The Warehouse Reviews

Name: The Warehouse
Rating: 2.05

2.1 Rating 242 Reviews

24 %

of reviewers recommend The Warehouse

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Metrics

2.1

Based on 242 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5

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The Warehouse 1 star review on 17th August 2023

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You had some really gd special”

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Posted 2 years ago

“Big tick to the Warehouse. Ordered an essential purchase yesterday and it arrived today. Awesome!”

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Posted 2 years ago

“Great customer service. Clearly marked aisles and products. Great quality and variety of products available”

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Posted 2 years ago

“I ordered a pack of Rio underwear several months ago, and recently they split along the band. I contacted the Warehouse, and within about 5 minutes of emailing them, I got a response that they will be sending out a new pack. It's refreshing to see that some businesses still care about their customers. Highly recommend. Every time I have had an issue, they are quick to deal with it.”

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Posted 2 years ago

“Ata at Newmarket is tops!”

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Posted 2 years ago

“Twice now I’ve ordered deliveries for my mum as I’m in Australia. Such brilliant service and great products. Thank you”

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Posted 2 years ago

“My Warehouse The Warehouse! My favourite. In this house, Online Customer service, is always grouse 👍🏼 :) The products i regularly buy are more than nice, they Always have a bargain! At a great price! With others I’d wonder, “where could my package be”?! Not The Warehouse! :) , one day I order, nex minute here’s my delivery 🚚. I’ve never returned anything, but I’ll be asking for a refund, on the count of me not reading the description on one thing properly lol. The Warehouse! Is all good in our house 🏡”

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Posted 2 years ago

“The product I wanted at the right price and the service at the warehouse was excellent. Especially from Chris who served me”

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Posted 2 years ago

“We were welcomed the second we walked in told the gentlemen what we were looking for and he found us the perfect bedroom set at a affordable price for my daughters room great experience”

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Posted 3 years ago

“Hi to the Warehouse Team, Just wanted to say i Shop online all the time for my Teenagers and sometime myself and my husband. You guys have been amazing:) every time I have ordered online, its fast and efficient. I have found to measure when ordering clothes and has been the right fit for us anyway as the sizes are on your website. Plus if in doubt can always go into the store to try them on. For delivery it has been fast and also I receive an email to tell me when its on the way. Thank you for making it easier and affordable for me and my family.”

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Posted 3 years ago

“Thrilled with the phone support from Mikayla this morning. Will continue to shop with Warehouse because of their attention to detail”

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Posted 3 years ago

“Tauranga Warehouse the Cameron road store,always a pleasure ,well stocked ,tidy and great family vibe where regular experienced staff care and even some know you by name....Always a positive shopping experience at this store. Best in Tauranga. Highly Recommended to all..”

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Posted 3 years ago

“I purchased a JBL Soundbar $199 very pleased inbuilt bass the sound quality is great loud enough without disturbing the neighbors optical cable produced the best sound got to be the best for the price happy days”

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Posted 3 years ago

“Wow, shopping at The Warehouse, in Tokoroa, today was a pleasurable experience. The staff were friendly and efficient. The store was well laid out and very tidy. The range of stock available was impressive. It was obvious that the people who work there take an enormous amount of pride in their workplace. If I lived closer I would be a regular customer of this store.”

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Posted 3 years ago

“A few days ago at the warehouse in pukekohe An amazing young lady named jasmine I think her name was, she had found my wallet in the toy isle and it had alot of money plus a few items I valued that was in it, she took it upon herself to find the owner she told me she searched the store to find the owner before she was going to hand it in. She found me in tears and was so lovely to me she even helped me shop for my children. What lovely manners she had to. I tried to offer her a $20 bill to say thank you but she refused. Thank you jasmine you saved me and made my day!”

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Posted 3 years ago

“Denise @ The Ware house Wanganui is brilliant. I needed to buy 330 xmas crackers & she helped me sort them, box them & take 2 trolly loads to my car this afternoon. Keep her on for sure. Barracks Sports Bar Wanganui”

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Posted 3 years ago

“Juliana at the warehouse hornby was a delight to talk to. She helped me with my clothing and was really friendly. She made me smile 😃”

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Posted 3 years ago

“Tracy at the Warehouse South City, Christchurch, went out of her way to help us. A very helpful, multi-tasking woman. She even took the goods to checkout for us. Very much an all-for-the-customer person. Thank you Tracy!”

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Posted 3 years ago

“Love shopping at the warehouse !! I’m becoming a regular online customer😂 Website so easy to use. Click and collect is ready within 2 days. I had a problem with my stroller I had bought. The manager at Auckland Airport warehouse replaced the parts straight away no questions asked. Even offered to replace the entire stroller but that was not needed. Baby loves her new pram”

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Posted 3 years ago

“Jakob at Tauranga crossing Warehouse served my 10 year old and I and went out of his way to make sure the birthday invitations we were printing were perfect for us, helpful, informative, and really happy to serve us he made our visit a really good one.”

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Posted 3 years ago

The Warehouse is rated 2.1 based on 242 reviews