Thortful Reviews

Name: Thortful
Rating: 4.22

4.2 Rating 245 Reviews

80 %

of reviewers recommend Thortful

Company Reviews

Questions

Metrics

4.2

Based on 245 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Thortful made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thortful 5 star review on 25th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Needed a special Birthday card urgently, ordered at 5.55pm and it was with me by post first thing the next morning, well done Thortful. thank you.”

Helpful Report

Posted 1 year ago

“I have used this company a few times now and the quality of their cards is excellent. My most recent order arrived the next day. Lovely cards and it was great to be able to personalise with my own message in each card.”

Helpful Report

Posted 2 years ago

“My family bought me flowers for Mother’s Day from thortful 😳😳 which I received yesterday! Today I’ve thrown some away plus took off all dead leaves from what’s left. Very disappointed 😔”

Helpful Report

Posted 2 years ago

“Thortful is a really wonderful site for sending cards through the post. I can recommend the chocolate card, a card of your choice with chocolates nicely wrapped inside. I sent one of these cards to my friend and she said the card was amazing and the chocolates so nicely wrapped individually that she didnt want to eat them. Prices are great and delivery is on time. I will be sending more cards with Thortful.”

Helpful Report

Posted 2 years ago

“I order a card and literally seconds later I realised I needed to amend something on it so I sent an email to you asking you to amend the card, but couple of days later I received an email to say the card was on its way but with the incorrect details on it even though seconds after I placed the order I requested for it to be amended. I’d rather stick to Moon Pig Cards 🙂”

Helpful Report

Posted 2 years ago

“Seems like a uniquely wide range of brilliant and witty cards for all sorts of occasions. Delivered very quickly and well-packaged - very much recommended.”

Helpful Report

Posted 2 years ago

“Amazing quality, outstanding service and excellent delivery time. The customer service and employees are absolutely wonderful and friendly. I definitely could not recommend them more than I already do. Want an amazing quality card, for a decent price? Any occasion? Thortful are the answer. Best fast growing business by far.”

Helpful Report

Posted 2 years ago

“Always despatched and delivered in good time. Lovely quality cards. Had one sent to Australia and it arrived within the time frames given. Great service.”

Helpful Report

Posted 2 years ago

“Rubbish, objectionable advertising.”

Helpful Report

Posted 2 years ago

“Absolute rubbish service. Check trustpilot reviews I wish I had Always late and often not delivered Where is my wifes card? Long live reliable suppliers like moonpig No card no answers bl... Y useless”

Helpful Report

Posted 2 years ago

“I received a large bouquet of flowers on Christmas Eve which was a lovely surprise. Unfortunately, after changing the water several times they lasted less than 5 days. However I contacted Thortful and they replied promptly and were very apologetic. I have now received another beautiful bouquet of flowers at no cost to me. Well done Thortful I would definitely recommend you to friends and family.”

Helpful Report

Posted 2 years ago

“Brilliant service, quick simple and easy to use, absolutely delighted with the card I'd chosen.. would 100 percent recommend x”

Helpful Report

Posted 2 years ago

“I had a problem with my order, no fault of the Thortful team may I add, I contacted customer services by email after hours, I received a return email the next day and my issue was resolved with no questions asked, they even gave me a discount on my next order. Their cards are always fantastic, amazing quality & I always find something to suit the person I’m sending it too!! A+++++ company!”

Helpful Report

Posted 2 years ago

“That card I ordered arrived very quickly (with a spare envelope) it was exactly as described, good quality and price. Definitely recommend Thortful for your cards.”

Helpful Report

Posted 2 years ago

“I love this card company. It may be a small business but I'm sure it will grow to bigger things. Great cards, but best of all fabulous customer care. Keep upbthe good work”

Helpful Report

Posted 2 years ago

“Excellent bouquet sent to my sister-in-law for her birthday. It looked just like the image on the thortful site. Lovely printed card to go with it too.”

Helpful Report

Posted 2 years ago

“I have ordered soo many cards from this Company and they have all been sent out really quickly and have all been fabulous. I recommend them 100%”

Helpful Report

Posted 2 years ago

“Thortful have never let me down. Cards always arrive in time. The service is efficient and easy to understand on line. Queries are answered promptly and cheerfully. I really like the reminders they send out - a face saver! 😁 Prices are what I would expect for the service given. Go on! Give Thortful a try; you won’t regret it,”

Helpful Report

Posted 2 years ago

“Brilliant service. I order 4 cards at 5.30pm and they arrived 9.30 the next morning!! The cards are great quality too. I would definitely recommend”

Helpful Report

Posted 2 years ago

“A brilliant company! My friends and family have been so thrilled with all the orders delivered to them. Super packaging, delicious chocolate and fabulous designer cards! Thank you for all your first-class and extremely efficient customer service! Plus your commitment to planting trees! A unique and simple way to try and stay in contact for me from Sweden to the U.K!”

Helpful Report

Posted 2 years ago

Thortful is rated 4.2 based on 245 reviews