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The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

4.4 Rating 994 Reviews
85 %
of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab
4.4
Based on 994 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Read The Watch Lab Holdings Ltd T/A The Watch Lab Reviews
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Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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My Tag Link battery had died, took it to them and surprisingly within 2 hours it was back with me as good as when I left it with them. I am always sceptical about leaving my watches with people as they have been scratched in the past, but none of that this time. Greer did a great job.
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(Greer Hart) - Posted 9 years ago
Was served quickly and very happy with the results wouldn't go anywhere else!
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(Steve McKnight) - Posted 9 years ago
Louise was brilliant, she is very knowledge and her customer service is second to none. She makes you feel like the only customer in the world.
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(Louise Ball) - Posted 9 years ago
I brought two watches to the guys at Leicester Highcross, a Tag and a Skagen. Both watch batteries were replaced within the hour as well as tested/resealed. Both guys I spoke to where clear, knowledgeable and polite. I was very happy with the service I received.
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(Michael Cooper) - Posted 9 years ago
My mistake i did not notice the voicemail. PS. The watch looks good as new. Many thanks Andrew Watts
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(Vilma Grenevecke) - Posted 9 years ago
Excellent service
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(Scott Cunningham) - Posted 9 years ago
Efficient speedy service. very pleased.
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(Adam Fisher) - Posted 9 years ago
Friendly efficient service. Great knowledge, would definitely use these folk again.
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(Steve McKnight) - Posted 9 years ago
I had the battery replaced and metal strap cleaned on my Accurist watch in the Manchester branch. Steven Rothwell did an excellent job.
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(Steven Rothwell) - Posted 9 years ago
Very knowledgeable staff, excellent service and great pricing. I gave my watch in for a new battery, and also purchased the extra clean and polish, which was heavily discounted due to my paying for a new battery. The technician explained the exact process to me and was able to complete the work in the hour. Really good turnaround and the watch works as expected now and looks the part too.
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(Damien Columb) - Posted 9 years ago
Very quick, helpful and friendly staff , one happy customer !!!
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(Louise Ball) - Posted 9 years ago
hi I had to change a battery on a Swiss legend watch that I did bought on internet form USA and I took it to H Samuel and Ernest Jones but they couldn't do it . A friend o my told me about the Watch Lab in Lake Side shopping centre so I took it there and they did it for me . Very happy with the job sealed properly no water no problems.
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(Rick Dickinson) - Posted 9 years ago
All I needed was a buckle for my Swatch strap. The Watch Lab had the part, installed it in less than 5 minutes and charge me less then £5. Fabulous.
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(Aarron Palmer) - Posted 9 years ago
Very good and quick friendly service
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(Philip Bonney) - Posted 9 years ago
My Vivienne Westwood watch glass was replaced and returned to me within 18 days, a lot quicker than 6 weeks as initially advised....excellent service.
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(Louise Ball) - Posted 9 years ago
very friendly efficient.fixed my seiko strap and a new watch glass.
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(Neil Ritchie) - Posted 9 years ago
The Watch Lab in Reading are great. Service is friendly, reasonably priced and speedy. Very happy with the results.
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(Rick Dickinson) - Posted 9 years ago
Took my timex watch in for repair to strap link. I was offered a full clean & guarantee to replace all faulty links if found for £15.00. Very good & prompt service from knowlegable & friendly staff.
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(Callum Ford) - Posted 9 years ago
My partner bought me a beautiful watch from The Watch Lab, the service has been excellent and I will be recommending you to all my friends!
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Posted 9 years ago
Nothing seems to be too much for the very friendly men who work there. I have taken several of my watches for repair and batteries and whenever I go I am always made to feel welcome and appreciated. Such care and attention is rare. Thank you
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(Steve McKnight) - Posted 9 years ago
The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews