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The Supply Cache Reviews

4.7 Rating 923 Reviews

94 %

of reviewers recommend The Supply Cache

Company Reviews

Product Reviews

4.7

Based on 923 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

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The Supply Cache 5 star review on 28th April 2023

The Supply Cache 5 star review on 21st July 2022

The Supply Cache 5 star review on 12th July 2022

The Supply Cache 5 star review on 15th June 2022

The Supply Cache 5 star review on 12th May 2022

The Supply Cache 5 star review on 4th May 2022

The Supply Cache 5 star review on 10th April 2022

40

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply top. I ordered from Germany and had my goods at home after seven days. I asked a few questions in advance by email, which were all answered as quickly as possible. I am very satisfied and can only recommend "Supply Cache".”

Posted 9 months ago

“Like this store, seems to have orders out right away”

Posted 9 months ago

“I ordered PPE clothing from Cache. I had to return my order for different sizes. Everything was returned quickly and efficiently. I will definitely use Cache again to order my fire safety equipment. Thanks!”

Posted 9 months ago

“He hecho un pedido desde España y todo genial. Muchas gracias. Saludos”

Posted 9 months ago

“Got what I needed”

Posted 9 months ago

“Went in to Supply Cache with limited knowledge of buying a solid boot. John helped me every step of the way. He measured my foot, showed me the correct way to tie all-leather boots and ensured that the boot fit exactly how they are supposed too. I highly recommend coming here if you're looking for an accommodating experience to buy a life long pair of boots.”

Posted 9 months ago

“I received my tool/ parts quickly and everything arrived in perfect condition. I still have a part on backorder, and am looking forward to receiving it. Good service!”

Posted 9 months ago

“Good selection of supplies.”

Posted 9 months ago

“Very quick service/shipping!”

Posted 9 months ago

“100% satisfied with everything from quality to delivery thanks SC.”

Posted 9 months ago

“Ordered a brush shirt from Canada a month ago, still waiting. Request for an ETA went unanswered, had to order a second one from another supplier. Bummer”

Posted 9 months ago

Solomon, thank you for letting us know about your package delay. The Package shipped the next business day after your order. Customer service has started an investigation into this shipping issue. They will be contacting you to make sure your order is resolved to your satisfaction. Please note that the best way to contact us for any order questions including tracking info is to call us at 1-800-839-0821 M-F 8AM-5PM MST or email customerservice@supplycache.com.

Posted 9 months ago

“good product fair price”

Posted 10 months ago

“easy to navigate website. only place I could find item.”

Posted 10 months ago

“My order arrived in a reasonable time, packed well, and at a reasonable price.”

Posted 10 months ago

“Did not realize I had to hire a broker to get across border into Canada. After talking to supply cache l realize it was my mistake. Thank you for getting back to me.”

Posted 10 months ago

For future order reference orders that are shipping outside of the United States may be subject to taxes and duties. Those taxes and duties can be prepaid upon checkout. If a customer opts out of paying the taxes and duties, they will be due upon receipt of the package.

Posted 10 months ago

“Said that the item was on order from the manufacturer and they didnt know when it would come. Two days later it was at my front door, stellar service”

Posted 10 months ago

“Excellent to deal with , great product and fast delivery”

Posted 10 months ago

“Received my order quickly. Website was easy to use and made the checkout process easy.”

Posted 10 months ago

“I ordered a Dual Radio Chest Harness, Gen 2 and was very disappointed that the cell phone pocket was too small for my medium-sized iPhone 12 Max in a Pelican case. I sent an email to customer service and never received any response.”

Posted 10 months ago

Dear David, We are sorry to hear that this item did not meet your expectations. Unfortunately, after a thorough search it seems we never received your email. We make our best effort to respond to all customer service emails within one business day. If you do not hear from us within 1 business day, feel free to call our customer service at 1-800-839-0821 M-F 8AM-5PM MST. A customer service representative will reach out to you to get the item returned or exchanged.

Posted 10 months ago

“Great place to get your gear”

Posted 10 months ago

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The Supply Cache is rated 4.7 based on 923 reviews