Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,833 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered the 72” grapple attachment with Eurostyle hookup. I got it the next day. The attachment is very heavy duty and is great except for one thing. The bottom holes don’t line up with the rod that latches it on to the loader. Before purchasing it I read multiple reviews from as far back as four years ago pointing this out. I thought they would’ve corrected this issue by now. Wrong, apparently it either takes longer than that to fix a problem, they don’t read the reviews or they just don’t care.”

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Posted 2 years ago

“Your attachment is great but your shipping and help from your customer service was 0.”

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Posted 2 years ago

“I received the fork frame later than expected ( not your fault) The box was destroyed but the part was fine. I put it on my tractor and it did not fit. The center hub for the hay tine was sticking out behind the mounting face. This is not a problem on most skid steers but I am using it on a Kubota R520 and the universal hitch is a solid plate unlike a skid steer with a gap in the middle. You might want to note that on the description. I milled it flush and it works now. Not many people would have had that option.”

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Posted 2 years ago

“Land leveler - packaged very well and works very well. Heavy duty built like a tank. 5* for the land leveler 1* for customer service - company is somewhat deceptive - received an email on Veterans Day about a sale. Bought the leveler at sales price. 3 days later I receive another email about a price drop, $100 less than what I paid for it. I spoke with 3 different representatives and all said we have a 24 hour policy to price match our own prices. Really? Most places have a 30 day policy.”

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Posted 2 years ago

“Your box was all cut up broke up and you didn’t send two bolts that I needed so I’m not very good”

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Posted 2 years ago

Hello Rich, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. We can issue a replacement part for you but sourcing the hardware might take 30-60 days. To avoid further delay, we are offering you to purchase it locally and send us the receipt for reimbursement. You can send us the receipt at info@titanattachments.com.

Posted 2 years ago

“Product was a perfect fit and just as described. We'll see how the welds hold up... Ad price and website price were different! (not a lot, but that doesn't matter) Ad said delivery in 4 days "if ordered now", did not ship out for six days. (according to the FedEx) I was black-friday shopping and noticed "50% off sale", sale price was higher than the regular price last week! I understand, it's the retail game. But these practices are not used by reputable companies!”

Helpful Report

Posted 2 years ago

Hello John, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. As for the price change, unfortunately, we also don't have control over when will our Marketing team put our products at a much cheaper price. We're delighted you received your order, and if you have any concerns, please email us at info@titanattachments.com and mention PBR Amyra.

Posted 2 years ago

“My thumb attachment showed up with box destroyed and pieces missing. I had to buy three pins and make one other piece in order to make it work. Contacted titan to get some compensation for the parts i had to buy with no response back. 607-382-5353”

Helpful Report

Posted 2 years ago

Hello Michael, please accept our sincere apologies if the box of the item you received was damaged in transit and some parts are missing. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I sent you an email on December 02, 2022, asking for a photo of the receipt, but I have yet to hear back. Please contact us at info@titanattachments.com with the subject PBR Amyra so that we can assist you further.

Posted 2 years ago

“Purchase and shipping were good. Product quality leaves a lot to be desired. The welding was extremely elementary, I anticipate needing to have certain welds ground down and redone.”

Helpful Report

Posted 2 years ago

Hello John, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Due to poor packaging it was delivered missy the top link. Titan has shipped a new top lock but this has delayed my ability to use the product by two weeks.”

Helpful Report

Posted 2 years ago

Hello James, please accept our sincere apologies if parts of your order are missing that delays your ability to use the product. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order which was delivered on 11/29/2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“When we ordered from you we asked about our tax exemption. You stated that when we sent a copy you would reimburse us the tax. After this was completed you came back and said you would not reimburse us and that it would only be used for further sales. Not real happy with your word. It's too hard to get a straight answer from you. Part of my order was back ordered so you substituted it with another part. It was acceptable as I couldn't have any more delays on my project. Your products seem to be of quality so we'll leave it at that. Edward Manning”

Helpful Report

Posted 2 years ago

Hi Rosalee. We apologize for any inconvenience. We have checked your order and the refund for the tax was issued on 11/28/2022. The refund should reflect on your account in 5-7 business days. Also, your future purchases will also be tax-free. You may contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“the order arrived on two different dates and two different shipments. had to have have the shipment checked for location.”

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Posted 2 years ago

Hello Tery, please accept our sincere apologies if the shipments arrived on different dates. I checked your account and we shipped your order under three separate shipments which is why it arrived on different dates. Your feedback will undoubtedly be used to enhance our shipping process. We're delighted you received your order, and if you have any concerns, please email us at info@titanattachments.com and mention PBR Amyra.

Posted 2 years ago

“Once the fork rack got here the top frame was bent all up but it took a while to get here and it works fine so I’ll keep it”

Helpful Report

Posted 2 years ago

Hello Scott, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, you may file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Product fit very well, along with timely delivery puts this product at 5 stars. However, the frame has no chance of being delivered without damage as there is no protection (wrapped on a skid). My frame had at least 10 areas with bare metal exposure from damage during transportation. These areas will require work to avoid corrosion from developing.”

