Name: Ticket Arena
Address: 31-32 Park Row, ,, Leeds
Rating: 4.60

“Had to join a waiting queue 5 separate times since every time the page finally loaded it didn’t have a box to click to say complete the order or it just wouldn’t let me enter my details.”

Helpful Report

(5 Years Of The Forest | 09.05.20) - Posted 5 years ago

Thanks for taking the time to leave us a review. We’re always looking to improve the overall service for our customers. If you require any assistance with current or future purchases, please do not hesitate to contact our support inbox - support@ticketarena.co.uk Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Website crashed many times”

Helpful Report

(5 Years Of The Forest | 09.05.20) - Posted 5 years ago

Thanks for taking the time to leave us a review. We’re always looking to improve the overall service for our customers. If you require any assistance with current or future purchases, please do not hesitate to contact our support inbox - support@ticketarena.co.uk Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Too slow on purchasing a ticket”

Helpful Report

(5 Years Of The Forest | 09.05.20) - Posted 5 years ago

Thanks for taking the time to leave us a review. We’re always looking to improve the overall service for our customers. If you require any assistance with current or future purchases, please do not hesitate to contact our support inbox - support@ticketarena.co.uk Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Tried using email Would not recognise my password tried register as a new user. but it said email already in use. Tried resetting password by clicking 'forgot password' and using the link sent to my email address. tried this 3 times without success. Eventually used Facebook.”

Helpful Report

(Northern Angling Show 8) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Whenever I have used ticket arena, i have encountered problems. Mainly when getting a refund from ‘drinks vouchers/wristbands’ every time it tells me my email account is already registered, so I reset the password, then it says I can’t use my bank details because they’re registered already. Took months and months to get a refund. Finally got refund when I stated that I was giving up and requested an email address for who to write a formal complaint to.”

Helpful Report

(El Dorado Festival 2020 | Ambassadors) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Never received my tickets scam”

Helpful Report

(RUN 2020) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“It wasn't possible to opt out of communications and not pay the 30p excess for Fast E-scan tickets, selecting an option for either input would reset the other input.”

Helpful Report

(Hospitality Oxford - S.P.Y / Etherwood / Keeno / Hugh Hardie / Lowqui / Carasel & More) - Posted 5 years ago

Thanks for taking the time to leave us a review. Just a note on our delivery fees. These cover more than just delivery costs and can vary from event to event depending on the hardware and operational costs we incur in order to help run the event. Delivery fees cover costs such as developing our e-ticket technology, providing ticket scanners at events, providing staff to manage entry, designing of tickets and more. This is why mobile, email, and e-tickets can sometimes have delivery fees attached to them. Kind regards, Ticket Arena

Posted 5 years ago

“Billets non envoyés en PDF en pièce jointe par mail comme mentionné dans le mail, site web non ergonomique.”

Helpful Report

(FRUSTRATION • LEOPARDO • HAND & LEG) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Impossible website to use not even logical”

Helpful Report

(Harrogate Town Vs Wrexham (HOME TICKETS)) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't happy with the service from your recent purchase. If you would like to take this further and feedback more information to us directly that would be great. You can contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced.

Posted 5 years ago

“Ticket delivery was incorrect. Sent email raising problem but no response (was day before event) so had to call when problem was resolved If hadn't noticed problem & had time to call, would not have received tickets. Quicker response needed to email queries”

Helpful Report

(Harrogate Town Vs Maidenhead United (HOME TICKETS)) - Posted 5 years ago

Thanks for getting in touch and for taking the time to leave your feedback. Your order confirmation email and ticket are automatically sent to you using the email address provided when making your purchase. You can change this email or download your ticket by signing in to your Ticket Arena account here: https://www.ticketarena.co.uk/iframe/index:account.html If you need any help with this please drop us an email to support@ticketarena.co.uk Thank you Ticket Arena

Posted 5 years ago

“No pdf ticket attached with email.”

