Name: Ticket Arena
Address: 31-32 Park Row, ,, Leeds
Rating: 4.60

“Page kept freezing”

(2019 Wales Rally GB) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Page kept refreshing on its own”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavor to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Really hard to come back to home and expensive”

Helpful Report

(Summer Daze Malta - Day 3 - David Guetta, James Arthur, Tyga, + More - 15.08.2019) - Posted 5 years ago

Many thanks for taking the time to leave us a review. We’re always looking to improve the overall service for our customers. If you require any assistance with current or future purchases, please do not hesitate to contact our support inbox - support@ticketarena.co.uk Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“League of legends tournament is in november and tickets arent out yet seems legit”

Helpful Report

(Summer Daze Malta - Day 3 - David Guetta, James Arthur, Tyga, + More - 15.08.2019) - Posted 5 years ago

Many thanks for taking the time to leave us a review. We’re always looking to improve the overall service for our customers. If you require any assistance with current or future purchases, please do not hesitate to contact our support inbox - support@ticketarena.co.uk Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Great and efficient to book tickets”

Helpful Report

(Summer Daze Malta - Day 3 - David Guetta, James Arthur, Tyga, + More - 15.08.2019) - Posted 5 years ago

Thank you for taking the time to leave a review. We’re always looking to improve the overall service for our customers. Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Bought last release tickets as it said there were only a few remaining, checked the next morning (day of the code results day party) and they had put the much cheaper first release tickets back on.”

Helpful Report

(Jump Around - A Level Results Party) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Information on Xtra tickets hard to find, as we wanted the same package as last year”

Helpful Report

(2019 Wales Rally GB) - Posted 5 years ago

Thank you for taking the time to leave a review. We’re always looking to improve the overall service for our customers. If you need any further information with any future purchases, please do not hesitate to contact our customer support email: support@ticketarena.co.uk. Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Had no need for this facility, as could pay cash or card at every facility”

Helpful Report

(Chelmsford City Racecourse One Night Of Queen 2019 - Vouchers) - Posted 5 years ago

Many thanks for taking the time to leave us a review. The RFID contactless system is available to customers at the event, and offers a much faster way to pay for food/drink at events. That being said, we’re always looking to improve the overall service for our customers. If you require any assistance with future purchases, please do not hesitate to contact our support inbox - support@ticketarena.co.uk Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Website got stuck in a crash loop”

Helpful Report

(Detonate Drum & Bass Alldayer: Andy C, S.P.Y, Hazard Randall & More) - Posted 5 years ago

Many thanks for taking the time to leave us a review. We're sorry to hear you had difficulties when using our website. We’re always looking to improve the overall service for our customers. If you require any assistance with current or future purchases, please do not hesitate to contact our support inbox - support@ticketarena.co.uk Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Tried to buy a ticket for the Detonate all-dayer, initially tried 1st release but it was constantly refreshing not allowing me to buy, same thing then happened for 2nd release. Only when I tried 3rd did the 2nd release one appear in my basket. Not the best experience.”

Helpful Report

(Detonate Drum & Bass Alldayer: Andy C, S.P.Y, Hazard Randall & More) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“For some unknown reason took many attempts to process payment on Macbook. Ended up switching to phone and completing transaction on mobile instead. which was swift.”

Helpful Report

(Reasons Festival 2020) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I attempted to pay for a split cost ticket expecting to able to split the £60 total over two months but i was charged the full cost which is actually more expensive than a standard release ticket, I also have to wait for the tickets to be delivered instead of just printing them through an email”

Helpful Report

(Hospitality In The Park 2019 Payment Plan Tickets) - Posted 5 years ago

Many thanks for taking the time to leave us a review. We’re always looking to improve the overall service for our customers. I can see we have had email correspondence with you and can see this issue has been resolved. I hope you have been satisfied with the service we provided. Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Going through check out was confusing as it took me to apple pay and I coiuld not find wear to pay with a debit card”

Helpful Report

(Sequences Festival 2019) - Posted 5 years ago

Thank you for taking the time to leave us a review. We're sorry to hear didn’t enjoy using our ticketing platform. Please rest assured we are always trying to improve our service for our customers. We will certainly look into this to avoid any issues such as this in the future. Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Found it quick and efficient to use”

Helpful Report

(MEDITERRANEAN STARS FESTIVAL Powered By RADIO ITALIA LIVE IL CONCERTO) - Posted 5 years ago

Thank you for taking the time to leave us a review. If we can be of any assistance to current of future bookings, please do not hesitate our support email - support@ticketarena.co.uk. Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“I went to purchase a voucher and was told the payment didn’t go through, I then re did it again and have been charged twice and given two vouchers and cannot get a refund.”

Helpful Report

(Bassfest Summer Fest 2019 - Drinks Vouchers) - Posted 5 years ago

Many thanks for taking the time to leave a review. We do apologise for any confusion caused but I do believe we rectified this over our email correspondence. If you have not received this email or refund, please do not hesitate to get back in contact: support@ticketarena.co.uk. Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“The service was not working yesterday night when I first try to buy my ticket. I had retry in the morning.”

Helpful Report

(Afro Nation Ghana 2019) - Posted 5 years ago

Many thanks for taking your time to leave a review. We’re sorry to hear you experienced difficulties in making a purchase with us and rest assured that we are always trying to improve our overall service for our customers. If you are in need of any assistance with your current, or future orders, please do not hesitate to contact our customer service: support@ticketarena.co.uk. Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Taking ages to update my details”

Helpful Report

(Zimfest Live: London 2019) - Posted 5 years ago

Many thanks for taking time to leave a review. We’re sorry to hear you experienced difficulties when trying to update your details and please rest assured that we are always trying to improve our overall service for our customers. If you are in need of any assistance with your current, or future orders, please do not hesitate to contact our customer service: support@ticketarena.co.uk. Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Total breakdown of connection on 18/07 . No problem when I tried this morning . I was online for 4 hrs last night waiting fro a response.”

Helpful Report

(2019 Wales Rally GB) - Posted 5 years ago

Many thanks for taking time to leave a review. We’re sorry to hear you experienced difficulties in making a purchase with us and please rest assured that we are always trying to improve our overall service for our customers. If you are in need of any assistance with your current, or future orders, please do not hesitate to contact our customer service: support@ticketarena.co.uk. Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“It works. but 20 EUR for tickets sale service FEE ? You are modern day robbers!”

Helpful Report

(The BPM Festival Portugal 2019) - Posted 5 years ago

Thank you for taking the time to leave us a review. Booking fees are added to each ticket to cover the costs involved in providing our ticketing service. We do not take a penny of the face value cost of a ticket - 100% of the face value is passed on to the event organisers running the event. Without these booking fees, we wouldn’t be able to provide our service to you, our customer. Included in the booking fees, and any additional e-ticket delivery fees, are card payment processing costs, customer service and account handling costs, secure server maintenance and development costs, and a number of other costs involved in providing our service. Thanks, Ticket Arena

Posted 5 years ago

“Process is too long and the system doesn't work efficiently.”

Helpful Report

(District • Wk004 D_Anthems [Fri 19 July]) - Posted 5 years ago

Many thanks for taking time to leave a review. We’re sorry to hear you experienced difficulties in making a purchase with us and please rest assured that we are always trying to improve our overall service for our customers. If you are in need of any assistance with your current, or future orders, please do not hesitate to contact our customer service: support@ticketarena.co.uk. Thanks again for your feedback, Ticket Arena

Posted 5 years ago

Ticket Arena Reviews