furniture, and we look forward to helping you again. Please stop by and visit with us again soon!

Posted 2 years ago

“J.J. was very helpful and friendly. She wasn't pushy and answered every question that we asked. She is the main reason we ended up buying from you guys. The two chairs we were looking at ended up being in stock but she had no problem checking anything we were looking at. Employees like J.J. are the reason we will come back and recommend The Great American Homestore to everyone we know.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Randy, and thank you for your review. We're very happy to hear how friendly and helpful J.J. was, while answering every question you had and without being pushy. We're also thrilled to hear that we earned your recommendation to others! We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Thank you so much for the service you provided. It was hassle free. Thank you, Satisfied customer”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Darlene, and thank you for your review! We're very happy to hear how much you appreciated our service, and that your furniture shopping trip was hassle free. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit us again soon!

Posted 2 years ago

“Larry was great, fast, and so friendly!!! In and out in 10 mins !”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Dalton, and thank you for your 5-star review. We're very happy to hear how fast and friendly Larry was when you shopped with us, and that you were able to be in and out of the store in about 10 minutes! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Donna Chapman she’s an amazing college for you.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how amazing Donna is. We hope you are enjoying your new furniture, and we would love to help you again in the future. We hope you'll stop by and visit with us again soon!

Posted 2 years ago

“Bryan Porter does a great job. Your delivery service is always on time and that’s rare these days. I would recommend Bryan and GAHS to anyone!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear what a great job Bryan always does when you shop with us, and that our delivery service is always on time. We even happier to hear that we've earned your recommendation to others. That's an amazing compliment for us to receive! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit us again soon.

Posted 2 years ago

“The store is a great place to shop. Many choices and extremely fast delivery. Highly recommend.”

The Great American Homestore 5 star review on 20th November 2022

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Rick, and thank you for your review! We're very happy to hear that you found many choices, and fast delivery when you shopped with us. We're even happier to hear that we've earned your recommendation as a great place to shop. That's a wonderful compliment for us to receive. We hope you are greatly enjoying your new furniture, and we would love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“It was easy to find and purchase the sofa we wanted. Delivery was on time and efficient.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Danielle, and thank you for your review! We're very happy to hear that it was fast and easy to find the sofa you wanted, and that our delivery time was on time and efficient. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Fast and friendly service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tony, and thank you for your review. We're very happy to hear that you found fast and friendly service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“It's shopper freindly and the order was delivered, set up quickly and there was no drama. About what I purchased: I wish I'd known that the mattress was thicker than normal. Why would they keep adding without taking away from the foundation or thinning down the box springs? At this point it seems you still need the box springs but, one day we'll buy a new mattress and need a latter to get on. My husband is 6' tall and it's all he can do to get in bed at night. They should have full setups in the show room to be helpful.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tammy, and thank you for your review! We're very happy to hear that you found everything to be shopper friendly and that your order was quickly delivered with no drama. We are sorry to hear that you are running into an issue with the height your new mattress sits at. We'll be more than happy to offer some box springs suggestions that can help greatly with that! Please give us a call or contact us through our website at your convenience, and we'll be more than happy to help. We hope you are sleeping wonderfully on your new mattress, and we look forward to helping you again. Please stop by and visit us again soon!

Posted 2 years ago

“Sales people are very helpful they have beautiful furniture”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Gloria, and thank you for your 5-star review. We're very happy to hear that you found very helpful sales people and beautiful furniture when you shopped with us! We hope you are greatly enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I am pleased to share that I was both pleasantly surprised and thoroughly pleased with our shopping experience. My husband and I were planning to purchase two mattresses. We left with two complete bedroom suites, plus the mattresses. Tracy was friendly, knowledgeable, courteous, AND patient. What took me over the top was the fact that we were in on Sunday and had our furniture on Friday. That is not typical post-Covid. Thank you, Tracy and Great American Homestore, for restoring my hope in good customer service and quality pieces.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you so much for your 5-star review! As a local business, your feedback is very important to us, and we are thrilled that we were able to restore your hope in customer service and quality pieces! We're also very happy to hear how friendly, knowledgeable, and patient Tracey was, and that you had your furniture delivered within just a few days. It sounds like you had exactly the kind of shopping experience we want every customer to have, and we're pleased that we were able to provide that for you! We hope you are enjoying your new furniture very much, and we would love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“Was helped as I entered the store. Found what I wanted and the process was easy. Delivered on time and setup was quick and expertly done. You can’t ask for anything more. Great store.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jane, and thank you for your review! We're very happy to hear that you were helped as soon as you entered the store, that you found what you wanted, and that the whole process was easy. We're also very happy to hear that your delivery was on time, and that our team did an expert job of setting everything up for you. We hope you are enjoying your new furniture, and we would love to help you again! Please stop by and visit with us again soon.

Posted 2 years ago

“Our sales rep was very friendly. We enjoyed the atmosphere. Love the variety of choices. Great job! We will be back.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ashley! And thank you for your review. We're very happy to hear how friendly your sales rep was, how much you enjoyed the atmosphere, and how much variety you found when you shopped with us. We hope you are enjoying your new furniture very much, and we're very pleased that we've earned your repeat business. That's an amazing compliment! We would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“I was so glad to meet Vella Powell and have her assistance with the purchase of my new recliner. I love it!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tracey, and thank you for your review! We're very happy to hear how much you loved working with Vella, and how much you love your new recliner! We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The saleswoman was so friendly and the delivery gentlemen were as well. Everything was hassel free.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Shayla, and thank you for your review. We're very happy to hear how friendly our saleswoman and our delivery team both were! And we're also very pleased to hear that your shopping trip was hassle free. We hope you are enjoying your new furniture, ad we would love to help you again in the fuure. Please stop in and visit us again soon!

Posted 2 years ago

“Sales teams and delivery team was great.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found both our sales team and our delivery team to be great! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Quick and easy transaction.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Gary, and thank you for your review! We're very happy to hear how quick and easy your transaction was. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The sales person was very helpful. She allowed us to browse without being overbearing. I like the store.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Linda, and thank you for your review! We're very happy to hear how your salesperson was very helpful, and that she allowed you to browse without being overbearing. We're also very happy to hear how much you like the store! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The customer service in the store and delivery process was great. They set everything up exactly where we wanted it. We love our table and chairs!!!”

The Great American Homestore 5 star review on 17th November 2022

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kristin, and thank you for your review! We're very happy to hear that the customer service in store and the delivery were both great, and that our delivery team put everything exactly where you wanted it. We're also very happy to hear how much you love your new table and chairs. We hope you continue to enjoy them, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews