“Everyone I talk to and sales Customer Service return and rewording or fantastic. I couldn’t ask for a better experience than I had with Titan attachments.”
“Good heavy duty product but did not work like we thought with our bucket to keep hoses up and away from tires and still slide through ring while dumping bucket.”
“I've ordered several attachments from Titan over the past few years and have always been impressed with the quality of the implements and the timeliness of the delivery.”
“My pallet forks arrived several days ahead of the promised date. They fit perfectly as is with no need for modifications on my Kioti CS2210 subcompact tractor. This is my second order from Titan and I'll definitely order again from them.”
“I was sent the wrong item then had to prove that the wrong item was shipped. Drive to fedex and back and still not have the item ordered because no replacement is available. In summary 2.5 hours stolen from me with nothing to show for it. I’ve purchased multiple items from Titan over the years they usually get the job done (with a little bit of tweaking) the redeeming value with Titan was promptness and accuracy on your order. Now that I can’t count on that then you won’t receive my business.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Quality of my pallet forks seem good. Biggest issue is the quality of the shipping/delivery process. I only received the pallet frame and one single fork. My second fork is somehow delayed and I am still waiting its arrival.”
Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We checked and it was delivered on 9/19/2024, and if you have any concerns, please email us at info@titanbrands.com.
“I was very happy and impressed with the purchase and delivery process. There was good communication about delivery times and everything arrived on time or early. I still haven’t had a chance to use the new toys but hoping to soon.”
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