The Supply Cache Reviews

Name: The Supply Cache
Address: 1980 Caribou Drive, Fort Collins
Rating: 4.70

4.7 Rating 931 Reviews

94 %

of reviewers recommend The Supply Cache

4.7

Based on 931 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 3 star review on 16th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to navigate website. only place I could find item.”

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Posted 10 months ago

“My order arrived in a reasonable time, packed well, and at a reasonable price.”

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Posted 10 months ago

“Did not realize I had to hire a broker to get across border into Canada. After talking to supply cache l realize it was my mistake. Thank you for getting back to me.”

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Posted 10 months ago

For future order reference orders that are shipping outside of the United States may be subject to taxes and duties. Those taxes and duties can be prepaid upon checkout. If a customer opts out of paying the taxes and duties, they will be due upon receipt of the package.

Posted 10 months ago

“Said that the item was on order from the manufacturer and they didnt know when it would come. Two days later it was at my front door, stellar service”

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Posted 11 months ago

“Excellent to deal with , great product and fast delivery”

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Posted 11 months ago

“Received my order quickly. Website was easy to use and made the checkout process easy.”

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Posted 11 months ago

“I ordered a Dual Radio Chest Harness, Gen 2 and was very disappointed that the cell phone pocket was too small for my medium-sized iPhone 12 Max in a Pelican case. I sent an email to customer service and never received any response.”

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Posted 11 months ago

Dear David, We are sorry to hear that this item did not meet your expectations. Unfortunately, after a thorough search it seems we never received your email. We make our best effort to respond to all customer service emails within one business day. If you do not hear from us within 1 business day, feel free to call our customer service at 1-800-839-0821 M-F 8AM-5PM MST. A customer service representative will reach out to you to get the item returned or exchanged.

Posted 11 months ago

“Great place to get your gear”

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Posted 11 months ago

“The supply cache is my go to for top quality gear.”

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Posted 11 months ago

“Great store! Fast shipping”

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Posted 11 months ago

“Great stuff”

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Posted 11 months ago

“Accurate and fast, got just what I ordered.”

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Posted 11 months ago

“I purchased a medium Wildland shirt and found it was too big. I just tried it on and packaged it up, for a return. I received a notice that the shirt was dirty! The pictures were inconclusive. I will NOT buy from your company because the shirt was NOT dirty.”

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Posted 11 months ago

“Everything was shipped in a timely manner, but I bought $500 worth of gear and still had to pay shipping. I got the gear I needed, but I’m not used to paying for shipping when ordering so much stuff.”

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Posted 11 months ago

“Tools from multiple vendors and fast shipping. Well packed.”

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Posted 11 months ago

“Great service”

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Posted 11 months ago

“The Cache has a good selection of fire related products. If you visit there store, you can try the 10 different style of goggles they have. I found the one that fit over my glasses thanks to there help, selection, and patients.”

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Posted 1 year ago

“Got a JR scalper tool, like it a lot fits the dolmar perfectly. I’ve purchased several items in the past from the Supply cache and have not had issues.”

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Posted 1 year ago

“Super fast shipping! Very easy to order online.”

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Posted 1 year ago

“I live in the Blue Mountains, Australia. Being prepared for Bush fires is part of the routine. Accordingly, I am always on the look out for quality items related to that task. So pleased I found and purchased from Supply Cache. You have some top quality Made in USA items that were part of my first order (Wildland gloves, Dragonwear tshirt). Box arrived safe and sound. Keep up the great work offering quality Made product. I can’t wait to see your Navy Blue Dragonwear tshirt back in stock so I can progress my next order.”

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Posted 1 year ago

The Supply Cache is rated 4.7 based on 931 reviews