“Thanks to Tippsy Sake, my husband and I have discovered some wonderful new sakes. The Sawanotsuru “Jitsuraku” and the Kikumasamune “Taru” are well priced favorites, that we like to keep stocked up on - they are delicious not only with sushi, but with any kind of fish or with appetizers before a meal. The Ohyama Tomizu Tokubetsu was included in one of your sample boxes and we both found it to be so flavorful and so smooth that we ordered a large bottle.”
Hi Patrick,
Thanks for letting us know about the expired products.
Our team does its best to ensure the quality of all products featured in our catalog is of the highest standard when sent to our customers. If the sakes were expired, this may be an instance where external issues could've interfered with the quality of our products and we definitely want to address this as soon as we can. The Tippsy Support Team will be sure to reach out to you shortly so that we can follow up on this issue.
Thanks again for being a Tippsy customer :)
“This is a great box. We love trying new sake and there aren’t too many available around here. The cards for each sake were perfect to learn about what we were enjoying and the other materials were helpful too.”
“Tippsy is my absolute favorite place to buy sake from. Their website is easy to use/navigate and includes tons of options and great product information! The shipping is always fast and packaged well and the little info cards included in some orders are top-notch!”
“It’s delicious sake. I love the strong Yuzu flavor. It’s very easy to drink. I was thankful for a free shipping coupon otherwise I wouldn’t have bought it.”
“I can't say enough about how pleased I am with Tippsy's customer service! I was very excited about my first Sake Club Box arriving and couldn't wait to see all my “goodies” that had just arrived! While I was opening the box, much to my surprise and chagrin, I found that one of the bottles had cracked, causing some sake to leak out. Looking on the website, it directed me to email Tippsy. I was very hesitant because I had played email tag with other businesses, but did as instructed. In less than 5 minutes, I had a reply to my email! The customer service representative was very apologetic and guaranteed that they would rectify this problem. Every step of the way, I received an email from the representative, so I could stay abreast. In less than a half-hour, I had received verification that my replacement bottle was being picked up by FedEx. As a Sake Club Member, I'm certain that Tippsy will make sure that their costumers are treated fairly, quickly and with respect. Thank you, Tippsy 🙇♂️”
