The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of quality furniture.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Patrice, and thank you for your 5-star review. We're very happy to hear that you found a great selection of great quality furniture when you shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Buena calidad lo recomiendo 100%”

Helpful Report

Posted 2 years ago

Gracias por comprar con nosotros, y gracias por su revisión. Estamos muy contentos de saber que encontró muebles de buena calidad cuando compró con nosotros. También estamos felices de haber ganado su recomendación. ¡Es un cumplido maravilloso! Esperamos que esté disfrutando de su compra. Esperamos poder ayudarlo nuevamente en el futuro. Vuelva a visitarnos pronto.

Posted 2 years ago

“Our Salesperson asked what we were looking for, showed us the area in which the kind of couch we were looking for. He gave us time to look on our own, but would check back often, giving us time to look around without someone standing over us. We found exactly what we were looking for, spoke with the Salesman. He was very professional, courteous, and attentive to our needs. We will be back when we need another piece of furniture. Delivery people were very accommodating. Thank you!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ruth, and thank you for your review. We're very happy to hear that your salesperson gave you the time to look on your own, while checking in often in case you needed help. We're also happy to hear that he was professional, courteous, and attentive to your needs. We're also pleased to hear that you were able to find exactly what you were looking for, and have it delivered by very accommodating delivery people. We hope you are enjoying your new furniture, and we're looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Thank you for helping us much appreciated”

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Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! As a local business, that means a lot to us. We appreciate you, and we hope you are enjoying your new furniture. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“good selections and great customer service, the name says all keep up.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ali, and thank you for your review! We're very happy to hear that you found good selections and great customer service when you shopped with us. As a local business, that means a lot to us! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit us again soon!

Posted 2 years ago

“Very nice delivery staff. Extremely professional and careful.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tonya, and thank you for your review! We're very happy to hear that our delivery team was very nice, and that they were extremely professional and very careful when they delivered your new furniture. We hop you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The service is great. We love working with James he is very good. He does not follow you around the store like a lost puppy. That alone I like gives you time to look then when he comes to check on you we then ask him questions.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, David, and thank you for your review. We're very happy to hear how great the service was when you shopped with us, and that you love working with James. We're very happy to hear that he doesn't follow you around the store, and gives you time to look without pressure while checking in with you to see if you have questions. That sounds like exactly the kind of hassle-free experience we want every customer to have! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“The Great American Home Store is a great place to purchase furniture for your home, they have a variety of home decors as well. The customer service was great also, I give a thumbs up for my salesman Allen Williams he was awesome.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Gevoda, and thank you for your 5-star review! As a local business, that means a lot to us. We're very happy to hear that our store is a great place to buy furniture, and that our customer service is great. We're also very happy to hear how awesome your salesperson, Allen, was to work with. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Professional and courteous service from the staff at the store and delivery drivers.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Linda, and thank you for your review! We're very happy to hear how professional you found our store and delivery staff to be. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Everyone was so helpful! We received our furniture the same day!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Katie, and thank you for your review. We're very happy to hear how helpful everyone was when you visited, and that you were able to get your furniture the same day! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great customer service, quality products, and prompt delivery what more can you ask for?”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Chris, and thank you for your 5-star review. We're very happy to hear that you found great customer service, quality products, and prompt delivery when you shopped with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I used their delivery white glove service. Way better than expected! Can't ask for better than their over all service. PERFECT.”

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Posted 2 years ago

Thank you for shopping with us, Angie, and thank you for your 5-star review. As a local business, hearing that everything went perfectly and that our White Glove Delivery Service was way better than expected means a lot! We appreciate you, and we hope you are enjoying your new furniture. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Enjoyed the relationship with Cliff Sorrels...he worked with me on a variety of selections in a very patient manner. Very professional. Quality of my furniture is outstanding.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Roger, and thank you for your 5-star review. We're very happy to hear how much you enjoyed working with Cliff, and that he worked with you on a variety of selections in a professional, patient manner. We're also very happy to hear how outstanding the quality of your furniture is! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great & friendly service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found great and friendly service when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“I absolutely LOVE this place! The staff is so nice and helpful but not overpowering or stalking. They let you shop, but they are very knowledgeable on the furniture. Customer Service is top notch! Thank you!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mary, and thank you for your review! We're very happy to hear how much you love our store. That's a wonderful compliment, and, as a local business, that means a lot to us! We're very happy to hear how nice and helpful you found our staff to be, and that they gave you the time and space to browse while being helpful and knowledgeable. And we're very pleased to hear that you found top notch customer service when you shopped with us! We hope you are enjoying your new furniture, and we would love to help you gain in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Excellent service. Very pleased with my purchase.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Vivian, and thank you for your review! We're very happy to hear that you found excellent service when you shopped with us, and that you are very pleased with your purchase. We hope you continue to enjoy your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“My experience with The Great American Homestore was fantastic! My salesman was friendly and very helpful in my selection. I’ve enjoyed my couches and the quick delivery. However, my bedroom furniture took longer due to transportation problems in our country. But it’s here now and I absolutely love it. Great job!”

The Great American Homestore 5 star review on 3rd December 2022

Helpful Report

Posted 2 years ago

Hi Charles, thank you for shopping with us, and thank you for leaving us a review! We're very happy to hear what a fantastic experience you had shopping with us. We're also pleased to hear that your salesman was friendly and helpful, and that your sofas were delivered quickly. We are sorry that your bedroom furniture was delayed by shipping problems. That sounds frustrating! We are happy to hear that is is now in your home, and that you absolutely love it now that you do have it! We hope you continue to greatly enjoy all of your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Was very pleased with the service and sales staff was very professional and we were in and out very quickly.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Linda, and thank you for your review. We're very happy to hear how pleased you were with our service and sales staff. We're also pleased that our team was very professional and able to get you in and out very quickly. We appreciate you, and we hope you are enjoying your new furniture! We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“The sales associates were exceptional. Leigh? Dunlap helped us find the exact item we needed. Thanks for a great no pressure buying experience.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Don, and thank you for your review. We're very happy to hear how exceptional our sales associates are, and that Leigh was able to help you find the exact item you needed without pressuring you. That sounds like exactly the kind of experience we want every customer to have! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very. Please with people in .your store. Very helpful making our choice very satisfied”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, David, and thank you for your review. We're very happy to hear how pleased you were with the people in our store, and that our team was very helpful when you were making your choice. We're also very happy to hear how satisfied you are with your purchase. As a local business, that means a lot to us. We hope you continue to enjoy your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews