Name: Ticket Arena
Address: 31-32 Park Row, ,, Leeds
Rating: 4.60

“Saltasopafff”

Helpful Report

(Summer Daze Malta - Day 1- Paul Kalkbrenner, Green Velvet, Loco Dice, & More - 14.08.2019) - Posted 6 years ago

“Fantastic...”

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(Summer Daze Malta - Day 2 - Paul Kalkbrenner, Green Velvet, Loco Dice, & More - 14.08.2019) - Posted 6 years ago

Thank you for taking the time to leave us a review. We can see you left a 1 star review and we are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 6 years ago

“Riccardo Polesi”

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(Summer Daze Malta - Day 3 - David Guetta, James Arthur, Tyga, + More - 15.08.2019) - Posted 6 years ago

Thank you for taking the time to leave a review If we can be of any assistance with any future orders, please do not hesitate to contact our support email: support@ticketarena.co.uk. Thank you, Ticket Arena

Posted 6 years ago

“I dont receive my tickets. And the system its not easy for buy. Thanks”

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(The BPM Festival Portugal 2019) - Posted 6 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 6 years ago

“I unchecked the option to get the mobile ticket and yet at the end it was there. Also I'm not sure the default setting to send promotional material is GDPR compliant.”

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(Cirque Du Soleil Presents Vitori) - Posted 6 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 6 years ago

“When paying for my tickets, used google pay as it was the first thing they recommended, however my ticket was over the maximum spend of £30 which meant it got declined, not only this but when I clicked the button to confirm payment it would process it twice, meaning I was locked out of my account after clicking the button three times and had to wait until the morning to get my tickets. Fortunately, the tickets did not move to a next tier or the deal that was on ended.”

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(Sequences Festival 2019) - Posted 6 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 6 years ago

“I've booked a holiday quicker than this...... Too complicated.... And on address confirmation for payment my house number is not there despite being built in 2011....”

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(Chelmsford City Racecourse One Night Of Queen 2019 - Vouchers) - Posted 6 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on to make this a 5* review. Please let us know if there's anything you think could have improved your experience with Ticket Arena. Thanks, Ticket Arena

Posted 6 years ago

“annoying checkout process”

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(District • Wk007 Ft Alex Virgo [Fri 09 Aug]) - Posted 6 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 6 years ago

“I e-mailed for assistance two weeks ago, never heard back!”

Helpful Report

(Brighton Coffee Festival) - Posted 6 years ago

Many thanks for taking the time to leave a review. I'm so sorry to hear this was the case. I could not find any emails sent from you in our inbox, but if you need any assistance with any future tickets, please do not hesitate to email support@ticketarena.co.uk. Thanks again for your feedback, Ticket Arena

Posted 6 years ago

“Have given 1 stars as the booking fee is redicules, and is full of hiddin charges for nothing.”

Helpful Report

(Drum And Bass Arena Brighton BBQ) - Posted 6 years ago

Thank you for taking the time to leave us a review. Booking fees are added to each ticket to cover the costs involved in providing our ticketing service. We do not take a penny of the face value cost of a ticket - 100% of the face value is passed on to the event organisers running the event. Without these booking fees, we wouldn’t be able to provide our service to you, our customer. Included in the booking fees, and any additional e-ticket delivery fees, are card payment processing costs, customer service and account handling costs, secure server maintenance and development costs, and a number of other costs involved in providing our service. Thanks, Ticket Arena

Posted 6 years ago

Thank you for taking the time to leave us a review. Booking fees are added to each ticket to cover the costs involved in providing our ticketing service. We do not take a penny of the face value cost of a ticket - 100% of the face value is passed on to the event organisers running the event. Without these booking fees, we wouldn’t be able to provide our service to you, our customer. Included in the booking fees, and any additional e-ticket delivery fees, are card payment processing costs, customer service and account handling costs, secure server maintenance and development costs, and a number of other costs involved in providing our service. Thanks, Ticket Arena

Posted 6 years ago

“Dear All, I did not get my tickets on e-mail and my phone is too old so the tickets do not show on it. I think it is poor service. Not eveyone has updated electronic devices.”

