“The ties we ordered are Beautifully made and looked lovely on our boys for their nans funeral.
They were delivered very quickly and were very good value. Would definitely use this company again.”
“The colour match tool was perfect. We’ve been looking for a tie for my dad to match my mums dress for my sisters wedding. We tried so many options and none were right, until I came across this website. Uploaded a photo of my mums dress and was suggested a tie that looked almost identical. Delivery was quick and quality of the tie is brilliant too, will definitely recommend this to friends and family in the future!”
“Ordered pink satin tie & pocket square for Prom & paid for Express delivery - it arrived on time and was exactly what we wanted / as pictured. Really nice quality & elevated the navy blue suit to make it look a bit more dressy.”
“Wanted to match the colour of the tie with my dress so used the colour match service and was really pleased with the result it complimented my dress perfectly”
“I ordered the tie online. It was meant to be delivered by Royal Mail between Tuesday and Thursday. Thursday came- no tie. I emailed the sales team, I received a prompt reply advising a replacement would be sent and delivered the following day.
I was happy by the way this issue was dealt with
The tie looks great and cost was reasonable.”
“Tie matched the colour online, good price for tie and pocket square.
I needed this for a wedding and paid 10 days before, when there was 3 days left the tie & pocket square had not arrived. Rang up and explained it had been posted but not yet arrived. Gentlemen said “wait until 2pm to see if it’s royal mail, if it doesn’t arrive then we’ll send out another one with DPD for 24 hours so it’ll get to you before the wedding.”
I thought this was great customer service, going above and beyond to help. The tie did arrive with Royal Mail, but I was glad to know of the replacement if needed”
“I ordered my husbands tie and pocket square and the service is brilliant. I took a picture of my dress to match it using the app on the site . The colour was perfect !”
Hi Alice Allen,
Thank you for your feedback.
We're a little confused by the 1-star rating. If you could kindly check your order confirmation, you'll see the estimated delivery window was Thursday 2nd July – Monday 6th July, and Royal Mail's delivery confirmation shows that your parcel was delivered on Saturday 4th July, which was within the estimated delivery timeframe.
We offer three delivery options, ranging from DPD Next Working Day to our free delivery service, with each option displaying its own estimated delivery dates at checkout so customers can choose the service that best suits their requirements.
If your order was needed sooner, our DPD Next Working Day delivery option would have been the most suitable choice, whereas the free delivery service has a longer estimated delivery window.
Regards
TiesRus
