Tieroom UK Reviews

Name: Tieroom UK
Address: Tieroom AB, Sala, Uppsala, Monckton Road
Rating: 4.68

4.7 Rating 1,944 Reviews

93 %

of reviewers recommend Tieroom UK

4.7

Based on 1,944 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Tieroom UK 5 star review on 31st January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality bow ties”

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Posted 4 years ago

“My son got married in October and had all the suits and ties and shirts for the males in the wedding party my son is going to a wedding on 27/12/19 and wanted the pocket scarf to match the tie I was very pleased with the quality and the service.”

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Posted 4 years ago

“The service was short and quick with no frills, easy to order and arrived when you said it would.”

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Posted 4 years ago

“The website was easy to use. It arrived when it said it would and was packaged well.”

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Posted 4 years ago

“I like the range of colours along with the different patterns”

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Posted 4 years ago

“Arrived within the delivery window and a good quality product.”

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Posted 4 years ago

“Good product. Delivery was a bit slow”

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Posted 5 years ago

“Delivery could have been quicker and with dispatch notifications but overall a good service”

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Posted 5 years ago

“Good, easy to use website and satisfactory delivery.”

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Posted 5 years ago

“Love the tie. Notification of despatch date would have made the service perfect”

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Posted 5 years ago

“Delivery was very quick. Pleased with the cravats and silk bow tie. Tweed bow ties were huge though - should have been made clear in advert.”

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Posted 5 years ago

“Good service.Will use again in the future.Thank you.”

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Posted 5 years ago

“The tie and handkerchief were lovely and the fabric better than expected but it was a gift and the packaging could be better”

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Posted 5 years ago

“Good range of product. Orders arrived when stated.”

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Posted 5 years ago

“Not worn yet but product seems good quality and arrived in good time.”

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Posted 5 years ago

“My wife bought an evening dress to try and match the colour in a Bow tie we turned to Tieroom. Looking through the Tieroom catalogue found a matching colour ordered a sample on it coming through we ordered a bow tie which arrived very quickly perfect service”

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Posted 5 years ago

“Would recommend as the order arrived within 5 days. Lots of selection too! Will be bringing my husband out of the ?dark ages?.”

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Posted 5 years ago

“The products are amazing, great quality and vibrant colours. We ordered them for our wedding and we couldn?t have chosen anything better. I?d genuinely recommend them. However the delivery is the worst I?ve ever experienced (DHL). We placed two orders with Tieroom with a week difference. First time DHL stated we were out and we didn?t care, because we thought they came late in the evening. After checking, we realised we were actually home, but rescheduled the delivery. Upon redelivery, sitting on my sofa I got a text stating that I?m out... they didn?t even ring the bell! We left a complaint with DHL, hence they called us the third time upon arrival. It took them three attempts to be bothered to deliver. The second time we ordered the exact same thing happened. DHL offers a dreadful service, Tieroom would do much better with another courier company. That?s all that?s missing to get 5 stars from everyone.”

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Posted 5 years ago

“Punctual service good product”

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Posted 5 years ago

“Ordered August 20th still not arrived today is September 3rd. Contacted tieroom was asked to just keep waiting no apology”

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Posted 5 years ago

Hi Lance,you contacted us Friday gone, and we politely asked you if it was possible for you to wait a few more days, in case it was just a postal delay, due to missorting at the post or similar. If in a hurry we would have immediately arranged a resend, with DHL if necessary, but you concurred, saying you didn't need it until September 12th, and would update us on Tuesday September 4th (tomorrow). You're of course perfectly entitled to be disappointed about a delay, delays are by no means acceptable to us either, which is why we asked for you consent before proceeding as we did. Speedy delivery is one of our key selling points, as well as customer service. We always send orders the same day as ordered, if on a weekday before 14.00, else the first following weekday, so I can assure you we are equally disappointed and frustrated every time postal services don't live up to their end of the bargain. And we always agree to re-sends if a delayed shipment is needed in haste.We'll definitely make sure you have your stuff in time for your event, that much you can count on.best regards

Posted 3 years ago

Tieroom UK is rated 4.7 based on 1,944 reviews