Name: Ticket Arena
Address: 31-32 Park Row, ,, Leeds
Rating: 4.60

“Not very good at all”

(Crystal Palace Fireworks Spectacular 2019) - Posted 5 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on to make this a 5* review. Please let us know if there's anything you think could have improved your experience with Ticket Arena. Thanks, Ticket Arena

Posted 5 years ago

“Don’t agree with paying to get in a venue then said venue insisting using ticket arena to cream more money off people 🤷🏻‍♀️”

Helpful Report

(90's Fest Halloween 2019 - Drinks Vouchers) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Unable to use Amex. Form not recognised to pick up your card details stored to phone so have to type in manually. Charge £1 admin fee for no apparent reason and want to charge and extra 30p for an e ticket?!”

Helpful Report

(Crystal Palace Fireworks Spectacular 2019) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“The event was awful!”

Helpful Report

(Brooklyn Zoo Halloween Special) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I want a refund! I bought a ticket and wasn't allowed in because I wasn't on the guestlist, I was never told I had to be on the guest list even though I bought a ticket!”

Helpful Report

(THE THURSDAY CLUB - HALLOWEEN SPECIAL - CLUBLIV - DJ STYLUS & LA FLARE) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Tickets supposed to be on sale at 9am. This did not happen. Eventually they were put on but the website kept crashing constantly. Took me an hour and 30 minutes to buy a ticket. A shoddy site”

Helpful Report

(Halloween Thursday "100 More Tickets On Sale Thurs 9am* - Spaces Also On The Door From 9:30pm) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I did not receive an e mail with my tickets or any confirmation”

Helpful Report

(Crystal Palace Fireworks Spectacular 2019) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“really hard to register and colours on web page make ticking boxes a fairly random affair”

Helpful Report

(Quantic) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I had to go through the purchase price twice, and I have yet to find out whether I was double charged...”

Helpful Report

(Cirque Du Soleil Presents Vitori (Matinee Show)) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Not easy to work through the website, but possible - but in this case quite bewildering as there is no map of which stand is which! The three stands offered do not include the one we stood just a few weeks ago...”

Helpful Report

(Harrogate Town Vs Portsmouth FC - Home Supporters) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“i payed extra for a refundable ticket. Yet when i went to return them it was the spanish inquisition. I needed proof of an illness or a serious accident happened. When people return tickets it may be because plans have changed, and thats ok. Not clear from the refundable option that it had to be that serious. Felt tricked and would not have bought them if i'd known. Complete waste of money.”

Helpful Report

(In:Motion 2019 / He.She.They Halloween With Maya Jane Coles) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. Unfortunately Ticket Plan insurance is not facilitated by ourselves, so you have to abide by their terms and conditions. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“It’s quite weird to charge an extra 30p to get an Apple Wallet pass. This pass could just as easily be linked to in an email (see almost every other website which deals with tickets), then you wouldn’t incur the expense of a text message.”

Helpful Report

(Crystal Palace Fireworks Spectacular 2019) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Kept kicking me out. Really slow”

Helpful Report

(Spooky Saturdays) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Very confusing. I don’t know where my tickets are.”

Helpful Report

(In:Motion 2019 / 25 Years Of Bugged Out! With Four Tet) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Paid twice, lost jumper. Not good”

Helpful Report

(Jump Around At CODE) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers. We can see that your query was resolved for you via email correspondence, and for that, we hope you believe our customer service was satisfactory. Thank you, Ticket Arena

Posted 5 years ago

“You need to improve the reaction time when selecting areas when pressing on entries. I purchased tickets and the info saved on my Google Pay and settings on my mobile where not synchronized... I have tickets for a future show without my name on it but with my first line of my address. I hope this won't be an issue when moving into the show.”

Helpful Report

(Cirque Du Soleil Presents Vitori) - Posted 5 years ago

Thanks for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We’re always looking to improve the overall service for our customers. If you require any assistance with current or future purchases, please do not hesitate to contact our support inbox - support@ticketarena.co.uk Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Fee for buying a ticket is disgusting joke”

Helpful Report

(Detonate Halloween Festival | Shuttle Bus Tickets) - Posted 5 years ago

Thank you for taking the time to leave us a review. Booking fees are added to each ticket to cover the costs involved in providing our ticketing service. We do not take a penny of the face value cost of a ticket - 100% of the face value is passed on to the event organisers running the event. Without these booking fees, we wouldn’t be able to provide our service to you, our customer. Included in the booking fees, and any additional e-ticket delivery fees, are card payment processing costs, customer service and account handling costs, secure server maintenance and development costs, and a number of other costs involved in providing our service. Thanks, Ticket Arena

Posted 5 years ago

Thank you for taking the time to leave us a review. Booking fees are added to each ticket to cover the costs involved in providing our ticketing service. We do not take a penny of the face value cost of a ticket - 100% of the face value is passed on to the event organisers running the event. Without these booking fees, we wouldn’t be able to provide our service to you, our customer. Included in the booking fees, and any additional e-ticket delivery fees, are card payment processing costs, customer service and account handling costs, secure server maintenance and development costs, and a number of other costs involved in providing our service. Thanks, Ticket Arena

Posted 5 years ago

“I paid twice for ONE ticket.”

Helpful Report

(L'Extraordinaire Chapiteau De Madame Loyal) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase.=We welcome all feedback as we strive to create the best user experience for our customers. I can see that this has been resolved via email correspondence, so I hope you felt that we were able to assist you accordingly. Thank you, Ticket Arena

Posted 5 years ago

“Thieves, companies like this are literal thieves”

Helpful Report

(Beat Horizon) - Posted 5 years ago

“Spammy messages by email. Look I just want the ticket for the event, not any info about all other events.”

Helpful Report

(Medcann World Forum Malta 2019) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service following your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

Ticket Arena Reviews