Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,836 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The bucket tooth bar was longer than description said so I had to cut it shorter, then no instructions on how it was supposed to fit in bucket, but seems to work good.”

Helpful Report

Posted 2 years ago

Hi Richard, while we are really glad that your experience with the Clamp On Hay Spear Attachment was positive overall, we also apologize as we understand that there are areas on the design that we can improve a upon to deliver a better experience. If you encounter any quality issues or issues concerning the overall function of the item, please feel free to submit a warranty claim and our warranty team will get right with you. Thank you very much again for the review.

Posted 2 years ago

“Product is very cheap made.”

Helpful Report

Posted 2 years ago

Hello Steven, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Purchased the 1/8" version 2 skid steer bucket (72"). Bucket construction is acceptable for light to moderate use. The design needs improvement, unable to see the front cutting edge from the operator seat. Makes it less useful for detail grading.”

Helpful Report

Posted 2 years ago

Hello Gary! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery, so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 2 years ago

“One of the category one pins didn’t fit the tractor. Waiting on replacement part, 7-10 business days until I receive it. Will have had the implement for two weeks before I can use it.”

Helpful Report

Posted 2 years ago

Hello Shane, please accept our sincere apologies if the pin didn't fit your tractor. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Parts have to be picked and packaged separately, so the processing time is slightly longer than regular orders, but I assure you that your concern is a priority, and we will resolve this issue for you. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“My snowplow arrived damaged, bent at the top corner and reflector missing. Also, it had the wrong fittings for my tractor, which I didn’t see anywhere to specify. I emailed (contact us) and called. No email response at all and the person I spoke with said he (Austin) would send an email for parts replacement and that never came either. So a little disappointed so far.”

Helpful Report

Posted 2 years ago

Hello Kevin, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I looked into your account and found that you had already spoken with one of our product specialists, who issued a partial refund and you decided to keep the item. If you need further assistance, please contact us at info@titanattachments.com and mention PBR Amyra.

Posted 2 years ago

“the equipment itself is great...but the delivery left something to be desired. the forks and the lift came separately and a very brief instruct5ion sheet would be a great addition .”

Helpful Report

Posted 2 years ago

Hello Paul, please accept our sincere apologies if the items were shipped separately and if there is no manual upon delivery. Regarding the manual, to reduce our footprint, we store all of our manuals digitally. You may also find the manual on the product page on the website. You can check it here, http://titanmanuals.com/pdfs/UAKOFRLDRECHR.pdf. You may also reach out to our product team if you still have a hard time with the manual, and they will be glad to assist you with the step-by-step assembly procedure. You may call 888-410-1503 and press option 5 for Product Support. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Product is great. The box had multiple holes in it which often happens when heavy items are in cardboard boxes. Loose items should always be attached to the main item with wire ties for safety. I was lucky not to lose the pins rolling around inside the box looking for one of the holes to fall out of.”

Helpful Report

Posted 2 years ago

Hello David, please accept our sincere apologies if the box of the item you received was damaged in transit. We make sure to pack all the products securely before shipping and apologize for receiving the item with damaged packaging. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. We are glad to know that you did not lose the pins. If there are any missing parts because of the damaged box, feel free to reach out. You can email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“It looks like the three-point hitch arm might be bent but I think I can still use it. The hoses should come with a 45-degree angle as when you use it with a quick hitch (says it's compatible) they hit the quick hitch when raising. Also disappointed that I see it's on sale now for $120 dollars off what I paid for it... I waited for quite some time for the unit to come in. I hope it will last awhile.”

Helpful Report

Posted 2 years ago

Hello Simon, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, you may file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“84” rockgrapple , excellent construction but the hoses are a joke.”

Helpful Report

Posted 2 years ago

Hello Brian, please accept our sincere apologies if you were not satisfied with the hose that comes with the 82" Skeleton Rock Bucket Grapple Rake. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team for them to consider changing the hoses. We're delighted you received your order and that you think this product has excellent construction. You may contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“2nd package arrived a total mess, shipping dept needs attention”

Helpful Report

Posted 2 years ago

Hello Jimi, please accept our sincere apologies if the packaging of the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any damages to the item due to the damaged box, feel free to reach out. You may contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“I was disappointed with some of the hardware provided. I'm still trying to assemble this thing as I write this, but the screws with nuts for the casters don't provide a lot of thread for the nuts after screw is put in place before the nut is screwed on, so I thought the other small bolts were the correct part. There wasn't enough of these bolts so I plan to go to Ace to get me some. I'm sure the device will be pretty useful. Everything else looks correct.”

