The Koin Club Reviews

Name: The Koin Club
Rating: 1.75

1.8 Rating 175 Reviews

17 %

of reviewers recommend The Koin Club

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Metrics

1.8

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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The Koin Club 1 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s been over a month and still haven’t received my product. Have emailed them several times and no response at all”

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Posted 7 months ago

“They started a new subscription without my permission and won't answer my emails to cancel it!”

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Posted 7 months ago

“Scam company. Will take you hard earned money and not deliver”

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Posted 7 months ago

“I've had a package that was damaged and items missing by Royal mail and I send back the the returns department. The tracker is showing that it arrived at your warehouse on the 2nd of Sep, In the response on the 18th the person sending me an e-mail claims to have not received the package despite it showing on Royal mail tracker that the package is in Poole where the Koinclub returns address is. I would like a refund or replacement. I should apologize for using a review website to and solve this problem but I'm not. I've been trying to solve this problem since near the middle of last month only to get a reply when I complained on a review website and after waiting 14 days I've run out of patients.”

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Posted 8 months ago

“Absolute joke of a company. Luckily they haven't scammed me out of money but they decided to mess me around with my subscription. Think again before taking out one as they don't follow it through.”

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Posted 8 months ago

“You have taken money out og my account unauthorised please refund asap. I bought item months ago at 120 dollars and today you repeated that transaction with another 200 plus dollars. Kindly refund my money today.”

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Posted 8 months ago

“I emailed this company twice asking questions about one of their products. In over a month I did not get a response. I recently did it and yet no response. I think they hiding answers about the authenticity of their products.”

Helpful Report

Posted 9 months ago

“Koin club still waiting for my money I’ve notified my bank you taking anymore of my money £29.99 this time when I HAVENT ordered anything from u or contacted you atall I never would never will not that stupid or desperate what a JOKE”

Helpful Report

Posted 9 months ago

“I’m not a client of the koin club can’t contact them by phone only company that doesn’t have phones STRANGE they taken £29.99 from me I’ve no account with them or order with them I noticed with my internet banking money taken they are known to take weeks or not reply at all”

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Posted 9 months ago

“I have ordered x3 sets of Beatrix potter coins and not received anything!!!”

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Posted 9 months ago

“Haven’t received my coin! I have contacted them twice via email which is the only option and they have never responded. Absolutely disgusting company that should be investigated.”

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Posted 9 months ago

“I completed the one set of coins I had ordered which should have been the end of the charges. Well, they signed me up for a new subscription WITHOUT MY PERMISSION! So now they've charged me for and shipped something I have no interest in. Absolutely criminal.”

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Posted 9 months ago

“I have been collecting a set of coins, but with two problems. Firstly they keep charging me for and sending me the last coin in the set, I have 4 copies of the same coin. Secondly, the only way to contact the company is via email, and they just ignore it. You don’t even get an acknowledgment. I am so disappointed, I like the coins and had intended to collect other sets, but won’t bother now. It just seems like a bit of a scam.”

Helpful Report

Posted 10 months ago

“Terrible company. I have been using there subscription services to collect 2 coin collections. I haven't recieved all the koins but they have now let the subscriptions run on to other I haven't ordered and do not want. They are product pushing. Horrendous customer services. I cant get hold of anyone to talk/chat/email with. I have tried every way of contact with no response. I returned 2 items and haven't recieved a refund or confirmation after 1 month. I wish inhad never started with koin club. They arnt in the UK, I think they are in Gibraltar. Date of experience: 17 July 2024”

