THE FIFTH COLLECTION Reviews

Name: THE FIFTH COLLECTION
Address: 1, Syed Alwi Road, 06-03 Song Lin Building, Singapore, Singapore
Rating: 4.76

4.8 Rating 818 Reviews

95 %

of reviewers recommend THE FIFTH COLLECTION

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Whatsapp (+65) 6221 8526

Email:

wecare@thefifthcollection.com

Location:

1, Syed Alwi Road,
06-03 Song Lin Building,
Singapore
Singapore
207628

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THE FIFTH COLLECTION 5 star review on 27th October 2022

Naomi

THE FIFTH COLLECTION 5 star review on 15th October 2020

Carissa

THE FIFTH COLLECTION 5 star review on 27th June 2020

Kimberly

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect service. Nice packaging and stunning item. Thanks”

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Posted 2 years ago

Hi Qinqin, thank you for this! (: glad you love what we offer!

Posted 1 year ago

“Excellent customer service Good quality products Very responsive to inquiries”

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Posted 2 years ago

Hi Tanya, thank you for taking the time to leave us a review! (:

Posted 1 year ago

“Easy to liaise with. Will shop with them again.”

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Posted 2 years ago

Dear Rima, thank you for taking the time to leave us a review. It's always nice to know that our shoppers enjoy shopping with us! Looking forward to having you back on the site again!

Posted 2 years ago

“Everything went smoothly and delivery was quick. I am so happy with the item with this price. I would like to use your service again. Thank you.”

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Posted 2 years ago

Hi there! Thnk you so much for the kind words, and for taking the time to leave us your feedback and review. We really appreciate this. We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. Enjoy the bag! (:

Posted 2 years ago

“Although I returned my purchase (the shoes were a bit too small), the responsiveness of the Fifth Collection staff was excellent and the free international returns was a great service. Would definitely buy again.”

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Posted 2 years ago

Dear Lori, firstly thank you for taking the time to leave us a review. Secondly, we're so sorry that it did not work out this time. However, so glad to know that you've got to experience our free return and refund policy. We always strive to provide our collectors, much like yourself, the best service and the most curated collection of luxury pieces. Looking forward to having you back shopping on the site!

Posted 2 years ago

“Item I purchased was not described accurately and had stains and flaws. It was final sale and customer service has not responded to my concerns.”

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Posted 2 years ago

Hi there, we do apologize for the slower response time during our busy sales period, although we did acknowledge your original email within 3 hours of receiving it. We then offered you a full refund on your purchase; our policy is your complete satisfaction on your money cheerfully refunded.

Posted 2 years ago

“Reasonable price positioning”

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Posted 2 years ago

Dear Pauline, thank you for the vote of confidence. Just wanted to also address the photos bit -- you can always zoom in on the images. Alternatively, do reach out to us via the chat on the site should you need specific images. Always happy to help!

Posted 2 years ago

“Super good collection with fair price, fast and responsive customer service. Love it”

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Posted 2 years ago

Hi there! Thank you for the review!

Posted 2 years ago

“Excellent”

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Posted 2 years ago

Dear Nadia, thank you for the review, and thank you for your continued support!

Posted 2 years ago

“Just perfect. Fast free shipping, no hassle, my purchased arrived safely.”

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Posted 2 years ago

Hi there! Thank you for the review. Looking forward to your next visit to the site!

Posted 2 years ago

“I was lucky I got this Gucci wallet at a bargain price and tje shipping was fast. Very inlressed!”

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Posted 2 years ago

Dear Eric, glad to know that you are happy with experience shopping with us! Always a treasure hunt at THE FIFTH COLLECTION.

Posted 2 years ago

“Reasonable price and items in good condition.”

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Posted 2 years ago

Hi there! thanks for writing the review! So glad that your experience shopping with us has been a good one. If you do have any questions or need more images, do not hesitate to contact us via the chat function on the site. Unfortunately, we're unable to photograph the clothes on a model as there is only one of each piece. This is why we include measurements in the details for your perusal! Hope this helps.

Posted 2 years ago

“Shipped very quickly and packaged nicely thanks!”

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Posted 2 years ago

Hi Desiray, really appreciate you writing this review!

Posted 2 years ago

“Great service”

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Posted 2 years ago

Dear Tila, thank you for your review! (:

Posted 2 years ago

“very happy with the purchase and delivery was a breeze”

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Posted 2 years ago

Hi Meiyun, so happy to know that everything was a breeze and that you love your the Hermés Double Tour bracelet! Looking forward to having you back on the site! (:

Posted 2 years ago

“Fast delivery product in great condition”

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Posted 2 years ago

Thank you, Lesley, for shopping with THE FIFTH COLLECTION! Hope to see you back on the site soon. Thank you for sharing a photo of your purchase with us as well -- you definitely worked that dress!

Posted 2 years ago

“Great items and value. Fuss-free purchase and return. Superb service!”

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Posted 2 years ago

Dear Christine, thank you for taking the time to leav us feedback and review. Really appreciate this! Glad to know that you're happy with your experience shopping with us so far. Come shop with us again, soon!

Posted 2 years ago

“1. The shoes arrived with a defective heel 2. The price increase too much for customs duties and charges”

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Posted 2 years ago

Hi Cristina, thank you for taking the time to leave a review. We always appreciate getting feedbak from our customers. On the shoes, may I know what was the defect? When you emailed us asking for more pictures and discounts, we have shown you the images requested. Also, the shoes were not on sale and was eligible for the 7-day free return and refund policy. However, we did not receive an email from you. Nonetheless, we're sorry to hear that the shoes were not to your liking.

Posted 2 years ago

“Great experience, fast shipping. I'm really happy with my top! Hope to shop again in the future.”

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Posted 2 years ago

Hi Moriah, thank you for taking the time to leave us your feedback and review. We really appreciate this. It's always good to hear from our collectors on their experiences! Looking forward to havingyou back on the site.

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

Thank you, Neha, for your constant support!

Posted 2 years ago

THE FIFTH COLLECTION is rated 4.8 based on 818 reviews