“Placed order 5/16/24 today is 5/23/2924 still have not received package. I have called Fedex that they sent oackage through and was told it came out of packaging and they Fedex can't say when / if can be delivered Have called titan twice and they won't refund my money or resend package. DO NOT USE THIS COMPANY!!!!”
Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We checked your order and as per FedEx, they delivered your order on 05/29/2024. If you have any other concerns, please email us at info@titanbrands.com.
“The attachment was exactly what I needed, and it arrived on time. Unfortunately before I could use it the tractor stopped working and I needed to return the attachment.
Well before buying read the return policy as it is very restrictive. The attachment has to be unused, you have to pay the return (expected as you should not put that burden on the company) and then which is the reason for the 3 stars you are penalized with a 20% restocking fee, excessive to say the least as these attachments are very expensive. In my case, between shipping and restocking fee it was better to keep the attachment I cannot use.
Other than that as I mentioned the item was exactly what I asked and on time- 5 stars.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“I bought the Extreme Duty Stump Bucket Grapple, and it's a great piece of equipment! I'm using a 70A Case tractor, but I could definitely use a larger tractor with this. Fast shipping. Courteous 🚚 delivery driver.”
“Very pleased with my purchase of 60in pine straw rake. Item arrived quickly and was well packaged. Fit and finish was better than expected and I was pleasantly surprised to find that it fit perfectly on my quick hitch. I’ve only had a chance to briefly try it out but so far impressed with how much pine needles, sticks and debris it will rake up in a single pass. Also appears that it will do a fair job dethatching my lawn.”
“I bought this item on a scratch and dent sale. Upon delivery I discovered that it was not usable due to missing parts. I spoke to Sunshine, a CSR at Titan, she was very helpful and resolved the issue rapidly. I will most certainly be purchasing new items from Titan in the near future.”
“Works flawlessly! Ordered for a bobcat with bobtach and on and off in seconds. Price is unbeatable and quality is outstanding!! Shipping was fast and free. Thanks again.”
“arrived on time and is a good quailty. Used it on my farm tractor to get other attachments off trailer so I didnt have to bring another tractor to the property.”
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