“There was a delivery problem with a partial order, but once notified Titan quickly corrected. The attachment, a loader forklift and forks, has functioned very well.”
Hi, we apologize for any inconvenience. After reviewing your request, we confirm that the tax exemption has been approved, as previously discussed with one of our customer support representatives. If you need any further assistance, please contact us at info@titanbrands.com.
“We fully understand purchasing a stratch and dent piece but this was missing a piece. There was no indication that it was missing pieces or we would have requested and purchased the missing part at that time. Need to be more clear on what you are selling.”
Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you ordered an item from scratch and dents deals. Please be informed that Scratch and Dent Deal - items might have cosmetic damage and/or missing hardware. You may, however, purchase the missing hardware locally. Please reach us at info@titanbrands.com if you require further assistance.
Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you ordered an item from scratch and dents deals. Please be informed that Scratch and Dent Deal - items might have cosmetic damage and/or missing hardware. You may, however, purchase the missing hardware locally. Please reach us at info@titanbrands.com if you require further assistance.
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