The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasure doing business with them. Fast and friendly service”

Helpful Report

Posted 2 years ago

Thank you for your 5-star review, Sue, and thank you for shopping with us! As a local business, both of those things mean a lot to us, and we're very happy to hear that you found us a pleasure to do business with. We're also happy to hear that we provided fast and friendly service during your visit. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Love the dresser we purchased from The Great American Homestore. Even though it isn't the same as our bedroom suite it is very close and looks great.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Rachael, and thank you for your review! As a local business, your feedback means a lot to us. We're very happy to hear how much you love your new dresser, and that it looks very close to your bedroom suite and looks great in your room. We hope you continue to enjoy your new dresser, and we'd love to help you again in the future. Please stop by and visit with us soon!

Posted 2 years ago

“purchased my 5 piece table set at the great American home store on summer in Memphis the customer service was great I appreciate all the help and conversation with some of the employees thank you”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kathryn, and thank you for your 5-star review. We're very happy to hear that the customer service and the conversation with our employees was great when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Mrs. Bernita was great! I have already used her for a second purchase.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Brittni, and thank you for your 5-star review! We're very pleased to hear that Bernita was great, and that she earned a repeat visit from you. As a local business, that is wonderful to hear that she made such an amazing impression on you, and it sounds like she provided exactly the kind of shopping experience we want every customer to have. We hope you are enjoying your purchases, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Donna is an exceptional salesperson. She was polite, honest, and not pushy like most salespeople.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Robert, and thank you for your review! As a local business, your feedback means a lot to us. We're very happy to hear what an exceptional salesperson Donna is, and that she was polite, honest, and not pushy. It sounds like she provided exactly the kind of pressure free experience we want every customer who visits us to have! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Mr Joe was great at the store. Old school service and product knowledge! Great service and follow up from all of the team members from sales to delivery. Handled a defective product issue without hassle in 3 days during the holiday season. That’s impressive!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear how great Mr. Joe was, with old school service and product knowledge. We're also very happy to hear that you got great service and followup from all team members from sales all the way to delivery. We are very sorry to hear that you had a defective product issue. That sounds frustrating! We are glad that we were able to handle that for you quickly, even during the holiday season, and we hope that was resolved to your full satisfaction. If you need additional assistance, please get in touch any time and we'll be happy to help! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Very nice experience, very helpful staff”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jerry, and thank you for your 5-star review. As a local business, we really appreciate your feedback, and we're very happy to hear that you had a very nice experience with a very helpful staff! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit us again soon!

Posted 2 years ago

“It truly was a fantastic experience shopping with them. My my saleslady Leigh is as nice as she can be. She was attentive and very pleasant to work with. Not pushing or hovering around to make us go ahead and buy or any of that. She gave us time to think about it without hassling us about it and kept us informed about sales in price changes . And my delivery guys were by far the best delivery team that I have ever encountered. We have remodels our entire house, with deliveries and pickups galore, but these guys were by far the best that has ever come to my house. We usually shop at Havertys because they have better brands. But the more Great American brings in better brands, I will do my shopping there.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lee and Trina. And thank you for taking the time to leave a review about your experience for us! As a local business, your feedback means a great deal to us, and we're very happy to hear what a fantastic experience furniture shopping experience you had with us! We're very pleased to hear how nice Leigh is, and that she gave you time to think without hassle and kept you informed about any price changes. We're also very happy to hear that our delivery team is the greatest one you have ever encountered! We hope you are greatly enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great people that greet you at the entrance and work well to meet your needs”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Douglas, and thank you for your review! We're very happy to hear that you were greeted by great people as soon as you stepped into the entrance, and that everyone worked well to meet your needs. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Wonderful sales and delivery service! I loved working with James!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Terri , and thank you for your review! We're very happy to hear what a wonderful sales and delivery service you found when you shopped with us, and how much you loved working with James. As a local business, your feedback is very important to us, and we hope you are greatly enjoying your new furniture! We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great experience from the time I walked in till the time I left. I made a purchase within 30 minutes. Staff waws very friendly and helpful. I will be returning to make more furniture purchases.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Shenill, and thank you for your review! As a local business, we're very happy to hear what a great experience you had shopping with us, from the time you waled in until the time you left. We're also very pleased to hear that our friendly and helpful staff was able to help you make your purchase within 30 minutes. To hear that we have earned your future business is absolutely the best compliment we could possibly get! We hope you are enjoying your new furniture, and we look forward to helping you again. Please stop in and visit with us again soon!

Posted 2 years ago

“We received great service from each of the Associates! We purchased beautiful and excellent quality furniture. 😊”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Willie, and thank you for your review! As a local business, it means a lot to us to hear what great service you received from each associate you met, and that you purchased beautiful and excellent quality furniture. We hope you and your family enjoy the new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Awesome shopping experience! I highly recommend this Store to all my family and friends.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Anthony, and thank you for your 5-star review! As a local business, we greatly appreciate your feedback, and we are very appreciative of the referral to your family and friends - that in itself is an amazing compliment to us! We're very happy to hear that you had an awesome shopping experience, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“The young man that assisted me was very helpful. He listened to my furniture needs and helped me find just the right pieces to fit my space and budget. I was very impressed with his knowledge of inventory in varies price points.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mary, and thank you for your review! As a local business, your feedback is very important to us. We're very happy that the salesman who assisted you was very helpful, that he listened to your furniture needs, and helped you find the right pieces to fit your space and budget. We're also very pleased to hear how impressed you were with his knowledge of inventory and price points. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Love my sectional!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Angela, and thank you for your 5-star review! As a local business, your feedback is very important to us, and we're very happy to hear how much you love your new sectional. We hope you continue to enjoy it, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Fantastic team and selection. I love the night stands I needed were in stock and were loaded in my car after a very short wait. Super easy.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear that you found a fantastic team and selection when you shopped with us, and we're very happy to hear how much you loved that the nightstands you wanted were in stock and loaded into your car quickly. We hope you are enjoying your new nightstands, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great customer service!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tammy, and thank you for your review! We're very happy to hear that you found great customer service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“Excellent service, great salesman, love my recliner”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sherry, and thank you for your review! We're very happy to hear that you found excellent service and a great salesman when you shopped with us. We're also very happy to hear how much you love your new recliner! We hope you continue to enjoy your recliner, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“People was great I found what I wanted at the last minute or as I was leaving.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found what you wanted along with great people when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Excellent customer service was showed what I was looking for and bought it that next day and a shout out to Kristin Hardy for all her help!!!!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Samantha, and thank you for your review! We're very happy to hear you found excellent customer service and that you were shown exactly what you were looking for when you shopped with us, and we're very pleased that Kristin was so helpful when you visited with us! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews