“The attachment appears to be of very good quality, but it will be a month or two before I use it. The support stands could be a better design and the wooden pallet did not survive the trip and could not be picked up with a fork lift.”
“I still have NOT even recieved the mounting plate!!! Going on 3 weeks!!!!!!!!! What a poor way to do business, maybe pick up the phone and do a lil homework on your end. You can't even track the shipment on my end. Shipping company even says the plate is missing.”
Hello. Please accept our sincere apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our customer specialists who assisted you with your concern and processed a replacement for you. You can contact us at info@titanbrands.com if you require additional assistance.
“I still have not received the product. It was shipped out twice and twice there were issues and FedEx returned the implement. I could not track the shipment because Titan "couldn't find the order ". I've purchased a lot of equipment from Titan in the past and have recommended them, but I would not recommend them again”
Hello. Please accept our sincere apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our customer specialists who assisted you with your concern and processed a replacement for you. You can contact us at info@titanbrands.com if you require additional assistance.
“Attachment was much more robust than I expected. Easey on-easy off. Good looking welds. Two outer tines were about an inch lower than the midlle tines. Close enough for me for debrise pickup but you would think QC would have caught that.”
“My order came in a timely time frame. It did get delayed a couple days but it was still in good time. It came packaged good and well protected. Thanks.”
English