Helpful Report

Posted 2 years ago

Hi John, thank you for the review and my apologies about the experience you have had in regards to shipping. We make sure items are packaged securely as carriers have a policy of not picking up shipments if the packaging is compromised. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. Still, we value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit. Thank you very much for your consideration. If you encounter any quality issues impending the function of the attachment, please feel free to submit a warranty claim and our warranty team will get right with you. You can use this link to file a claim: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752

Posted 2 years ago

“I ordered a scratch and dent cat 0 pine straw rake in October via phone because it was advertised as "final sale", and I wanted to confirm that it would be functional and contain all required parts. The friendly, helpful sales rep assured me that the product would probably be scratched and dented (of course), but that it would otherwise be fully functional. He said that if any parts were missing, they would be replaced. The rake arrived several days later than the initial shipping estimate stated, which is not a big deal. When I opened the box, I found that some of the larger parts were scratched and dented, which was expected. What was unexpected was that the rake was missing all of the hardware and the A-frame, which makes it unusable. I contacted support and was told by a helpful person that Titan would either issue a full refund, or would provide the missing parts. Days and weeks passed with no action, despire my calling and speaking with a few nice support people on multiple occasions. At this point, it's now been almost four weeks, and there is still no resolution. That means that I had no rake for fall cleanup, and that I have a heavy box of useless parts sitting in the barn waiting for my credit card company to finalize the investigation related to the chargeback I requested. It's clear that scratch and dent means something different to Titan vs. what it means to every other vendor with whom I have done business. At this point, I strongly recommend that everyone should avoid buying anything labeled scratch and dent from Titan unless you are willing to potentially receive an incomplete box of parts. Re: the ratings, I rated the product three stars because it seems well-built, but it is unusable without the missing a-frame and hardware, so I couldn't test it. I rated the support experience one star, because there was no resolution to my issue, and the company essentially ghosted me after a week and a half. If I could separately rate the support people with whom I spoke, I'd give them four to five stars because they were responsive, patient, and friendly, despite not being empowered to resolve the issue.”

Helpful Report

Posted 2 years ago

Hi Robert, thank you for posting a review and my sincere apologies about the experience you have had with your order. I have had a chance to check and our production team had made numerous attempts getting the part shipped and kept the order open. I am glad to know however that the part was shipped and tagged delivered on 02/04. Thank you as well for confirming that it was received through our follow up email. Thank you still for your incredible patience and for letting us correct this for you.

Posted 2 years ago

“It was delivered in the dark and pouring rain so was not possible to inspect it very well. Also, be aware that it is curbside delivery where they will not leave the road so if you live in a rural area and have a long driveway like I do it may be a challenge. I live on a dirt road with a dirt driveway and all they had was a pallet jack so getting it out of the road was a real challenge. The way the plow is shipped leaves a lot to be desired. I came on a broken pallet that was only about half the length of the plow. The cage was broken and the plow has many scratches and chips in the paint that are already rusting and 1 reflector is broken and missing. Have not used it yet since I bought it as a snow plow.”

Helpful Report

Posted 2 years ago

Hi Thomas, thank you for posting a review and my apologies about this. We make sure items are packaged securely as carriers have a policy of not picking up shipments if the packaging is compromised. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. I have had a chance to check and I can see that one from our team has reached out and offered a resolution which was accepted. If you encounter any quality issues impending the function of the attachment, please feel free to submit a warranty claim and our warranty team will get right with you. Follow this link to submit claim - https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752

Posted 2 years ago

“Attachment was fine, showed up missing one of the hydraulic couplers. I emailed and got some generic email asking for pictures of packaging. You really should have someone read emails and respond.”

Helpful Report

Posted 2 years ago

Hi Christopher, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. Photos (if taken) showing the condition of the packaging when an item arrived for issues of missing parts are currrently required for documentation as it helps us determine if the part potentially was lost during shipment. My apologies again if this was not communicated properly.

Posted 2 years ago

“The insert listed a manual @ KOQH1 that apparently doesn't exist.”

Helpful Report

Posted 2 years ago

Hello James, please accept our sincere apologies if there is no manual upon delivery. Regarding the manual, to reduce our footprint, we store all of our manuals digitally. You may also find the manual on the product page on the website. You can check it here, http://titanmanuals.com/pdfs/QH1.pdf. You may also reach out to our product team if you still have a hard time with the manual, and they will be glad to assist you with the step-by-step assembly procedure. You may call 888-410-1503 and press option 5 for Product Support. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Ordered a quick hitch and a trailer hitch. Both came damaged from Titan. Two weeks after receiving I am still fighting with Titan customer service for a =n RMA so I can return the items and get my money back. Will not purchase from Titan again as the quality and customer service so far are terrible”

Helpful Report

Posted 2 years ago

Hi David, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. We make sure items are packaged securely as carriers have a policy of not picking up shipments if the packaging is compromised. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. I have had a chance to check and I can see that a return for both items has been keyed. Still, we value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit. Thank you very much for your consideration.

Posted 2 years ago

“Very heavy built, however the center bale spike mount sticks out to far on the back not allowing the forks to set up tight against the mounting plate on a 325g skid steer”

Helpful Report

Posted 2 years ago

Hello Jacob, please accept our sincere apologies if the center bale spike mount sticks out too far on the back not allowing the forks to set up tight against the mounting plate on a 325g skid steer. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Shipping was very fast. The box was shredded when it arrived. Some paint chips on the high spots. The welds were sloppy with lots of spatter, I've purchased products from Titan Attachments before on Amazon, but this item was not up the the same standards. The pins do not line up with the holes on my John Deere loader, I'm going to have to put my angle grinder to work to make it fit. It was on sale, a really nice discount, maybe the quality is the reason for the sale price on this piece.”

Helpful Report

Posted 2 years ago

Hello Peter, please accept our sincere apologies if the box arrived damaged and has some paint chips. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, you may file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

Titan Attachments is rated 4.4 based on 26,833 reviews