“I received it pretty quickly. But when it arrived the holes for the receiver were off. So I had to drill them out. I made it work. But I should’ve had so do anything. Other than that awesome.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. Please reach us at info@titanbrands.com if you require further assistance.
“The cat 1 quick hitch seems ok. The Standard Series 3 Point Gooseneck Trailer Hitch and Hay Bale Attachment bent the first time I used it. The gooseneck ball isn’t far enough out for me to turn my gooseneck. I turned maybe 45 degrees and bent the two brackets that support the top link. The gooseneck trailer hitch is a poor design and binds against the quick hitch. I would not recommend anyone to purchase this for a gooseneck trailer.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Shipping was fast. It immediately was put on my tractor and put to work. Fits and works as it should. My only concern is the weight and how much it reduces the lifting ability of my loader.”
“I ordered my first attachment from Titan on Labor Weekend. Said 7-10 day. It shipped that Wednesday and it was delivered Saturday morning. I was shocked how fast it got here. I was watching the tracking and thought no way. Very impressed with the pallet forks. No issues. Well built. Will be ordering again. Getting financing was a peace of cake as well. Let’s you pick your payment option.”
Hi. We’re genuinely sorry to hear about your experience with our customer support. We’re currently reviewing your case to understand what went wrong and to ensure improvements are made. Your feedback is valuable to us, and we appreciate your patience as we work to resolve these issues. Please reach us at info@titanbrands.com if you require further assistance.
“Great products at great prices and I received them in days, not weeks or even months like some other manufacturers quoted. Titan will always be my go-to for my tractor implements.”
“We have a Grapple for the tractor and the forks definitely come in handy on the farm too. Great product and well made. Thus the name TITAN strong !! Customer care and support is excellent. Thank you !”
“Was told they would reimburse me 100% if I purchased correct pallet forks so I did that and they still shorted me 20% of my refund. Told me multiple times it was coming and it never came. I’ve left multiple emails and called them. I will never order anything else from titan website”
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