“I ordered the fuchsia paisley tie for my husband as we were attending a wedding. Beautiful tie which also came with a pocket square. It was much admired.
The customer service is outstanding.”
“Love the fabric swatch service. I ordered the swatches, matched them to my dress and my husband ordered the tie and pocket square for a wedding we are attending. Brilliant”
Hi Edward,
Thank you for your order.
Your order was dispatched using the free delivery service selected at checkout, which is Royal Mail. It may be that this has been confused with another order.
If you do have any issues with the delivery, please contact us and we will be happy to help resolve this for you.
“Unfortunately it's delivery was too late for the specific function I purchased it for but I will keep in case I have another opportunity to use it in the future.”
Good morning Trevor,
Thank you for your order and for taking the time to leave a review.
Having checked your order, your confirmation email stated an estimated delivery window of Thursday, 18 June – Monday, 22 June. Royal Mail has also confirmed that your order was delivered on 19 June 2026, which was within the estimated delivery timeframe.
It may be that the free delivery service selected wasn't suitable for the date you needed the item. If the order was required by a specific date, our Next Working Day delivery option would have been the more appropriate choice.
have a lovley day
TiesRus
“Excellent service, I was contacted after my order suggesting better options which weren’t in stock but they email me as soon as it was in.
I received the email and placed my order which arrived quickly. Love the colour match option too”
