The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The salesman was very nice and allowed us to look around without hovering. When we decided what we wanted he was available and helped us get our purchases paid for and delivery set up quickly.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mary, and thank you for your review about your visit! We're very pleased to hear that your salesman was nice and let you look around without hovering over you. We're also pleased he was available when needed to help you pay for your purchases and scheduled delivery quickly for you. It sounds like he provided exactly the kind of no hassle shopping experience we want every customer to have! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon.

Posted 2 years ago

“I bought futniture in good faith You sent a replace chair to cover the chair that lost its color and I was given a box and to clean the chair. The chair goes back to your warehouse and they ruin the chair so you take it back and bring me a floor model with milk stains and other drinks stains. So I start cleaning and find that it had been torn and now I get a used chair to replace my new chair that I tried to get fixed a year ago. You give a box to clean it and now I get a floor model with a tear and liquids split all over it. How would you feel if it was you?”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Judy, and thank you for your review! We are very sorry to hear that you had an issue with 1 chair losing its color, then also had problems with stains and tears on the replacement chairs! That sounds very frustrating, and our managers have been looking into this for you. We hope they were able to get everything resolved to your full satisfaction, and we hope you'll consider giving us a second chance in the future so we can show you how much better we can do! If you still need assistance with your chair, please get in touch and we will be happy to help.

Posted 2 years ago

“I always find what I am looking for, my sales mam me. Joe is a blessing every time.”

Helpful Report

Posted 2 years ago

Thank you for coming back to furniture shop with us again, Shirley! That in itself is a wonderful compliment for us to receive, especially since we're a local business. We're also very happy to hear that you always find what you're looking for and that Joe is a blessing every time you visit. We hope you are enjoying your purchase, and we're looking forward to helping you again. Please come by and visit with us again soon!

Posted 2 years ago

“The store had variety and good quality furniture.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Santosh, and thank you for your review. As a local business, we're very pleased that you had a 5-star experience when you shopped with us, and that you found a variety of good quality furniture when you stopped by. We hope you are enjoying your purchase, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“Everyone was so wonderful and perfect. Will do all my future shopping there”

The Great American Homestore 5 star review on 16th December 2022

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Annette, and thank you for your review. As a local business, we greatly appreciate that you will be shopping with us again in the future after finding our team to be wonderful and perfect during your visit! We appreciate you, and we hope you are enjoying your new furniture. We're looking forward to helping you again. Please come by and visit with us again soon!

Posted 2 years ago

“The salesman was outstanding and extremely knowledgeable. The couch is excellent and arrived quicker than expected. Will plan on shopping there again.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, James, and thank you for your review! We're very happy to hear how knowledgeable and outstanding your salesman was, and that your new couch is excellent and arrived quicker than expected. We're also thrilled to hear that we've earned your repeat business! As a local business, that means a great deal to us, and we really appreciate that you are choosing to shop with us again in the future. We hope you are enjoying your new furniture, and we look forward to helping you again. Please stop by and visit with us again soon!

Posted 2 years ago

“She really did help us out a lot very good store to go to.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Andrew, and thank you for your review. We're very happy to hear how your salesperson really helped you out a lot, and that we have a very good store to go to! We hope you are enjoying your new furniture, and we would love to help you again. Please come by and visit us again soon.

Posted 2 years ago

“Perfection has been reached!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Chaka, and thank you for your 5-star review! We're thrilled to hear that perfection was reached when you shopped with us! We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very Excellent Service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jevon, and thank you for your review! We're very happy to hear that you received very excellent service when you shopped with us. Your feedback is very important to us, especially since we are a local business, and we're very pleased that we delivered such a great furniture shopping experience! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“GAH IS AWSOME!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! As a local business, we greatly appreciate your feedback that shopping with us was awesome! We hope you are enjoying your purchase, and we would love to help you again in the future. Please come by and visit us again soon!

Posted 2 years ago

“Leigh was amazing to work with. She provided all the information we requested.”

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Posted 2 years ago

Thank you for shopping with us, Kyle, and thank you for your 5-star review! We're very happy to hear how amazing Leigh was to work with, and that she was able to provide all the information that you requested. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“GREAT!!!!!”

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Posted 2 years ago

Thank you for shopping with us, Veronica, and thank you for your review! We're very happy to hear what a great experience you had shopping with us! We appreciate you, and we hope you are enjoying our purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The whole experience was great! From our sales person, John, to the woman taking my money. Lol. The mattress and box springs we ordered has been a dream! No aches and pains in bed or when we get up in the morning. Highly recommend”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tanya, and thank you for your 5-star review! We're very happy to hear that your whole shopping experience was great, all the way from your salesperson, John, to the woman who helped you check out. We're also very happy to hear how your new mattress and box springs has been a dream for you, and that now you have no aches and pains when you're in bed or getting up in the morning. That is wonderful to hear, and we hope you continue to enjoy your new mattress and sleeping well! And thank you so much for your recommendation to others; as a local business, that's one of the highest compliments we can get! We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I had a great shopping experience with you.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Robert, and thank you for your 5-star review! As a local business, that means a lot to us! We're thrilled to hear what a great shopping experience you had with us. We appreciate you, and we hope you are enjoying your new furniture. We'd love to help you again in the future. Please come by and visit us again soon!

Posted 2 years ago

“Needed a bedroom set for my guest room Brandon Patrick from the outlet store was very helpful in helping me design which bedroom was best love the set and he has a good service in helping people.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Yk, and thank you for your review. We're very happy to hear how helpful Brandon was in helping you design the best bedroom for you, that he provided excellent service while helping you, and we're also very happy to hear how much you love your new bedroom set! We hope you continue to enjoy it, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The company was punctual, professional, and polite. At the store and also for the delivery. I would do business with them again. I would like to mention Mickey and Leroy who helped to finalize the transactions.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Joseph, and thank you for your review! We're very happy to hear that you found everyone both in our store and on our delivery team to be punctual, professional, and polite. And as a local business, it really means a lot to us that you would do business with us again! We appreciate you, and we hope you are enjoying your new furniture. We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“We were told by the saleslady there was a 20% off sale. We weren't told financing was excluded until we were checking out.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review. As a local business, we greatly appreciate your feedback. We are sorry that you weren't told financing was excluded from the sale until you were checking out. That sounds frustrating! Our managers are looking into this, so they can take immediate steps towards avoiding confusion about sales and discounts in the future. We hope you are enjoying your purchase, and we'd love the chance to help you again so we can show you how much better we can do. Please stop by and visit with us again soon!

Posted 2 years ago

“I have already been back and bought a Parker House recliner. I hope to pick it up tomorrow if he weather permits. Also I will be back after the first of the year for coffee tables. Love your store. Sharon Green”

The Great American Homestore 5 star review on 12th December 2022

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sharon, and thank you for your review! We're very happy to how much you love our store. As a local business, that is wonderful to hear! And a returning customer who is pleased with our service is one of the best compliments we could receive! We hope you are enjoying your new furniture, and we look forward to your next visit with us. Please stop by and visit with us again soon!

Posted 2 years ago

“I will always shop at Great American Homestore”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Roy, and thank you for your review! We're very happy to hear that you will always shop with us. As a local business, that is wonderful for us to hear! We hope you are enjoying your new furniture, and we're looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Everyone was extremely helpful and worked excellently as a team. I was very impressed.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Darcy, and thank you for your review. We're very happy to hear how impressed you were with how helpful our team was, and how excellently they worked together. As a local business, this is important to us, and that's wonderful compliment! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews