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The Supply Cache Reviews

4.7 Rating 1,225 Reviews
93 %
of reviewers recommend The Supply Cache
4.7
Based on 1,225 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read The Supply Cache Reviews

About The Supply Cache:

Your industry leader in innovative solutions for wildland fire equipment. Supplying all levels of government and single resources around the globe since 1991.

Visit Website

Phone:

9705301893

Email:

customerservice@supplycache.com

Location:

1980 Caribou Drive
Fort Collins
80525

Write Your review

“Very good to deal with - minor issue with being sent the wrong articles than ordered but Tracy Caballero in Customer Service was very responsive and the problem was quickly resolved to our satisfaction”
Helpful Report
Posted 1 year ago
“I appreciate that you always have the supplies we need.”
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Posted 1 year ago
“Good assortment of supplies at reasonable prices”
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Posted 1 year ago
“Shipping takes forever and the sizes are generally incorrect necessatating a return .”
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Posted 1 year ago
Hello, We are sorry to hear that you had issues with the sizing and delivery times of your order. The items that you ordered were new products, and as such, we had not received our full inventory. Looking at the notes in your order, Customer Service made you aware of the backorder times at the point of purchase. Customer service has reached out to you.
Posted 1 year ago
“Quite the selection of high quality gear”
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Posted 1 year ago
“I ordered a hand scalper tool for personal use in mitigating my property as well as when I'm on a fire. The tool is of excellent quality, with a solid handle and steel blade / tines. It was exactly what I wanted, and the ordering, purchasing, and shipping were easily executed on the website. It arrived a few days after I ordered which was much faster than I would have expected. These tools are more expensive than what you can buy in a retail store, but the quality is far superior and justifies the price in my opinion.”
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Posted 1 year ago
“oustanding customer service response time, communication and resolution of complex ordering issues.”
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Posted 1 year ago
“Whole buying process was smooth and easy with quick shipping and quality merchandise”
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Posted 1 year ago
“Great product”
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Posted 1 year ago
“My go to for wildland fire tools and equipment. Always quality items at a fair price and always shipped fast.”
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Posted 1 year ago
“Pants are great just super expensive! All in all no complaints”
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Posted 1 year ago
“Fantastic company! They have everything you need for fire season and their customer support is unbeatable. I had ordered boots that didn't quite fit and they gave me some other options, explained the differences and assisted me in getting a return setup and getting the size I needed. Excellent folks to work with and will definitely be ordering from them again”
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Posted 1 year ago
“For the 650 I pay, the zipper broke the first day. Not worth it”
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Posted 1 year ago
We are so sorry to hear about the broken zipper. That is not the experience we want you to have. Customer Service has reached out to you to resolve this warranty issue.
Posted 1 year ago
“No messin around .. Supply Cache is the best. No excuses, just results. I'll be back.”
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Posted 1 year ago
“The only reliable store out there for quality Wildland Equipment needs! Great customer service and product delivery in a timely manner.”
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Posted 1 year ago
“I have on wildland assignments have not had a chance to where the shirt.”
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Posted 1 year ago
“Very fast shipping, and accurate packaging.”
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Posted 1 year ago
“Great, prompt service”
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Posted 1 year ago
“Rake handles arrived fast and were in great shape.”
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Posted 1 year ago
“Complete catalog. Easy to order. Kept appraised of order status. Order packaged in a most durable manner. Good doing business with this firm.”
Helpful Report
Posted 1 year ago
The Supply Cache is rated 4.7 based on 1,225 reviews