Helpful Report

(Cirque Du Soleil Presents Vitori) - Posted 6 years ago

Thanks for getting in touch and for taking the time to leave your feedback. Your order confirmation email and tickets are automatically sent to you using the email address provided when making your purchase. Here you are able to print the tickets out to show upon entry to the event. If you need any help with this please drop us an email to support@ticketarena.co.uk Thank you Ticket Arena

Posted 6 years ago

“An absolute shambolic way of having to buy food and drink, will not to Chelmsford racing again”

Helpful Report

(Chelmsford City Racecourse Gentleman's Day 2019 - Vouchers) - Posted 6 years ago

Thank you for taking the time to leave us a review. We're sorry to hear didn’t not enjoy using our cashless system. Please rest assured we are always trying to improve our service for us customers and we'd really appreciate some information on your experience. If you could send an email to support@ticketarena.co.uk we can look to improve this for all our customers. Thanks again for your feedback, Ticket Arena

Posted 6 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 6 years ago

“Very difficult to negotiate the website. Even after I'd purchased the ticket I got a confusing email that looked like I'd purchased 2 tickets.”

Helpful Report

(Harrogate Town Vs Solihull Moors (HOME TICKETS)) - Posted 6 years ago

Thank you for taking the time to leave us a review. We're sorry to hear didn’t enjoy using our ticketing platform. Please rest assured we are always trying to improve our service for our customers. We will certainly look into this to avoid any issues such as this in the future. Thanks again for your feedback, Ticket Arena

Posted 6 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 6 years ago

“Probably the worst process i’ve been in in my entire life.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave us a review. We're sorry to hear didn’t enjoy using our ticketing platform. Please rest assured we are always trying to improve our service for our customers and we'd really appreciate some information on your experience. If you could send an email to support@ticketarena.co.uk we can look to improve this for you, and for all our customers. Thanks again for your feedback, Ticket Arena

Posted 6 years ago

“I found it very friendly thank you”

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(MEDITERRANEAN STARS FESTIVAL Powered By RADIO ITALIA LIVE IL CONCERTO) - Posted 6 years ago

Many thanks for taking time to leave a review. If you are in need of any assistance with your current, or future orders, please do not hesitate to contact our customer service: support@ticketarena.co.uk. Thanks again for your feedback, Ticket Arena

Posted 6 years ago

“Nice and easy friendly to use.”

Helpful Report

(MEDITERRANEAN STARS FESTIVAL Powered By RADIO ITALIA LIVE IL CONCERTO) - Posted 6 years ago

Many thanks for taking time to leave a review. If you are in need of any assistance with your current, or future orders, please do not hesitate to contact our customer service: support@ticketarena.co.uk. Thanks again for your feedback, Ticket Arena

Posted 6 years ago

Many thanks for taking time to leave a review. If you are in need of any assistance with your current, or future orders, please do not hesitate to contact our customer service: support@ticketarena.co.uk. Thanks again for your feedback, Ticket Arena

Posted 6 years ago

“Service crashed due to high traffic, so was uncertain if I had purchased the tickets, and I’m charged £25 in booking fees. Far too expensive and the consumer has no choice but to pay.”

Helpful Report

(Hospitality On The Beach 2020) - Posted 6 years ago

Thank you for taking the time to leave us a review. Booking fees are added to each ticket to cover the costs involved in providing our ticketing service. We do not take a penny of the face value cost of a ticket - 100% of the face value is passed on to the event organisers running the event. Without these booking fees, we wouldn’t be able to provide our service to you, our customer. Included in the booking fees, and any additional e-ticket delivery fees, are card payment processing costs, customer service and account handling costs, secure server maintenance and development costs, and a number of other costs involved in providing our service. Thanks, Ticket Arena

Posted 6 years ago

“It kept on freezing for the Hospitality event, I had to refresh continuously. Also, I think the service itself is not worth the money at all... :(”

Helpful Report

(Hospitality On The Beach 2020) - Posted 6 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 6 years ago

“I’ve had an confirmation of ticket but cannot add to my wallet or see the e-ticket”

Helpful Report

(Hospitality On The Beach 2020) - Posted 6 years ago

Thanks for getting in touch and for taking the time to leave your feedback. Your order confirmation email and tickets are automatically sent to you using the email address provided when making your purchase. If you need any help with this please drop us an email to support@ticketarena.co.uk Thank you Ticket Arena

Posted 6 years ago

“Su pagina es poco dinámica. Soy habitual comprador por internet y para adquirir el ticket he tenido que repetir la operacion varias veces”

Helpful Report

(The BPM Festival Portugal 2019 | Credit Vouchers) - Posted 6 years ago

Thank you for taking the time to leave us a review. We're sorry to hear didn’t enjoy using our ticketing platform. Please rest assured we are always trying to improve our service for our customers. Thanks again for your feedback, Ticket Arena

Posted 6 years ago

Thank you for taking the time to leave us a review. We're sorry to hear didn’t enjoy using our ticketing platform. Please rest assured we are always trying to improve our service for our customers. We will certainly look into this to avoid any issues such as this in the future. Thanks again for your feedback, Ticket Arena

Posted 6 years ago

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