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The CE Shop Reviews

4.8 Rating 3,954 Reviews
97 %
of reviewers recommend The CE Shop
4.8
Based on 3,954 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The CE Shop Reviews
Visit Website

Phone:

888.827.0777

Email:

Support@TheCEShop.com

Location:

5670 Greenwood Plaza Blvd., Suite 420, Greenwood Village
Greenwood Village
80111

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Anonymous
Anonymous  // 01/01/2019
I had problems with their server being down for an entire weekend...the error code that came up stated it was a problem with their server. I could not take any classes the entire weekend. I spoke with a live person as soon as I discovered the problem and was told, “IT doesn’t work weekends.” WHAT? Not even remote access? What kind of IT Department do they have. It then happened again, this time however it wasn’t all the classes that were suffering a server error, it was just certain classes that couldn’t be accessed. I again talked to one of their employees and was told, “We’re not for everyone.” Doesn’t seem like the right answer to me. This company is like so many companies these days that doesn’t give a whit about customer service. I WILL NOT use them again. I’m willing to bet my good reputation that this review does NOT stand a chance of getting posted and CE Shop WILL continue to offer sub-standard customer support...Shixxy support is good enough is how they feel. I communicated by phone and Live Chat.
Helpful Report
Posted 4 years ago
Hi Jeffrey. First of all, I want to apologize for the interruptions to your learning. I'm not sure why you were told our IT Team doesn't work on weekends but, they do. Especially when it comes to issues with the servers being down. That said, in the past year, there hasn't been any point in time when the servers have gone down for more than a few hours at a time. It sounds like there may have been an error with your account specifically and I am sorry our Support Team wasn't able to help identify that for you. We do care about our customer service and I'm sorry you had a negative experience. We do not believe in taking down reviews. We do believe in taking feedback from our students and working to improve. Thank you for providing this feedback.
Posted 4 years ago
I thoroughly enjoyed the classes. Because of the tests, it made me be more attentive. We aren’t always tested in CE classes.
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Posted 4 years ago
Love the Video Presentation.
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Posted 4 years ago
Very user friendly and great content! It’s nice not having to block 3-4 hrs out of my schedule for a class. Can stop and go back anytime, so convenient in our line of businees full of appointments and call!
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Posted 4 years ago
Easy to navigate. You can take a break and come back later to finish up. Very informative too.
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Posted 4 years ago
very easy to navigate
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Posted 4 years ago
Loved taking the course. From now on I will take classes on CE SHOP. Because, its very convinient and very thorough.
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Posted 4 years ago
Excellent continuing education course. I sign up for the whole program for the hours I needed to complete my continuing education requirements to renew my RealzEstate Brokers license in Hawaii. Courses are professionally done and easy to take at ones own pace to complete . The CE Shop is the way to go
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Posted 4 years ago
Did a very good job
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Posted 4 years ago
Concise and to the point!
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Posted 4 years ago
I had a repeated a class so I got no CE credit for it the CE shop helped me out with a class I needed ...I really like how I can back in to the right place if I need to take a phone call or go on appointment ....
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Posted 4 years ago
Excellent Content and easy to navigate.
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Posted 4 years ago
The course was well designed and made sure I learned the contents.
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Posted 4 years ago
The classes were interesting and the license renewal program well organized and easy to follow.
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Posted 4 years ago
I took 3 classes and all were great, lots of detail, chances to take notes, thank you for having! I will be back for my next round of classes
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Posted 4 years ago
I chose to do all line classes through CE Shop for my continuing ed for real estate. I always liked taking in classroom classes, but with covid opted for this on line option. I was very pleased. I didn't know I could start and stop which is a big advantage, but once I understood that, I really liked it even more. Will do again in future.
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Posted 4 years ago
It was made as easy as possible
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Posted 4 years ago
Well done Able to do a nice well paced timeframe Thanks
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Posted 4 years ago
CE SHOP IS THE BEST!!!!
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Posted 4 years ago
The actual material was pretty good, but they penalized fast readers. Even if you get 100% on each test within a module, they make you wait sometimes hours until you can take the final exam, as they assume you could not have completed it quickly. VERY frustrating to have to sit with your computer open, continually refreshing just to waste the time they require. I used McKisson for my pre-licensing and they did NOT do this. The CE Shop said it was a Kentucky requirement, but not so...
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Posted 4 years ago
Hello Angela. I'm sorry for that frustration. On some courses, states do require a seat time. In order to keep our standing with states, we must comply with their rules and regulations. Seat times in online courses are determined by the time spent in the course. I can assure you, we don't want to penalize anybody for getting through the content quickly. One thing we've seen our students do is using that extra time to go back and review the material they studied.
Posted 4 years ago
The CE Shop is rated 4.8 based on 3,954 reviews