Timpson Reviews

"I would never resole or re-heel a pair of shoes with this company. If Gary the sales representative is the face of Timpson\u2019s it will be bankrupt very soon. I left a beige shoe to be resoled, the finish was terrible and all this Gary person can say in his condescending and curt tone \u201c I didn\u2019t do the work\u201d. I asked if the sole could be tided up, he did this reluctantly. He gave me back the shoe, worst than before, as he sprayed some lacquer\/polish on the shoes that made the ill-marched resole look worst. Gary needs training in customer service, he is rude and quite frankly did not give a s***. I would score zero if possible, next time I will just replace the shoe than use Timpson, a shoe repair shop with no concept of repairing shoes in the 21st century."

"I would never resole or re-heel a pair of shoes with this company. If Gary the sales representative is the face of Timpson\u2019s it will be bankrupt very soon. I left a beige shoe to be resoled, the finish was terrible and all this Gary person can say in his condescending and curt tone \u201c I didn\u2019t do the work\u201d. I asked if the sole could be tided up, he did this reluctantly. He gave me back the shoe, worst than before, as he sprayed some lacquer\/polish on the shoes that made the ill-marched resole look worst. Gary needs training in customer service, he is rude and quite frankly did not give a s***. I would score zero if possible, next time I will just replace the shoe than use Timpson, a shoe repair shop with no concept of repairing shoes in the 21st century."

"Been use Timpson Edgbaston Morrison dry cleaning few years. couple times hard gelatinous mark been found on cloth after wash. i am not a fussy person and never go back to question them what is it until couple weeks ago my jumper been found a big hole on it after wash. report on line next day and been told need to speak to the shop manager. bring in the jumper and she first respond is: that won't be cause by us, not even apologize. then they went through their own investigate report. result is the damage can be caused by a sharp object but because no other cloth in the cleaning load had no damage so it is not possible for this one ??? how about by staff negligence on my jumpers only? the report result is by insect damage like larvae of the clothes moth. which is ridicules. i have been sent in 5 clothes to wash and only this been insect damage? i have hundreds cloth hang together in same wardrobe and never had any mark of insect on any of them. only because you can't find the reason so insect damage by customer will be the easiest way to explain and no responsibility on your side? the damage is so obviously cause by a sharp object and the store still use majority wired hunger with a sharp head. the cloth has been checked one by one on counter when receive. on return no one check with you on counter and all been put in a requested non-transparent bag. it is a valuable pure cashmere jumper and new only 1 year from purchase. i will tell everyone i know to avoid us Timpson dry wash and will never go back again."

"Been use Timpson Edgbaston Morrison dry cleaning few years. couple times hard gelatinous mark been found on cloth after wash. i am not a fussy person and never go back to question them what is it until couple weeks ago my jumper been found a big hole on it after wash. report on line next day and been told need to speak to the shop manager. bring in the jumper and she first respond is: that won't be cause by us, not even apologize. then they went through their own investigate report. result is the damage can be caused by a sharp object but because no other cloth in the cleaning load had no damage so it is not possible for this one ??? how about by staff negligence on my jumpers only? the report result is by insect damage like larvae of the clothes moth. which is ridicules. i have been sent in 5 clothes to wash and only this been insect damage? i have hundreds cloth hang together in same wardrobe and never had any mark of insect on any of them. only because you can't find the reason so insect damage by customer will be the easiest way to explain and no responsibility on your side? the damage is so obviously cause by a sharp object and the store still use majority wired hunger with a sharp head. the cloth has been checked one by one on counter when receive. on return no one check with you on counter and all been put in a requested non-transparent bag. it is a valuable pure cashmere jumper and new only 1 year from purchase. i will tell everyone i know to avoid us Timpson dry wash and will never go back again."

"Been use Timpson Edgbaston Morrison dry cleaning few years. couple times hard gelatinous mark been found on cloth after wash. i am not a fussy person and never go back to question them what is it until couple weeks ago my jumper been found a big hole on it after wash. report on line next day and been told need to speak to the shop manager. bring in the jumper and she first respond is: that won't be cause by us, not even apologize. then they went through their own investigate report. result is the damage can be caused by a sharp object but because no other cloth in the cleaning load had no damage so it is not possible for this one ??? how about by staff negligence on my jumpers only? the report result is by insect damage like larvae of the clothes moth. which is ridicules. i have been sent in 5 clothes to wash and only this been insect damage? i have hundreds cloth hang together in same wardrobe and never had any mark of insect on any of them. only because you can't find the reason so insect damage by customer will be the easiest way to explain and no responsibility on your side? the damage is so obviously cause by a sharp object and the store still use majority wired hunger with a sharp head. the cloth has been checked one by one on counter when receive. on return no one check with you on counter and all been put in a requested non-transparent bag. it is a valuable pure cashmere jumper and new only 1 year from purchase. i will tell everyone i know to avoid us Timpson dry wash and will never go back again."

"I researched the cost of replacing the broken key online and realised that there was a part I could change myself if the part was available. I could not find the part so I went to Timpson Key and locksmiths at Park Farm Ashford. The guy quoted me up to \u00a3200 to replace the fob and reprogramme the key. I explained that it only needed a part replaced, but he insisted that it would cost about \u00a3200. He was very unhelpful so I told him I would do it myself. I eventually got the part, replaced the damaged key blade holder and now the key works perfectly. It cost me less than \u00a315 to do it myself. I would advise anyone who has a broken or faulty Car Ignition Key Fob problem to research online first and avoid being ripped off by Timpsons and Fords."