The Shade Reviews

Name: The Shade
Address: 23 Milton Parade Malvern VIC 3144, ,, Malvern
Rating: 4.54

4.5 Rating 2,423 Reviews

88 %

of reviewers recommend The Shade

Company Reviews

Metrics

Info

4.5

Based on 2,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

About The Shade:

The Shade is Australia's leading home hair colour and hair care company. Our colour is Italian-made, and is free from Ammonia, PPD, Parabens, Phthalates and Gluten.

Visit Website

Email:

support@theshade.com.au

Location:

23 Milton Parade Malvern VIC 3144, ,
Malvern
3144

The Shade 5 star review on 13th October 2026

583

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved it! the color, the quality, the systems and OMG the after care treatment!!!! Impressive results! I would like to buy the treatment itself as well. Thank you”

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“I left my review on Instagram. But yeah absolutely love THE SHADE & will recommend it to everyone. 🎉🌻🥰💖💯”

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“Awesome dye that comes with all the equipment and really lovely conditioner. I also love that I don't have to go to the shop every time I get re-growth!”

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“I have been using The Shade for around a year now. I have no intention of stopping! Historically dying my hair has resulted in an itchy scalp and stinging eyes, so discovering The Shade, has been a welcome find. Try it :)”

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“I got my first colour package using darkest brown and I'm very happy with the result my hair looks and feels healthier, and I love the shampoo and conditioner that comes with it, most definitely will purchase another”

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“Lovely colours, keeps my hair looking shiny and the grey hidden. The regular delivery is a godsend, always having a fresh batch arriving just when needed is terrific. By far best hair colour I have ever used.”

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“Great product, excellent on the hair, leaves my hair beautifully soft and shiny after colouring. The online subscription system works really well.”

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“Totally in love with this product! Such great results and so easy to use.”

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“Very happy with this product.. so lovely to colour my hair without those horrible smells. Love it”

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“Absolutely Fabulous Darlings”

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“Almost too good! I get daily comments on my hair, and even as the colour grows out, people ask if I've just had it done again. I think it's the multi-tonal colour that just gives it depth and a subtle transition that's makes the regrowth more subtle and blended.”

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“Love this brand love the colour love that it's chemical free. After losing my chemical free hairdresser during covid I was reluctant to go back to chemical colouring I am so glad I took a chance of The Shade”

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“I’ve tried all the at home hair colour brands and never found one that I was completely happy with. I found The Shade and ordered it, along with the extra developer for greys. It works so well, it doesn’t feel like it’s burning my scalp during colouring and the colour is perfect. The added bonus is my hair is always silky smooth afterwards! I recommend The Shade to everyone, you won’t be disappointed.”

The Shade 5 star review on 3rd April 2021

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“Been using the Shade for about 6 months now. Love this product! The colour - Sorrento/light ash blonde is natural looking and covers my greys and no harmful chemicals! The shampoo and conditioner are great too. Thank you!”

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“So easy to use, colour is better than I thought it would be”

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“The quality of colour and products included in my subscription are excellent. It saves me time and money being able to do this at home and I've been happy with the colour results every time.”

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“Haven't used yet been in hospital thanku”

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“The product is amazing.. I find it is very easy to use and gives perfect colour.”

The Shade 5 star review on 25th March 2021

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“I have tried various products but I am truly impressed with The Shade! The fact that it is Cruelty Free, Vegan, Reasonably priced, of Excellent Quality and easy to use definitely helps me give my stamp of approval - what else can one ask for? :) I use the PAOLA - Dark Chestnut Blonde and absolutely love the violet undertones!”

The Shade 5 star review on 22nd March 2021

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“Very easy to use & lovely colours. Great product, def recommend”

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The Shade is rated 4.5 based on 2,423 reviews