Helpful Report

(Harrogate Town Vs Maidenhead United (HOME TICKETS)) - Posted 5 years ago

Thanks for getting in touch and for taking the time to leave your feedback. Your order confirmation email and ticket are automatically sent to you using the email address provided when making your purchase. You can change this email or download your ticket by signing in to your Ticket Arena account here: https://www.ticketarena.co.uk/iframe/index:account.html If you need any help with this please drop us an email to support@ticketarena.co.uk Thank you Ticket Arena

Posted 5 years ago

“They Took as much money as they could off the public then canceled the event all in the space of a few days, still no refund as yet but If it doesn’t come soon I’ll be getting other body’s involved. Not impressed at all.”

Helpful Report

(Gatecrasher Classical Blackpool) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I had to restart 3 times to get it to work without a box on the screen with undefined”

Helpful Report

(Boreham Wood FC Vs Barnet Away Tickets) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“I purchased after party tickets only to be told there isn’t one. These were a gift for someone & they travelled for nothing. Tammy 9057063215”

Helpful Report

(Afro Nation Ghana: 4-Day Official Afterparty Pass) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“This process was a total waste. Took the proper precautions to purchase credit for wristband, only to be faced with a 2 hour wait at the event. Lastly, there were several notes regarding the fact that this was a cash-free event. Yet, there were several cash bars/restaurants available. And what was VIP for! We received no special access to anything. Never again. I won’t be there next year”

Helpful Report

(Afro Nation Ghana 2019 | Cashless Vouchers) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Ugh. Black website, dark grey tick boxes. Fields on dropdowns not showing up. Password reset tells me my new password is [password]. Rip off extras (insurance for £4 whgagt a load of bollox). Worst ticket experience of the past few years, and that's saying something. Oh, and as for reviews.co.uk, I do not agree to the clause that states "You agree to compensate us and our respective directors, officers, employees, and applicable third parties in full from and against all third party claims, liabilities, losses and expenses (including reasonable legal fees) suffered by such persons arising out of, or related to or which may arise from Your Content and/or any breach by You of any term of these Terms and Conditions.." So if you don't agree to me not agreeing, then don't publish this.”

Helpful Report

(Kneehigh's Ubu - Show 10) - Posted 5 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on to make this a 5* review. Please let us know if there's anything you think could have improved your experience with Ticket Arena. Thanks, Ticket Arena

Posted 5 years ago

“Glitchy and unsecure via instagram link for Afronation Ghana. I tried so many times to book a ticket and it did not go through. I had to go through the partner site.”

Helpful Report

(Afro Nation Ghana 2019) - Posted 5 years ago

Thank you for taking the time to leave us a review. Feedback is very important to us so it would be useful to know if there's anything we could improve on to make this a 5* review. Please let us know if there's anything you think could have improved your experience with Ticket Arena. Thanks, Ticket Arena

Posted 5 years ago

“Lot of mark ups, would rather the club do it’s own selling, cheaper for the fans.”

Helpful Report

(Boreham Wood FC Vs Barnet Away Tickets) - Posted 5 years ago

Thanks for taking the time to leave us a review. We’re always looking to improve the overall service for our customers. If you require any assistance with current or future purchases, please do not hesitate to contact our support inbox - support@ticketarena.co.uk Thanks again for your feedback, Ticket Arena

Posted 5 years ago

“Was tricked into buying refunds insurance without ticking box!!! Would never use this site again.”

Helpful Report

(NYE At The Palm) - Posted 5 years ago

Thank you for taking the time to leave us a review. We are sorry that you weren't satisfied with the service from your recent purchase. We welcome all feedback as we strive to create the best user experience for our customers, and would like to ask if you would be willing to contact us directly on support@ticketarena.co.uk with some further details and we will endeavour to resolve any issues you may have experienced. Thank you, Ticket Arena

Posted 5 years ago

“Site is user friendly.”

Helpful Report

(Zimfest Live: London 2020) - Posted 5 years ago

Thanks for taking the time to leave us a review. We’re always looking to improve the overall service for our customers. If you require any assistance with current or future purchases, please do not hesitate to contact our support inbox - support@ticketarena.co.uk Thanks again for your feedback, Ticket Arena

Posted 5 years ago

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