The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,210 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and beautifully packaged! Will definitely use again! Many thanks”

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Posted 1 day ago

“Efficient service and great gift sets”

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Posted 1 day ago

“Bought for my wife, she loves it, doesn't use anything alse.”

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Posted 2 days ago

“I love this shower gel and have been using it for a very long time. It suita my skin and not sweet smelling just a gentle aroma. Will continue to use so please keep producing it.”

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Posted 2 days ago

“Good selection, fair prices, quick shipping, and I loved the box it came in, nice detail :)”

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Posted 3 days ago

“Brilliant value for money”

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Posted 4 days ago

“These products are lovely. It's just right to keep in the car.”

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Posted 4 days ago

“Really happy with my purchases, despatched quickly in recyclable packaging with even carbon neutral tape! Great company, will definitely order from here again.”

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Posted 4 days ago

“Lovely gift idea but keeping this myself”

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Posted 4 days ago

“A new Co to me they seem very efficient my order was quickly Despatched. The look of the Items are very Attractive in the Pouches and Boxes I can't say more as everything I bought are Christmas Presents so I need Feedback !”

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Posted 4 days ago

“Found this company on Facebook. Ordered the witches brew hand wash and the pumpkin handwash and soap. Order was sent out and received within a few days, unfortunately one of the pumpkin handwash was broken, emailed the company and within a few minutes replacement was ordered and received a few days later. Cusotmer service is second to none and the products are amazing, the pumpkin smells devine, not tried the witches brew yet. Would recommned this company and will definately use again. Hope they do a Xmas range :-)”

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Posted 4 days ago

“Quick delivery beautiful products”

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Posted 4 days ago

“Lovely fragrance & really pretty container. Excellent value - thank you”

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Posted 4 days ago

“Bought as a gift. It looks lovely. However, I was disappointd that it was made in China as this wasn't made clear to me when I ordered. I wanted a uk made product.”

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Posted 4 days ago

Hi Joanne, Thank you for your feedback, and we’re sorry to hear you were disappointed with your purchase. We work with trusted manufacturing partners around the world to offer high-quality products at a range of price points, and we make sure to include details about where our items are made on our website. Of course, if you’d prefer to return your order, we’d be happy to issue you a full refund. Kind regards, Lisa

Posted 4 days ago

“The items were received damaged.”

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Posted 4 days ago

Hi Phillip, Very sorry about this. Occasionally our products get damaged in transit. Please contact us directly so we can resolve the issue.

Posted 4 days ago

“ALWAYS FAST AND WELL PACKED”

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Posted 4 days ago

“I have bought this as a gift for later in the year. It looks very good, but it us still wrapped up as it came”

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Posted 4 days ago

“I love the scent of this candle. It is subtle without being over powering. The burn time is fantastic.”

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Posted 4 days ago

“Good product and packaging, great service. All good!”

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Posted 4 days ago

“I used to be a L’Occitane Crème Mains girl, and swore it was the only hand cream I’d ever use, then I was gifted this for my birthday. Total convert. Perfect thickness and smells divine. Best hand cream ever.”

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Posted 4 days ago

The Somerset Toiletry Co is rated 4.8 based on 1,210 reviews