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The Shade Reviews

4.5 Rating 2,423 Reviews
88 %
of reviewers recommend The Shade
Company Reviews Metrics Info
4.5
Based on 2,423 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Read The Shade Reviews

About The Shade:

The Shade is Australia's leading home hair colour and hair care company. Our colour is Italian-made, and is free from Ammonia, PPD, Parabens, Phthalates and Gluten.

Visit Website

Email:

support@theshade.com.au

Location:

23 Milton Parade Malvern VIC 3144, ,
Malvern
3144

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Therese D
Verified Buyer
“Beautiful colour Beautiful result Easy to use”
Helpful Report
Claire T
Verified Buyer
“Great coverage no smell! Please just make the developer in a bottle it’s too messy in a packet!”
Helpful Report
Tracie R
Verified Buyer
“This product worked great on my resistant grey So happy with it”
Helpful Report
Narei E
Verified Buyer
“I love shade and I will continue to use . The convenience of the subscription is awesome. My colour is exactly what I wanted”
Helpful Report
Rana C
Verified Buyer
“Have been struggling to find quality and suitable hair products and colours for my hair that doesn’t have side affect to my scalps and condition of my hair. I’m glad to stumbled upon the shade and have been ordering from them a couple of times now and I am happy to say I am very glad 🙂”
Helpful Report
Lisa H
Verified Buyer
“Its a perfect solution to hair colour, it arrives in the post no remembering what brand/colour you purchased the last time at the chemist. It covers greys exceptionally every time and the shine on your hair after a coulour is amazing. I am lucky I get automatic highlights with my greys. Love the product and it comes in the kit that has everything you need.”
Helpful Report
Ashley P
Verified Buyer
“Love everything about The Shade and have already recomemded several friends and work colegues. The actual Shade i ordered turned out perfect and I had comments about it straight away. No irritation or burning to my scalp either, can't recomend enough Xx”
Helpful Report
Sonja M
Verified Buyer
“I use the same Sorento colour all the time and the matching toner, it doesn't give me the same shade as it shows but I love the colour I get anyway. My hair always looks in good health after I use it so I'm happy with that. I use the Japanese oil once a fortnight as a mask and my hair stays healthy and shiny. I will always use the shade forever”
Helpful Report
Julie M
Verified Buyer
“Great product, everything us need + easy to follow colour instructions the colour is great”
Helpful Report
Donna F
Verified Buyer
“Very good grey hair coverage which I haven't had with the basic hair colouring products from the shops”
Helpful Report
Kim T
Verified Buyer
“I love the toner I purchased. Suits my hair colour perfectly and the oil made my hair so soft. Thanks to the team at The Shade :)”
Helpful Report
Ivy J
Verified Buyer
“So good no itchy scalp and good grey coverage.”
Helpful Report
Rebecca D
Verified Buyer
“I will never use anything else again! So impressed with the whole kit. From the packaging to the quality of the products, it almost made it fun to colour my greys! Blended perfectly and looks so natural. Love it!”
Helpful Report
Vickie R
Verified Buyer
“Love the way it makes my hair feel. My five year old granddaughter daughter said while I was putting the colour in that smells good, not strong smelling like supermarket ones.”
Helpful Report
Denise W
Verified Buyer
“Love this formula, I started with Darkest Ash brown lovely shade but a little too dark for me , I use Dark Ash brown and it’s perfect. I am so happy I have come across this , it’s easy to use and It’s Natural! So now I have taken up on there subscription and get an automated delivery . Well done The Shade 10/10 from me .”
Helpful Report
Carol J
Verified Buyer
“Very pleased with my colour and the way it has taken though I'll need the stronger developer on the roots that are completely grey. Nice and natural colour”
Helpful Report
Sarah W
Verified Buyer
“Very happy with the consultation and colour and buying the extra pack of accessories was worth it.”
Helpful Report
Ursula P
Verified Buyer
“I haven't yet use my colour yet”
Helpful Report
Leonie M
Verified Buyer
“I love this hair colour. It doesn't smell overpowering. It lasts well and has great shampoo and conditioner with it.”
The Shade 5 star review on 8th August 2023
Helpful Report
Kiran A
Verified Buyer
“Very lovely colour. Love that it's ammonia free. My hair feels and looks great 💯”
Helpful Report
The Shade is rated 4.5 based on 2,423 reviews
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