THEMAGIC5 Reviews

Name: THEMAGIC5
Address: 6123 Providen Glen Road, Charlotte
Rating: 4.89

4.9 Rating 8,152 Reviews

99 %

of reviewers recommend THEMAGIC5

4.9

Based on 8,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

About THEMAGIC5:

---OUR STORY---

TheMagic5 is a tribe of individuals sharing the love for a superior sports experience.

Whether TheMagic5 goggles will help you focus on your technique, or simply help enjoy the tranquility swimming can bring, you do deserve it – at least if you ask us.
TheMagic5 challenges the status quo, by custom fitting your swimming goggles to fit you and you only. Pushing technological boundaries, rethinking design and production process, we can create a unique pair of goggles for every single consumer. Most importantly of all, to ensure the best swimming experience for you!

---OUR MISSION---
You shouldn't feel you are wearing goggles.

Visit Website

Phone:

(980) 247-4838

Location:

6123 Providen Glen Road
Charlotte
28270

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THEMAGIC5 5 star review on 31st May 2025

Hannah Stein

THEMAGIC5 5 star review on 18th May 2025

Michael

THEMAGIC5 5 star review on 16th May 2025

Te Paki

THEMAGIC5 5 star review on 28th March 2025

Brian

THEMAGIC5 5 star review on 19th February 2025

Anin

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No suggestions”

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Posted 4 years ago

“I don't have any”

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Posted 4 years ago

“They went above and beyond to make my order happen quickly and communicated very well. I appreciate that I can speak with a human thank you!!!”

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Posted 4 years ago

“So far it’s been a great experience”

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Posted 4 years ago

“I can’t think of anything I would change - I love everything about these goggles - game changers for me”

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Posted 4 years ago

“Can't think of anything right now.”

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Posted 4 years ago

“Nothing as yet but will let you know”

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Posted 4 years ago

“Keep it up”

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Posted 4 years ago

“I had a problem adjusting my scan to my order. When the scan was ready to send for the order system would automatically stop scanning and from that point, there is no way of checking if my scan is right or wrong (usually would take up to 5 days to receive an email from the customer support team/order processing team, informing that the scan was wrong and order is on hold). The scanner on the mobile app should indicate if the scan was wrong and give an option to retake/adjust. Another thought - my goggles seem to leak in the colder water (between 50 F - 40 F) I am not sure if that's my crooked face or the goggles are not designed for colder temperatures.”

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Posted 4 years ago

“It took a while to ship this time. For some reason, the website didn't recognize me as a returning customer. I was contacted to do face scan, but I didn't want to redo it because I didn't want to change anything from my prior fit. That email back and forth took a while to resolve. No big deal, these are a backup pair for now as my primary pair is still working great, except they fog more easily than they used to, but that's resolved with some baby shampoo.”

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Posted 4 years ago

“None. These work well.”

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Posted 4 years ago

“How can I make the goggles stand up better to dives and push turns? I love the fit.”

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Posted 4 years ago

“Find a way to get them delivered to Australia quicker”

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Posted 4 years ago

“still waiting on replacement pair where rubber gasket separated on original pair.”

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Posted 4 years ago

“Had issues with scan using my samsung phone, but my son's slightly newer phone was fine. Love the goggles”

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Posted 4 years ago

“Only issue was courier muck up here in NZ. Not your fault”

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Posted 4 years ago

“It was an gift For my daughter (9) and she use it for Training and compétition”

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Posted 4 years ago

“It would be great if your scan contained a confirmation number that you can add to your order number”

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Posted 4 years ago

“Make the headband 1 piece instead of 2”

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Posted 4 years ago

“Setup the Belt.”

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Posted 4 years ago

THEMAGIC5 is rated 4.9 based on 8,152 reviews