“The ties came quicker than anticipated and they are good value for money. Nice material and colour as shown on website. Would use again for future purchases.”
“I bought 4 of these ties for my wedding renewal party. They look stunning. Plus wonderful quality and very good value. What more could you ask for!!!”
“Despatched promptly and arrived next day as requested. Delivery company went out of their way to ensure I received the items as I was out when they called so arranged for me to collect them from a local business instead. Thank you so much.”
“The customer service was absolutely appalling! I made a complaint about next working day delivery, due to the fact the parcel had not arrived within two working days, they told me they had sent it on first class record, which was a different delivery method to which I paid for. For future reference I would highly recommend changing your delivery section to delivery option depending on post code! The manner and tone in which the sales department replied to a paying customer was unacceptable; and should be addressed for future purposes.
I give the company three stars' due to their tie and pocket square being of very good quality, however I would like to say your sales department lets down your high quality product immensely, due to the customer service not matching the quality of product being offered!”
Hi Katie Campbell
We have been polite and courteous pointing out the fact you live in Northern Ireland and we can’t ship on a next day service it does say this in the delivery options page.
“Absolutely blown away by the excellent customer service. Jason was extremely helpful when I made enquiries regarding the Blush Pink Tie I wished to purchase for my wedding day. When the Tie came I was very pleased with the quality and more importantly the colour as it matched the bridesmaids dresses perfectly. Well done Tiesrus!”