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Posted 10 months ago

“I decided to invest in Bitcoin. I applied to a ad on Facebook and was approached by different companies offering their services, I chose fxstation and started with the minimum amount. It seemed to be growing steadily and one day I was contacted by A Richard Forbes who wanted to know if I would like to withdraw money from my account. e saidI couls withdraw 2000.00US but I would have to show that I was liquid. I only had 1500.00 in my bank and I sent them some which he said would go right back into my bank along with the 2000.00US This went on for three weeks. He had more excuses why I couldn"t get my money, Finally I received 6000.00+ into my account and they withdrew 600.00 which was all I had left from my original 1500.00 the rest had been withdrawn by them. I was told not to worry and they were just waiting for the money to go through. Well I didn't have to wait long the 6000.00 disappeared I never received a penny of my 1500.00 back and I was left with 10.91 in my bank. I had bills due today and no money to pay them with. I am 73 and live on a Government pension of 1340.00 a month it had taken me forever to save that much money only to be scammed. My advice is do not believe anything you read on company web sites. Do not let anyone into your banking information. If you were scammed change your bank card and log in and pin numbers, Do not deal with FXSTATION as they are not what they claim to be they are scammers. AVOID AVOID!!!!!! However, I've received a REFUND a few days ago after contacting (Evidentltd.com) for assistance.”

Helpful Report

Posted 10 months ago

“There is still a chance to get your money back. I was once a victim of this online scam. But i was able to recover my funds after i gave a report to Mrs. Olivia Lopez who is a financial consultant and she was really able to get my funds back from this platform. Thanks to Mrs. Olivia Lopez, I won't fail to share her details so someone may find it helpful. oliviatrader 44 @ gmail 'com WhatsApp +1 (423) 248-2140”

Helpful Report

Posted 10 months ago

“Never put your trust in these companies. I lost my hard-earned money; save yours. They are fraudsters who repeatedly threaten to defraud you of money by refusing to approve withdrawal requests, changing the site's domain name twice, and not answering phone calls. If you request a withdrawal under new circumstances that are obviously impractical. The only way I was able to get my money back was through T O N E L I M I T E D.co, whose team was able to get me both my returns and the main investment. I have been fighting with them for withdrawal for a month, but they have neglected to process any of my requests, finally rejecting them.”

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Posted 10 months ago

“Let me tell you, this whole mess was a real eye-opener. These crooks weren't just random scammers - they were part of a big, organized racket targeting folks like me. It hit me hard, emotionally. There were times I felt totally helpless, watching these brazen thieves work their tricks. But you know what? It taught me a big lesson. You've got to be on your toes and do your homework before getting involved with any platform or person online. These shameless con artists will try anything to get their hands on your cash. Sure, it shook me up and made me feel exposed. But in the end, I came out tougher. And thank goodness for " E V I D E N T L T D . C O M " - they really came through and helped sort this mess out. Now, I make it my mission to warn others about these scams.Let me tell you, this whole mess was a real eye-opener. These crooks weren't just random scammers - they were part of a big, organized racket targeting folks like me. It hit me hard, emotionally. There were times I felt totally helpless, watching these brazen thieves work their tricks. But you know what? It taught me a big lesson. You've got to be on your toes and do your homework before getting involved with any platform or person online. These shameless con artists will try anything to get their hands on your cash. Sure, it shook me up and made me feel exposed. But in the end, I came out tougher. And thank goodness for E V I D E N T L T D . C O M - they really came through and helped sort this mess out. Now, I make it my mission to warn others about these scams.”

Helpful Report

Posted 10 months ago

“I have been waiting over a month for a refund!! The Peter Rabbit coin was very disappointing as was the so called collectors book to store them in. Numerous emails sent with no replies. Please people, don't bother with this company!!”

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Posted 10 months ago

“Scam! Scam! SCAM!! Very hard company to deal with. customer service? what coustomer service Created a dirct debit without my consent When i complained i was told to wait until the item was delivered then ask for a refund, but guess what - it wont accept my address! I have cancelled my subscription on their webpage, but i guess we wait and see now if more money gets scammed form my account. I used PayPal to pay initially, but they were useless when i opened a dispute with them after money was taken without my authority.”

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Posted 10 months ago

The Koin Club is rated 1.8 based on 175 reviews