“The back plate is loose fitting on my Kubota slv75-2 . It gloops around when driving with anything on the forks. Verry disappointing. My old set didn’t flop. I’m thinking about returning them.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Showed up on time and in good shape. The steal is heavy grade and all have nice welds. You need to make sure you have the 3rd function hydrolics kit for your loader. I put the 72" grapple on my John Deer 5065E that has a 520M loader. It pops on and off very easily and quickly. We already moved large trees and brush. Its great !”
“Shipping was very fast & arrived in excellant condition. This is well made & durable for years of service. Highly recommend. Titan Attachments is my primary source for my needs!”
“I had placed an order by mistake, called and emailed to cancel it. This was days before the item left the warehouse. They are unable to communicate between departments. I kept getting the run around on the phone. The customer service was no help. The item eventually shipped and had to be returned. I was stuck with a 75 dollar restocking fee even though I called to cancel it right away days before it shipped.
I would not reccomend doing business with this company. Do youself a favor, and buy your attachments elsewhere.”
Hello, please accept our sincere apologies if your cancellation request was not honored when you contacted us. We are unable to make adjustments to many orders once they have been placed due to the quick turn-around time. I looked through your account and found that you had already spoken with one of our customer service specialists, who had already submitted your return request. Please email us at info@titanbrands.com if you require further assistance.
“It's been a rough time finding the correct replacement teeth for my excivator bucket. Titan came through with the correct ones and fast shipping. Thank You.”
“Attachment is great and was the solution I was needing. However, after sale marketing is very excessive! I get several emails a day, every day!!!! Also, Titan has now flooded my feeds.
Please stop! Titan is now in my mind as an affordable solution to my needs at this time. Don’t ruin the experience with this many negative marketing experiences.”
“I have purchased twice, both were great:
A mini tree root stump bucket - as expected and a good tool
Most recently is a grapple without forks (have my own) an amazing addition to my implement inventory - this one is an amazing tool.
I am using all with a Kubota L4060 and using the grapple and fork combo to move very large granite slabs and foundation stones. I have a very heavy three point mounted counter weight - which is essential. Prob 750# counter wt. The grapple and forks are 500# easy, add the stone and the counter wt is a critical thing to remember.
Very pleased.”
“You response sucks, you have not adderssed my issues after several emails and pictures you have requested. Does anyone look at a product befor it is shipped for damage??????”
Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed the partial refund for you. You can contact us at info@titanbrands.com if you require additional assistance.
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