“Bought some forks from Titan. Showed up promptly and fit my 4052 perfect. Spoke with a gentleman on the phone prior to purchasing that made sure I was ordering the correct one. Thanks”
“Lucky to get 1 star. Product received in destroyed box with gouges and scratches all over. Paint missing in 1 area and studs did not line up with holes on loader. Numerous emails back and forth with me told to grind down studs and paint myself. No offer to reimburse. Great customer service-NOT!!!”
Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Seems to be a very rugged piece of equipment a little hard toget together because of being so heavy and the first set of instructions were not for the 200 DBM”
English
