“We are very happy with the bale spear we recently purchaced. Alex, your sales representative, was very pleasant to work with. He was helpful and professional which made my experience a very positive one. Thank you Alex.”
“Great item, free fast shipping, absolutely no complaints about any of that but holy hell talk about SPAM! Two, sometimes three emails a day. Yes, I know you have good products at great prices but please for the love of all things great and small stop stuffing my inbox with spam!!!”
“It seems like it's built well but. The attachment arm bends before the spring flexes. If I don't tie the hose up to rod it snags on the quick attach release levers and then bends the rod.?”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“The product is great, it was the customer service that was terrible. I was told it was on BO until 26 June. I called the 26th and was told it might come in around the middle of July. I told them that wasn't acceptable and refund me. With in 24 hrs they called and said the item I was wanting came in go figure. Anyway I took shipping and received the item in a few days”
Hi! We sincerely apologize for your experience with us. I reviewed your account and found that the items you ordered were on backorder, which is why it was not shipped immediately. Due to the high demand for this product and current logistics issues in the country, our backorder dates may get pushed back. However, upon checking, it has been delivered. Please reach us at info@titanbrands.com if you require further assistance.
Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We checked and your order was delivered on 07/12/2024. If you have any concerns, please email us at info@titanbrands.com.
“Stump excavator for a 25 HP John Deere was easily received and installed on my tractor. Dug out my first 18" diameter stump with lots of fun involved. Thank you very much for this excellent design.”
“Took a while to get the frame, however I was told it was on back order when I placed the order so Titan was very up front with how long it could take. Once I received both pieces I put it right to work. Works great and absolutely beats paying dealer markups at JD which was almost 3 times the price here.”
“2"receiver hitch was easily adpted to the existing hitch on one of our JD318's. I only had to measure and drill two holes in the existing hitch plate to bolt the Titan receiver on. We use these small tractors in our sheep operation for a number of jobs, and having the versatility to use various attachments improves our productivity.”
“I have bought several items from Titan Attachments and I am very pleased with the Quality of the items and equally pleased with the professionalism of their respective support team.
I will definitely purchase from them in the future!
Curtis Estes”
English
