“I’m very happy with my purchase of the Pro Fork attachment and forks.
The only issue was I never received any shipping tracking info which was a bit of an issue for me.”
“The fork attachments do not line up with the hook and pin on my John Deere.They gave me permission to grind down part of the pin so it would fit, but even after doing that there would be so much slop in it that it wouldn’t be a quick attach. It does not work as advertised… in the middle of returning it. It’s not worth a couple hundred dollar savings. I’m just gonna go buy JD forks.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“One item was missing from shipment. Was never sent. Still waiting for resolution. Message said they are overloaded with support requests, so incomplete orders may be a common problem. Would have given 5 Stars, but I need what I ordered and paid for. Still waiting 2 weeks later…”
Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.
“Haven’t Installed these gauge wheels yet, but seem to be fabricated very strong. The package was destroyed from delivery. Would suggest to reconfigure how and what you use for packing materials. The attachments are too HEAVY for it was packaged.”
English