Helpful Report

Posted 2 years ago

Hello Joshua, please accept our sincere apologies if you were disappointed with some of the hardware provided due to the screws with nuts for the casters don't provide a lot of thread. We pride ourselves on providing high-quality products. We suggest you reach out to our product team if you still have a hard time with the assembly, and they will be glad to assist you with the step-by-step assembly procedure. You may call 888-410-1503 and press option 5 for Product Support. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Had to do some grinding and oblong the holes to get it to fit”

Helpful Report

Posted 2 years ago

Hello Scott, please accept our sincere apologies if the Quick-Tach Adapter won't fit your machine due to some holes issues. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“I don't know if the issue is with Titan or the shipper, but so far every order I have placed, the items shipped arrived two or three days apart. Seem to me that if my order ships, then all the pieces would arrive at the same time, again, they do not. Does titan ship from different warehouses? This would explain different delivery days. Also, email updates are not accurate at all. Several "DELAYED" emails were wrong. Items that were delayed, were not. Maybe Titan should try UPS and forgo FEDEX.”

Helpful Report

Posted 2 years ago

Hello Robert, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. Also, we have several warehouses, and items may be coming from Tennessee, California, or Mississippi. I checked your account, and everything was delivered on September 28, 2022. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“pice of junk”

Helpful Report

Posted 2 years ago

Hello David, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“The products (I have several) are great. But, their shipping and follow-up leave much to be desired. I ordered a grapple and realized I would be out of town when it was supposed to be delivered. I contacted Titan and the shipper (UPS Freight, or whoever they are now) who advised delivery would be scheduled for the date I was due to return. Perfect, or so I thought. On that date, I received a UPS text and email from Titan saying the grapple had been delivered. It was nowhere to be found. I immediately contacted Titan and they said their shipping department would investigate and get back to me. That was 10 days ago. I also tried to contact UPS, but they forwarded me to a local trans-shipper who never returned the call. Three days after the alleged delivery, I was at a local business in town (we live in a small rural community) and voila! there was the grapple sitting in their yard with my name and address clearly on it. I picked it up and now have it. Oh, yea ... still no word from Titan or UPS Freight. Again, great product -- if you can get it delivered!!!”

Helpful Report

Posted 2 years ago

Hello Scott, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. I checked your account, and everything was delivered on September 21, 2022. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“It may be time to consider a different freight carrier. FedEx lost the frame of the pallet forks on the first shipment. It took a week for approval to send a replacement (after I requested to speak to a supervisor). Then, FedEx was a day late delivering the replacement frame.”

Helpful Report

Posted 2 years ago

Hello Kerry. Please accept our sincere apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I have forwarded your feedback to our managers to consider using a different carrier. I checked your account and found that you had already spoken with one of our escalation teams, who had placed your replacement order that was delivered on September 26, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“3 point hitch trimmer assembly was too cumbersome. PTO shaft had to be shortened and Bolt connecting trimmer to hitch did not line up with holes. Bolt should have been provided with additional lock nut. Loosens after 1 minute. Gearbox should have spline shaft not a Keyed shaft. Typical sub-quality chineese engineering. A US maker would not let this go out with these imperfections..”

Helpful Report

Posted 2 years ago

Hi Edward, thank you for posting a review and we apologize about this. I have had a chance to check and I can see that one from our team has reached out on 10/03 as a follow up however, we've yet to receive a response. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“I found loose nut and screw inside box, no manuals for parts ,”

Helpful Report

Posted 2 years ago

Hi Keith, thank you for posting a review and my apologies about the lose hardware. In order to reduce our carbon footprint, we store all of our manuals digitally which are updated by our web team. Also, I can see that one from our team has reached out and has provided you the manual which helped you identify the lose hardware. We make sure items are packaged securely as carriers have a policy of not picking up shipments if the packaging is compromised. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. Still, we value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit. Thank you very much for your consideration.

Posted 2 years ago

“The steel edge is great. Took 2 days longer than expected to arrive though. Was told it would ship from 1 state away. Shipped from 9 states away.”

Helpful Report

Posted 2 years ago

Hello Andrew. We were able to locate your account and found that the order was shipped within 24 hours. We apologize for any carrier delays that came up after the order shipped. Unfortunately, these delays are out of our control, and our carriers do their best at updating the tracking information to reflect the current status. I checked your account, and the order was delivered on September 23, 2022. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Bolts were painted over on the frame for the hay for stabilizers which led to one of the bolts heads snapping off. Pin for the pallet forks broke on the first day and had to come up with a creative resolution.”

Helpful Report

Posted 2 years ago

Hello Peter, please accept our sincere apologies if the pin for the pallet forks broke on the first day of using it. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

Titan Attachments is rated 4.4 based on 26,836 reviews